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Recent CRM Research for May 2016


Microsoft Updates Its Enterprise Applications Portfolio with Dynamics AX, Dynamics CRM, and Project Madeira
Topics: CRM, Software & Services Company Reports
APEJ CRM Market Shares, 2014: Pivotal Role in CX Strategy Drives Growth
Topics: CRM
Business Applications Markets in China
Topics: CRM, Application Software
Regions: China
CRM Applications Companies in China
Topics: CRM
Regions: China
Global CRM Software Market with Focus on Cloud Applications (2016-2020)
Topics: CRM, Cloud Computing
Regions: Global
CRM Applications Markets in China
Topics: CRM
Regions: China
CRM Applications Industry Forecasts - China Focus
Topics: CRM
Regions: China
CRM System Providers in the US - Industry Market Research Report
Topics: CRM
Regions: United States
Telecom IT Services - Global Market Outlook (2015-2022)
Topics: CRM, Telecommunications Equipment, Telecom Networks
Regions: Global
The New Role of CRM in a Social and Data-Driven World
Topics: CRM, Social Networking
Regions: Global
A2P SMS Market, Services (Transactional [CRM, Interactive], Promotional [Marketing, Inquiry, Pushed content]), Verticals (BFSI, Retail, Telecom, Transport, Entertainment, Utilities), Regions - Global Market Drivers, Opportunities, Trends, and Forecasts, 2
Topics: CRM, Messaging
Salesforce Analyst Event 2016: Trust, Technology, and Vision
Topics: CRM, Cloud Computing, Software & Services Company Reports
Publishers Need to Bring a Data-Driven Approach to Video to Grow Ad Revenue
Topics: CRM, General E-Commerce, Books, General Publishing
Medical Outsourcing Market Analysis (2015 – 2020);By Services (Payer, Provider, Pharmaceutical, Pathology, Information Technology); By End Users (Hospitals, Pharma Laboratories, Clinics)
Topics: Business Outsourcing, CRM, Hospitals & Clinics, Laboratories, Services, Information Technology, General Insurance & Managed Care, Outsourcing, Pharmacy & Distribution
Healthcare IT Market by Product (EHR, RIS, PACS, VNA, CPOE, mHealth, Telehealth, Healthcare analytics, Supply Chain Management, Revenue Cycle Management, CRM, Claims Management, Fraud Management) by End User (Provider, Payer ) - Global Forecast to 2020
Topics: CRM, Telemedicine, EMR (Electronic Medical Record), PACS (Picture Archiving Computer Systems)
Regions: Global
Global CRM Outsourcing Market 2015-2019
Topics: CRM
Regions: Global
CRM Market in China 2016-2020
Topics: CRM
Regions: China
Business Analytics & Enterprise Software Publishing in the US - Industry Market Research Report
Topics: CRM
Regions: United States
Japan Enterprise Social Business System 2015-2019 Forecast and 2014 Review
Topics: CRM, Social Networking
Regions: Japan
Worldwide CRM Applications Market Shares, 2014: Year of Cloud-Based Providers
Topics: CRM
Regions: Global
Worldwide Sales Automation Applications Market Shares, 2014: Dominance at the Top of the Market
Topics: CRM
Regions: Global
The Role of Digital Transformation in European Organizations
Topics: CRM, General IT Services, Equipment/Hardware
Regions: Europe
Enhancing Customer Relationship Management (CRM) for Small Midsized Businesses (SMB)
Topics: Small & Medium Business (SMB), CRM
CRM Market in India 2015
Topics: CRM
Regions: India
Business-to-business Marketing 2016-2017
Topics: Direct Marketing, Marketing, Internet Advertising, Email Marketing, CRM, B2B, Social Networking
Worldwide CRM Applications Software Forecast, 2015–2019
Topics: CRM
Regions: Global
Strategic Focus Report – Business Process Outsourcing : Technology and market trends
Topics: CRM, Outsourcing
IDC FutureScape: Worldwide Customer Experience and Digital Commerce 2016 Predictions
Topics: CRM
Regions: Global
BPS Opportunities in the Pharmaceuticals Sector 2015
Topics: CRM, Pharmaceuticals Company Reports, General Pharmaceuticals
Application Virtualization Market by Types (ERP, CRM, Hypervisor Security), Platform (OS and Software Development Virtualization), Technology, Service (Integration, Professional Services), End User, Vertical & Regions - Global Forecast to 2020
Topics: CRM, Technology, Security, Application Software
Regions: Global
IDC's 2015 EXPERIENCES Survey: Customer Experience Professionals Are Strategic, Not Just a Buzzword
Topics: CRM, Customer Service
Creating Value in the Evolving CCM Landscape
Topics: CRM, Customer Service
Global Applicant Tracking Systems Market 2014-2018
Topics: CRM, Recruiting & Retention, Employment Agencies
Regions: Global
Global Sales Acceleration Technology Market 2015-2019
Topics: Technology, CRM
Regions: Global
Call Tracking Software: Companies, Solutions, and Market Outlook 2014 - 2019
Topics: CRM, Application Software
Analysis of the North American Mobile Sales Force Automation (SFA) Market
Topics: Smart Phone, Mobile Computing & Portables, CRM
Regions: North America
Machine Learning Meets Marketing
Topics: Marketing, CRM
CRM Analytics Market by Type (Sales Analytics, Customer Analytics, Contact Center Analytics, Marketing Analytics, Web & Social Media Analytics) - Global Forecast to 2019
Topics: Call Centers, CRM
Regions: Global
The 2016 Report on Customer Relationship Management (CRM) Support and Services: World Market Segmentation by City
Topics: CRM, CRM & Customer Service
Regions: Global
Sales Performance Management Market by Solution (Incentive Compensation Management, Territory Management, Sales Planning and Monitoring, Sales Analytics), by Services (Consulting, Implementation, Training and Support, Managed) - Global Forecast to 2020
Topics: Marketing, Small & Medium Business (SMB), Management, CRM, Cloud Computing, Application Software
Regions: Global
The 2016 Report on Telecom CRM, E-Commerce, and Analytics: World Market Segmentation by City
Topics: CRM, General E-Commerce, General Telecommunications
Regions: Global
IDC MaturityScape: Customer Experience
Topics: CRM, Customer Service
Customer Relationship Management (CRM) Software (On-Premise, SaaS, Sales Force Automation, etc.)
Topics: CRM
Regions: Global
Cloud Applications Market by Type (Analytics, CRM, Finance and Accounting, Content management, Collaboration, eCommerce, HCM, ERP, PPM, Procurement and Distribution, Legal and Risk Management, Other Applications) – Global Forecast to 2019
Topics: Accounting, CRM, Content Management, Cloud Computing, Application Software
Regions: Global
Middle East Cloud Applications Market by Type (CRM, HCM, SCM, ERP, BI, Content Management and Collaboration, ecommerce), by Country (United Arab Emirates (UAE), Kingdom of Saudi Arabia (KSA), Qatar) - Forecast and Analysis to 2020
Topics: CRM, Content Management, Cloud Computing
Regions: Qatar, Saudi Arabia, United Arab Emirates
Saudi Arabia CRM Software Market Forecast and Opportunities, 2020
Topics: CRM
Regions: Saudi Arabia
Digital Marketing Software Market by Software (CRM, E-mail, Ecommerce, Marketing Automation, Web Analytics, Web Content Management & Social CRM), by Deployment (On-Premise, Cloud), by Verticals (BFSI, Retail, Manufacturing, & others) - Global Forecast to
Topics: Marketing, Internet Advertising, CRM, E-Mail, Content Management, Cloud Computing
Regions: Global
Master Data Management Market by Application (Customer Data, Product Data, Supplier Data, Site, Others), by Service Type (Consulting, Implementation, Training & Support), by Deployment, by User Type, by Industry, by Region - Global Forecast to 2020
Topics: CRM, Application Software, Big Data
Regions: Global
Voice and Speech Recognition - Consumer, Call Center, Healthcare, Enterprise, Finance, Retail, Government, Law Enforcement, and Defense Applications: Market Analysis and Forecasts
Topics: CRM, Law Enforcement, Biometrics, Application Software, Interactive Voice Response (IVR)
Freight Transportation Management Market by Solutions (Cost and Warehouse management system, Security & Monitoring system, Mobility solutions, Freight management solutions, Freight information management and 3PL solutions) - Global Forecast to 2019
Topics: CRM, Cloud Computing, General Logistics & Shipping, Warehouse & Storage, Technology, Trucking, Security, Security, Surveillance
Regions: Global


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