Billing and Payment Market Research Reports - Heavy Industry Industry Analysis

Billing and Payment Research Reports

Vendor Assessment: Customer Care and Billing Industry Short List - Customer Care in the New Energy Economy
Topics: CRM, Electricity, Billing and Payment

Clear Light at SAPPHIRE 2009
Topics: General Utilities, Billing and Payment

Customer Switching in Australian Electricity
Topics: Electricity, Billing and Payment
Regions: Australia

A Broader Market for Prepayment Metering: Moving Beyond Payment-Challenged Customers
Topics: Electricity, Billing and Payment

Automated Meter Reading (AMR) Market Report 2007
Topics: Electricity, Billing and Payment

Tell Me More: What Customers Want on Their Monthly Bills
Topics: Energy, General Utilities, Billing and Payment

Who Has What? Predictive Modeling Using Customer Billing Data
Topics: Energy, Billing and Payment

Desire for Predictability Driving Adoption of Fixed Bills
Topics: Electricity, Billing and Payment

Consumer Reaction to Rising Energy Prices
Topics: Pricing & Markets, Energy & Resources, General Utilities, Billing and Payment

EMACS 2006 - Improving Customer Satisfaction: Highlights of Utility Successes
Topics: CRM, Billing and Payment

Will Business Customers Shell Out for Higher Reliability? How Energy Retailers Can Capture Market Share Through Premium Power Offers
Topics: Energy & Resources, General Utilities, Billing and Payment

Will Customers Pay in Advance? And Should They? A Look at U.S. Prepayment Metering Systems
Topics: Billing and Payment
Regions: United States

Outlook 2003 Highlights: Increasing Your Odds of Success
Topics: Energy & Resources, Billing and Payment

Selling Stability: A Review of the Risks and Rewards of Fixed Billing
Topics: Electricity, General Utilities, Billing and Payment

When Is Utility Customer Service Good Enough for Business Customers? How Satisfaction Differs by Utility Type
Topics: General Utilities, Billing and Payment

Customer Insights Update, February 2005
Topics: Energy & Resources, General Utilities, Billing and Payment

Extended Expert View: Bad Debt in UK Residential Retail
Topics: Billing and Payment
Regions: United Kingdom

Monitoring, Metering and Billing Systems for Utilities
Topics: Billing and Payment
Regions: United States

U.S. Utility Customer Information System and Outsource Billing Markets
Topics: Billing and Payment
Regions: United States

North American Markets for Electronic Utility Customer-Interface Systems
Topics: Billing and Payment
Regions: North America

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