Recent Customer Service Research for April 2014

Insight Report: Best Practice – Ensuring Optimal Customer Service and Relationship Management
Topics: Customer Service, CRM & Customer Service
Customer Service for Mobile Brands
Topics: Marketing, Teens (13-19), Smart Phone, Customer Service
Customer Analytics case study:
Topics: Customer Service, Retailing Company Reports, E-Commerce & Online Retailing
Customer Experience Analytics: Taking a Closer Look
Topics: CRM, Customer Service
Big Data Impacts on Telecom Business
Topics: Servers & Mainframes, Customer Service, Cloud Computing, Big Data
Infosys BigDataEdge - Customer Management Services
Topics: I - Companies, Customer Service, E-Commerce & IT Outsourcing Company Reports
Worldwide and U.S. Outsourced Customer Care Services 2013–2017 Forecast
Topics: CRM, Customer Service, Web Hosting, Outsourcing
Regions: United States, Global
Customer Management Services in the Retail Sector
Topics: Call Centers, Customer Service, Technology
Customer Enablement for Sales Reps: Helping Your Champion to Succeed
Topics: Marketing, Customer Service


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