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Recent CRM Research for September 2014


North America Software Channel 2013 Vendor Shares
Topics: CRM, Application Software, Middleware
Regions: North America
Skills for Success in Vendor and Sourcing Management
Topics: Management, CRM, Application Software
Customer Experience Management Market (VOC Analytics, Feedback Management, Web Analytics, Text Analytics, Speech Analytics) - Advanced Technologies, Touch Points, Adoption Trends, Market Size & Forecasts (2014 – 2019)
Topics: CRM, Customer Service, E-Mail, Interactive Voice Response (IVR)
Software Services Research Digest H1 2014
Topics: CRM, Outsourcing, Software & Services Company Reports, Design & Development, General Software & Services, Application Software
Global SaaS-based CRM Software Market : 2014-2018
Topics: CRM, Software & Services, CRM & Customer Service, Application Software
Regions: Global
CRM Applications Markets - China
Topics: CRM
Regions: China
Using Personalization to Increase Conversion Rates: BrightInfo Private Vendor Watchlist Profile
Topics: CRM
Global Customer Relationship Management (CRM) Market 2014-2018
Topics: CRM
Regions: Global
Western Europe CRM Applications 2014-2018 Forecast
Topics: CRM, CRM & Customer Service, Application Software
Regions: Europe
Worldwide Marketing Automation 2013 Vendor Shares
Topics: Technology, CRM
Regions: Global
Call Tracking Software: Companies, Solutions, and Market Outlook 2014 - 2019
Topics: CRM, Application Software
Zoho Company Report: Focussing on CRM Activities
Topics: CRM, E-Commerce & IT Outsourcing Company Reports, Software & Services Company Reports
Think Big, Start Small, and Scale Fast: GDF SUEZ Energia Italia's Cloud CRM Platform Based on salesforce.com, Delivered by WebResults
Topics: CRM, Energy Company Reports, Cloud Computing
ZOHO Company Profile, focussing on CRM Activities
Topics: CRM, Software & Services Company Reports
CRM Market in India 2014
Topics: CRM
Regions: India
Western Europe Vertical Markets IT Solutions Investment Plans, 2014: Unified Communications and Business Intelligence/Analytics Driving New Solutions Demand — An IDC Survey
Topics: CRM, IT Services, IT Spending, Equipment/Hardware
Regions: Europe
Worldwide and U.S. Outsourced Customer Care Services 2014–2018 Forecast
Topics: CRM, Customer Service, Web Hosting, Outsourcing
Regions: United States, Global
U.S. 2014 SMB Mobile Enterprise Application Deployment Survey: The Impact of an Evolving Device Usage Story
Topics: Small & Medium Business (SMB), CRM
Regions: United States
Worldwide CRM Applications 2014–2018 Forecast and 2013 Vendor Shares
Topics: CRM
Regions: Global
From token loyalty to meaningful relationships: How loyalty programs and Big Data Analytics are facilitating CRM in the retail sector
Topics: CRM, Technology, Big Data
KANA: A Digital-First Road Map for Public Sector CRM
Topics: CRM, CRM & Customer Service
Business Analytics & Enterprise Software Publishing in the US - Industry Risk Rating Report
Topics: CRM, Publishing, Software & Services, Application Software
The Role of Point of Sales Systems in Customer-Centric Omnichannel Retail
Topics: Smart Phone, CRM, Technology, Mobile/Wireless Payments
Worldwide CRM Analytics Applications 2013–2017 Forecast and 2012 Vendor Shares
Topics: CRM, CRM & Customer Service
Regions: Global
Pharmaceutical Sales Management: Sharpening Customer-Centric Strategies to Restore Access and Strengthen Relationships
Topics: CRM, Manufacturing, Packaging & Detailing
Customer Relationship Management (CRM) Software
Topics: CRM, Application Software
Regions: Global
Customer Experience Analytics: Taking a Closer Look
Topics: CRM, Customer Service
Big Data in Telecom in Europe, 2013: Enhancing Analytical Maturity with New Technologies
Topics: CRM, B2C, Big Data
Regions: Europe
Business-to-business Marketing 2014-2015
Topics: Marketing, Market Research, Email Marketing, CRM, B2B
Consumer Marketing 2014-2015
Topics: Direct Marketing, Marketing, Market Research, Email Marketing, Outdoor Advertising, Television Advertising, CRM, Market Research, Consumer Loyalty, Social Networking
Regions: United States
Business Analytics & Enterprise Software Publishing in the US - Industry Market Research Report
Topics: CRM
Regions: United States
Global Customer Management Services Market Forecast: 2013-2017
Topics: CRM, E-Commerce & IT Outsourcing Company Reports
Regions: Global
Assessment of Emerging IT Services and Software Markets in Sub-Saharan Africa (Excluding South Africa)
Topics: Hardware, CRM, IT Services, Application Software
Regions: South Africa
Managed Services Customer Satisfaction Keeps on Rising
Topics: Call Centers, CRM
Worldwide SaaS CRM Applications 2013–2017 Forecast and 2012 Vendor Shares
Topics: CRM
Regions: Global
Netnography Trends
Topics: Internet Advertising, CRM, Communities
Regions: Global
Customer Care Systems: Worldwide Forecast 2013–2017
Topics: CRM
Regions: Global
Integrating Social Media into CRM
Topics: CRM, eCRM, Social Networking
Analyzing Customers' Social Voices
Topics: CRM, Social Networking
Business Analytics and Enterprise Software Publishing in the US - Industry Market Research Report
Topics: CRM, Design & Development
Regions: United States
IDC's Social Business Taxonomy, 2013
Topics: CRM, Application Software, Social Networking
Xerox Services - CMS in Retail Sector
Topics: X - Companies, Computer Equipment Company Reports, CRM
Transcom Worldwide - CMS in Retail Sector
Topics: CRM, Software & Services Company Reports
Regions: Global
Aegis - CMS in Retail Sector
Topics: CRM, E-Commerce & IT Outsourcing Company Reports, Technology
Serco - CMS in Retail Sector
Topics: Corporate Services Company Reports, CRM
CRM System Providers in the US - Industry Market Research Report
Topics: CRM
Regions: United States


 

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