Business Process Outsourcing Services Vendors - Leveraging Analytics Services to Enable Their Customers to Overcome Challenges, Create Value, and Manage Risk in the Current Economic Downturn
IDC October 21, 2009 15 Pages - Pub ID: IDC2481920
This IDC Insight introduces the analytics services offered by BPO vendors and explains the benefits of these services, key characteristics of service providers offering these services, and the analytics value proposition, and it offers a few customer examples.
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