AMA Research have published the 1st edition of the report ‘Facilities Management Outsourcing - Corporate Sector Markets - UK 2009-2013’. The report offers a unique review of this market valued at over £5.5bn, focusing on the outsourced management and delivery of non-core services within corporate end-use sectors including commercial offices, retail, entertainment & leisure, manufacturing & warehousing, energy & utilities and privatised transport services.

The Corporate FM Outsourcing Market has exhibited moderate levels of growth over the last decade, with the majority of end-use sectors benefitting from the healthy state of the economy and the trend for a growing range of services to be outsourced under ‘bundled’ or TFM contracts.

However, more recently the market has been adversely impacted by the global economic downturn, exacerbated by market maturity within most end-use application areas. The report contains a detailed assessment of these and other market trends and influences, with analysis of future prospects and potential areas of opportunity, identifying those available within niche sectors.

Key areas covered by the report include:

• Specific Analysis of FM Outsourcing market within the Corporate sector - sector sizes & trends, key market influences, penetration of FM outsourcing, mix by end use sector, forecasts and potential opportunities.
• Review of Key Corporate Application Areas - Sector sizes, key market influences and trends, implications for FM providers, future prospects and areas of opportunity for FM provision.
• Overview of the broader UK FM outsourcing market - size, recent trends and key market influences, forecasts and future prospects.
• Review of Market Structure and Leading Providers - changing supply structure, diversification of service provision and company profiles for the leading contractors within Health and Education sectors.

• Market activity within the Corporate sector from 2003 to 2008, with forecasts through to 2013.
• Impact of economic downturn on contract sizes, lengths and nature of service provision in the corporate sector.
• Existence of a number of niche sector application areas expected to provide opportunities for FM providers over the next few years.

• Amey Group, Aramark UK, Atkins Asset Management (AAM), Babcock International Group, Balfour Beatty Workplace, Capita Group, Carillion Facilities Management, Cofely, Dalkia Plc, Drivers Jonas FM, EC Harris Solutions, Ecovert FM, Emcor Facilities Services (EFS), Enterprise plc, Eric Wright Plc, Europa, Faceo FM UK, Facilities Services Group, Gardiner & Theobald Facilities Management (GTFM), GSL (Global Solutions Limited), Incentive FM, Initial Facilities Services, Integral UK, Interserve, Inviron, ISS UK, John Laing Integrated Services (JLIS), Johnson Controls, Kier Facilities Services, Mace Macro, MITIE plc, Morrison Facilities Services, Mouchel, OCS Group, Reliance Facilities Management, Robertson FM, ROMEC, Serco Group Plc, SGP Property and Facilities Management, Skanska Facilities Services (SFS), Sodexo Facilities Management, Trillium, Turner Facilities Management (TFM), Vinci Facilities, VolkerFitzpatrick, WSP Knowledge and Solutions.

• FM OUTSOURCING WITHIN THE CORPORATE SECTOR
• Review of Corporate FM Outsourcing market - estimates of market size from 2003-2008, with forecasts for the period from 2009 to 2013.
• Key market influences - macroeconomic factors, construction output, urban regeneration and mixed use developments. Market maturity in most end use sectors. Changing nature of contract provision. Future opportunities and threats.
• Market mix among Corporate End Use Application Areas - Offices, Retail, Leisure and Other.
• Penetration of Outsourcing in the Corporate sector - level of maturity, trend to TFM and BPO.
• KEY CORPORATE END USE SECTORS
• Commercial Offices - sector performance, key influences, take -up and vacancy rates in Central London, Regional office review. FM outsourcing penetration, influences and trends. Future prospects and opportunities.
• Retail - sector performance and key influences across retail outlets and shopping malls. FM outsourcing penetration, influences and trends. Future prospects and opportunities.
• Leisure and Entertainment - sector reviews for Hotels, Restaurants & Cafes, Pubs & Clubs, Betting & Gaming Facilities and Leisure & Sports Clubs. FM outsourcing penetration, influences and trends. Future prospects and opportunities.
• ‘Other’ End Use Sectors - sector reviews for Manufacturing & Warehousing, Energy & Utilities and Privatised Transport Services. FM outsourcing penetration, influences and trends. Future prospects and opportunities.
• THE OVERALL FM OUTSOURCING MARKET
• Overview of the overall FM Market - estimates of total market size from 2003-2008, with forecasts for the period from 2009 to 2013.
• Key market influences and future prospects - macroeconomic factors, diversification in service provision, increasing maturity in a number of end use sectors, trend towards TFM and ‘bundling’, public sector spending (including influence of PFI/PPP) and legislative influences.
• Overall market mix by end use sector amongst the Corporate, Healthcare & Education and Central & Local Government sectors.
•    CONTRACTORS REVIEW
• Review of origins of FM companies and Supply Structure
• Key trends - large number of recent acquisitions & mergers, market entrants, business failures, impact of market maturity, expansion and diversification of service provision, market polarisation.
• Market profiles for leading FM providers to Corporate Application areas, covering over 40 major providers and niche specialists - outline includes company size, growth trends, areas of specialization, sector strengths and major contracts.

This report is specifically focussed upon Corporate end-use application areas to include commercial offices, retail, entertainment & leisure, manufacturing & warehousing, energy & utilities and privatised transport services. Accounting for an estimated 38% of the overall market, the Corporate market for outsourced ‘bundled’ services is valued at around £5.5bn in 2008, with the development of this market between 2003 and 2013 illustrated in the chart left:

While growth rates for FM outsourcing within the corporate sector were at their highest during the early 1990’s, the market has demonstrated steady growth since the turn of the millennium benefiting from the healthy overall state of the economy, with high levels of consumer spending, boosted more recently between 2004 and 2007 by an upturn in the commercial office sector. Levels of construction output have a strong impact on the corporate FM market, with the commencement of FM commonly linked to the uptake of new business premises. The market has therefore benefited in recent years from high levels of construction activity in the office, retail and leisure sectors. Another factor contributing to growth in recent years has been the underlying market trend to outsource an increasing array of services, with a gradual shift towards ‘bundled service’ and TFM contracts adding to contract values.

More recently, the global economic crisis has started to impact upon the majority of corporate end use sectors, with some contraction forecast for the corporate FM market over the short to medium term. At the time of writing this report there has been a marked downturn in both the UK and worldwide economic situation, influenced by the global financial crisis. The UK is officially in recession, with Q1 2009 representing the third successive quarter of negative growth. Commercial offices represent the largest sector accounting for 54% of the market by value, followed by retail with around 25%. Leisure & entertainment take an 8% share, with ‘Other’ sectors such as manufacturing, utilities and privatised transport accounting for the remaining 13%.

Maturity in the corporate FM market makes it heavily dependent upon the economic climate, through its influence on the prospects for organic growth in key end use sectors such as commercial offices, retail and leisure. The market is therefore expected to exhibit some contraction over the short to medium term, recovering only slowly from 2011 as construction activity improves and new projects reach completion. There remain some opportunities within niche growth sectors, with casinos for example benefiting from recent legislative changes and growth in the budget hotel sector expected to be sustained over the next decade or so.

The last few years have seen significant consolidation in the supply structure of the FM market, with an unprecedented number of mergers, acquisitions, business failures and market withdrawals. Also, the trend for customers to seek a growing array of services under one contract will encourage further mergers and acquisitions as the major players seek to diversify their portfolios and strengthen their positions.

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