This IDC study examines the key trends within the Australia IT training and education services market and forecasts market growth through to 2010. Margaret Banaghan, research manager, IT Services, IDC Australia, says, "IT training and education services are a crucial element in realising all potential benefits of a Dynamic IT infrastructure. Whilst point training on technical products ? both software and hardware ? will be the mainstay of the training industry, IT management will become an increasingly popular theme in IT services offerings and training initiatives. IT service management and ITIL are examples where increased demand for training has occurred and is expected to continue over the next several years.

"Progressive organisations are increasingly recognising the potential transformational impact of a well-developed and -managed training program. It can accelerate a company's time to competency through standardisation of training practices across the enterprise, and enhance organisational efficiency through the seamless and rapid transfer of knowledge across the company. These advantages can only improve a company's competitiveness."

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