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Impact of Training: Functional Excellence Leads to Operational Productivity

IDC
December 24, 2008
13 Pages - Pub ID: IDC2065989
 
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Abstract

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This IDC study presents survey results that describe the positive impact that an increased number or concentration of certifications has on IT team performance. Specifically, this research suggests that functional IT competence, as measured by certifications, positively impacts IT organizational performance in deployment, development, management, security, support, and storage functions.

"Technology vendors and certification sponsors must market certifications as the key element of helping enterprises maximize the value of IT investments. Teams with a higher percentage of certified members consistently outperform teams with fewer certified members," Cushing Anderson, program vice president, IT Education and Certification Research.


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