Transaction services, one of the few bright spots in global banking, is receiving discretionary information technology (IT) dollars.
IT spend on commercial cards will continue in line with banks' investments in their transaction services business lines.
The major recipient of banks' IT investment is the integration of purchasing cards as direct-spend payment options for corporates.
Global delivery of commercial cards programs with standard multiregional capabilities for data reporting and products and services will continue to be viewed as an opportunity by large financial services institutions.
Mobile banking applications will begin to add value and differentiate themselves in the next two years.
Prepaid card programs will demand investment because of their growth potential.
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