This IDC Insight examines Google's IP communication applications — Google Voice, Google Talk, and Gchat — and their impact on telecommunications. IDC also takes a look at Google's mission to "organize the world's information and make it universally accessible and useful," and how that is being incorporated into the company's communication services. This Insight does not address the impact that Google's Android has had on the mobile operating system landscape since its introduction in November 2007.
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