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Recent CRM Research for February 2016


The New Role of CRM in a Social and Data-Driven World
Topics: CRM, Social Networking
Regions: Global
CRM System Providers in the US - Industry Market Research Report
Topics: CRM
Regions: United States
Salesforce Analyst Event 2016: Trust, Technology, and Vision
Topics: CRM, Cloud Computing, Software & Services Company Reports
CRM System Providers in the US - Industry Market Research Report
Topics: CRM
Regions: United States
Business Analytics & Enterprise Software Publishing in the US - Industry Market Research Report
Topics: CRM
Regions: United States
CRM Market in China 2016-2020
Topics: CRM
Regions: China
Healthcare IT Market by Product (EHR, RIS, PACS, VNA, CPOE, mHealth, Telehealth, Healthcare analytics, Supply Chain Management, Revenue Cycle Management, CRM, Claims Management, Fraud Management) by End User (Provider, Payer ) - Global Forecast to 2020
Topics: CRM, Telemedicine, EMR (Electronic Medical Record), PACS (Picture Archiving Computer Systems)
Regions: Global
Japan Enterprise Social Business System 2015-2019 Forecast and 2014 Review
Topics: CRM, Social Networking
Regions: Japan
Worldwide Sales Automation Applications Market Shares, 2014: Dominance at the Top of the Market
Topics: CRM
Regions: Global
Business Applications Markets in China
Topics: CRM, Application Software
Regions: China
CRM Applications Companies in China
Topics: CRM
Regions: China
Strategic Focus Report – Business Process Outsourcing : Technology and market trends
Topics: CRM, Outsourcing
IDC FutureScape: Worldwide Customer Experience and Digital Commerce 2016 Predictions
Topics: CRM
Regions: Global
Global SaaS-based CRM Software Industry 2015 Market Research Report
Topics: CRM
Regions: Global
Application Virtualization Market by Types (ERP, CRM, Hypervisor Security), Platform (OS and Software Development Virtualization), Technology, Service (Integration, Professional Services), End User, Vertical & Regions - Global Forecast to 2020
Topics: CRM, Technology, Security, Application Software
Regions: Global
CRM Applications Industry Forecasts - China Focus
Topics: CRM
Regions: China
Worldwide CRM Applications Market Shares, 2014: Year of Cloud-Based Providers
Topics: CRM
Regions: Global
Medical Outsourcing Market Analysis (2015 – 2020);By Services (Payer, Provider, Pharmaceutical, Pathology, Information Technology); By End Users (Hospitals, Pharma Laboratories, Clinics)
Topics: Business Outsourcing, CRM, Hospitals & Clinics, Laboratories, Services, Information Technology, General Insurance & Managed Care, Outsourcing, Pharmacy & Distribution
Machine Learning Meets Marketing
Topics: Marketing, CRM
CRM Analytics Market by Type (Sales Analytics, Customer Analytics, Contact Center Analytics, Marketing Analytics, Web & Social Media Analytics) - Global Forecast to 2019
Topics: Call Centers, CRM
Regions: Global
The 2016 Report on Customer Relationship Management (CRM) Support and Services: World Market Segmentation by City
Topics: CRM, CRM & Customer Service
Regions: Global
The Role of Digital Transformation in European Organizations
Topics: CRM, General IT Services, Equipment/Hardware
Regions: Europe
CRM Applications Markets in China
Topics: CRM
Regions: China
Sales Performance Management Market by Solution (Incentive Compensation Management, Territory Management, Sales Planning and Monitoring, Sales Analytics), by Services (Consulting, Implementation, Training and Support, Managed) - Global Forecast to 2020
Topics: Marketing, Small & Medium Business (SMB), Management, CRM, Cloud Computing, Application Software
Regions: Global
The 2016 Report on Telecom CRM, E-Commerce, and Analytics: World Market Segmentation by City
Topics: CRM, General E-Commerce, General Telecommunications
Regions: Global
Enhancing Customer Relationship Management (CRM) for Small Midsized Businesses (SMB)
Topics: Small & Medium Business (SMB), CRM
Global CRM Outsourcing Market 2015-2019
Topics: CRM
Regions: Global
Customer Relationship Management (CRM) Software (On-Premise, SaaS, Sales Force Automation, etc.)
Topics: CRM
Regions: Global
Middle East Cloud Applications Market by Type (CRM, HCM, SCM, ERP, BI, Content Management and Collaboration, ecommerce), by Country (United Arab Emirates (UAE), Kingdom of Saudi Arabia (KSA), Qatar) - Forecast and Analysis to 2020
Topics: CRM, Content Management, Cloud Computing
Regions: Qatar, Saudi Arabia, United Arab Emirates
Saudi Arabia CRM Software Market Forecast and Opportunities, 2020
Topics: CRM
Regions: Saudi Arabia
Digital Marketing Software Market by Software (CRM, E-mail, Ecommerce, Marketing Automation, Web Analytics, Web Content Management & Social CRM), by Deployment (On-Premise, Cloud), by Verticals (BFSI, Retail, Manufacturing, & others) - Global Forecast to
Topics: Marketing, Internet Advertising, CRM, E-Mail, Content Management, Cloud Computing
Regions: Global
Global Sales Acceleration Technology Market 2015-2019
Topics: Technology, CRM
Regions: Global
Master Data Management Market by Application (Customer Data, Product Data, Supplier Data, Site, Others), by Service Type (Consulting, Implementation, Training & Support), by Deployment, by User Type, by Industry, by Region - Global Forecast to 2020
Topics: CRM, Application Software, Big Data
Regions: Global
Voice and Speech Recognition - Consumer, Call Center, Healthcare, Enterprise, Finance, Retail, Government, Law Enforcement, and Defense Applications: Market Analysis and Forecasts
Topics: CRM, Law Enforcement, Biometrics, Application Software, Interactive Voice Response (IVR)
Oil and Gas Cloud Applications Market by Type (Data Analytics, CRM, ECM, Collaboration, HCM, ERP, Project Management, SCM, GRC, Core Industry Applications) - Worldwide Forecast and Analysis (2014 - 2019)
Topics: CRM, Natural Gas, Petroleum, Cloud Computing, Application Software
Regions: Global
The Changing Landscape for Customer Support and CRM
Topics: CRM, Customer Service
Worldwide CRM Applications Software Forecast, 2015–2019
Topics: CRM
Regions: Global
The 2016 Report on Customer Relationship Management (CRM) Software: World Market Segmentation by City
Topics: CRM, CRM & Customer Service
Regions: Global
North America Predictive Analytics Market by Application (Customer Analytics, Marketing Analytics, Operation & Workforce Management), by Vertical (BFSI, Consumer Goods & Retail, Telecommunication & IT, Healthcare) - Analysis & Forecast to 2019
Topics: Marketing, CRM, Big Data
Regions: North America
The 2016-2021 World Outlook for Telecom CRM, E-Commerce, and Analytics
Topics: CRM, E-Commerce, Telecom Networks
Regions: Global
The 2016 Report on Sales Force Automation (SFA) Software: World Market Segmentation by City
Topics: CRM, Application Software
Regions: Global
BPS Opportunities in the Pharmaceuticals Sector 2015
Topics: CRM, Pharmaceuticals Company Reports, General Pharmaceuticals
Customer Relationship Management (CRM) Analytics Global Market Analysis – Forecast (2014-2020)
Topics: CRM
Regions: Global
IDC's 2015 EXPERIENCES Survey: Customer Experience Professionals Are Strategic, Not Just a Buzzword
Topics: CRM, Customer Service
Cloud Computing Services (SaaS, ERP, CRM, PaaS, etc.)
Topics: CRM, Cloud Computing
Regions: Global
Asian Healthcare Workflow Systems Market by Type (Fraud Detection, Pharmacy Audit & Analysis, Claim Management System, Customer Relationship Management), by End-User - Forecast to 2019
Topics: CRM, Hospitals & Clinics, Services, Cloud Computing, Pharmacy & Distribution, Security
Regions: Japan
Western European Organizations Will Upgrade Their IT Solutions to Improve Competitiveness and Fully Exploit IoT Opportunities
Topics: CRM, General IT Services
Regions: Europe
The 2016-2021 World Outlook for Customer Relationship Management (CRM) Software
Topics: CRM, CRM & Customer Service
Regions: Global
The 2016-2021 World Outlook for Customer Relationship Management (CRM) Support and Services
Topics: CRM, CRM & Customer Service
Regions: Global
Creating Value in the Evolving CCM Landscape
Topics: CRM, Customer Service


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