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Recent CRM Research for July 2015


Global CRM Outsourcing Market 2015-2019
Topics: CRM
Regions: Global
Global Sales Acceleration Technology Market 2015-2019
Topics: Technology, CRM
Regions: Global
Sales Performance Management Market by Solution (Incentive Compensation Management, Territory Management, Sales Planning and Monitoring, Sales Analytics), by Services (Consulting, Implementation, Training and Support, Managed) - Global Forecast to 2020
Topics: Marketing, Small & Medium Business (SMB), Management, CRM, Cloud Computing, Application Software
Regions: Global
Creating Value in the Evolving CCM Landscape
Topics: CRM, Customer Service
The Role of Digital Transformation in European Organizations
Topics: CRM, General IT Services, Equipment/Hardware
Regions: Europe
North America Predictive Analytics Market by Application (Customer Analytics, Marketing Analytics, Operation & Workforce Management), by Vertical (BFSI, Consumer Goods & Retail, Telecommunication & IT, Healthcare) - Analysis & Forecast to 2019
Topics: Marketing, CRM, Big Data
Regions: North America
CRM Analytics Market by Type (Sales Analytics, Customer Analytics, Contact Center Analytics, Marketing Analytics, Web & Social Media Analytics) - Global Forecast to 2019
Topics: Call Centers, CRM
Regions: Global
The 2016 Report on Customer Relationship Management (CRM) Support and Services: World Market Segmentation by City
Topics: CRM, CRM & Customer Service
Regions: Global
Middle East Cloud Applications Market by Type (CRM, HCM, SCM, ERP, BI, Content Management and Collaboration, ecommerce), by Country (United Arab Emirates (UAE), Kingdom of Saudi Arabia (KSA), Qatar) - Forecast and Analysis to 2020
Topics: CRM, Content Management, Cloud Computing
Regions: Qatar, Saudi Arabia, United Arab Emirates
Saudi Arabia CRM Software Market Forecast and Opportunities, 2020
Topics: CRM
Regions: Saudi Arabia
Master Data Management Market by Application (Customer Data, Product Data, Supplier Data, Site, Others), by Service Type (Consulting, Implementation, Training & Support), by Deployment, by User Type, by Industry, by Region - Global Forecast to 2020
Topics: CRM, Application Software, Big Data
Regions: Global
Oil and Gas Cloud Applications Market by Type (Data Analytics, CRM, ECM, Collaboration, HCM, ERP, Project Management, SCM, GRC, Core Industry Applications) - Worldwide Forecast and Analysis (2014 - 2019)
Topics: CRM, Natural Gas, Petroleum, Cloud Computing, Application Software
Regions: Global
The Changing Landscape for Customer Support and CRM
Topics: CRM, Customer Service
The 2016 Report on Customer Relationship Management (CRM) Software: World Market Segmentation by City
Topics: CRM, CRM & Customer Service
Regions: Global
Western European Organizations Will Upgrade Their IT Solutions to Improve Competitiveness and Fully Exploit IoT Opportunities
Topics: CRM, General IT Services
Regions: Europe
The 2016-2021 World Outlook for Customer Relationship Management (CRM) Software
Topics: CRM, CRM & Customer Service
Regions: Global
The 2016-2021 World Outlook for Customer Relationship Management (CRM) Support and Services
Topics: CRM, CRM & Customer Service
Regions: Global
Customer Relationship Management (CRM) Software (On-Premise, SaaS, Sales Force Automation, etc.)
Topics: CRM
Regions: Global
Cloud Applications Market by Type (Analytics, CRM, Finance and Accounting, Content management, Collaboration, eCommerce, HCM, ERP, PPM, Procurement and Distribution, Legal and Risk Management, Other Applications) – Global Forecast to 2019
Topics: Accounting, CRM, Content Management, Cloud Computing, Application Software
Regions: Global
Digital Marketing Software Market by Software (CRM, E-mail, Ecommerce, Marketing Automation, Web Analytics, Web Content Management & Social CRM), by Deployment (On-Premise, Cloud), by Verticals (BFSI, Retail, Manufacturing, & others) - Global Forecast to
Topics: Marketing, Internet Advertising, CRM, E-Mail, Content Management, Cloud Computing
Regions: Global
Voice and Speech Recognition - Consumer, Call Center, Healthcare, Enterprise, Finance, Retail, Government, Law Enforcement, and Defense Applications: Market Analysis and Forecasts
Topics: CRM, Law Enforcement, Biometrics, Application Software, Interactive Voice Response (IVR)
Freight Transportation Management Market by Solutions (Cost and Warehouse management system, Security & Monitoring system, Mobility solutions, Freight management solutions, Freight information management and 3PL solutions) - Global Forecast to 2019
Topics: CRM, Cloud Computing, General Logistics & Shipping, Warehouse & Storage, Technology, Trucking, Security, Security, Surveillance
Regions: Global
Machine Learning Meets Marketing
Topics: Marketing, CRM
Mobile Middleware Market by Enterprise Applications (ERP, CRM, Legacy applications), by Services (Messaging, Remote procedure call, Resource Discovery, Security Services, Storage Services, Data synchronization) - Global Forecast to 2019
Topics: Smart Phone, CRM, Security, Middleware, Messaging, Messaging
Regions: Global
Cloud Computing Services (SaaS, ERP, CRM, PaaS, etc.)
Topics: CRM, Cloud Computing
Regions: Global
CRM System Providers in the US - Industry Market Research Report
Topics: CRM
Regions: United States
Asian Healthcare Workflow Systems Market by Type (Fraud Detection, Pharmacy Audit & Analysis, Claim Management System, Customer Relationship Management), by End-User - Forecast to 2019
Topics: CRM, Hospitals & Clinics, Services, Cloud Computing, Pharmacy & Distribution, Security
Regions: Japan
Customer Relationship Management (CRM) Analytics Global Market Analysis – Forecast (2014-2020)
Topics: CRM
Regions: Global
Social Customer Relationship Management (CRM) Market by Solution (Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement, Social Middleware), by Deployment (Hosted, On Premise) – Global Forecasts to 2019
Topics: CRM, Web Hosting, Middleware, Social Networking
Regions: Global
Global Social Customer Relationship Management (CRM) Software Market 2015-2019
Topics: CRM, Social Networking
Regions: Global
IDC MaturityScape: Customer Experience
Topics: CRM, Customer Service
2015 Market Research Report on Global Customer Relationship Management (CRM) Sales Automation Software Industry
Topics: CRM
Regions: Global
CRM Market in China 2015-2019
Topics: CRM
Regions: China
Focus on CRM-Oriented Mobile Applications: Customer Experience Improvement a By-Product of Employee Productivity?
Topics: CRM
Business Analytics & Enterprise Software Publishing in the US - Industry Market Research Report
Topics: CRM
Regions: United States
Analysis of the North American Mobile Sales Force Automation (SFA) Market
Topics: Smart Phone, Mobile Computing & Portables, CRM
Regions: North America
Global Applicant Tracking Systems Market 2014-2018
Topics: CRM, Recruiting & Retention, Employment Agencies
Regions: Global
Worldwide CRM Analytics Applications 2014–2018 Forecast: CRM Analytics Continue to Perform
Topics: CRM
Regions: Global
Convergent Billing Market by Solution (Customer Relationship Management, Settlement and Payment Management, Voucher Management, Mediation), and by Modes (Managed Services, Consulting Services, Training and Education) - Global Forecast to 2019
Topics: Management, CRM, Telecom Networks
Regions: Global
Targeting Transformational Customer Management Services
Topics: CRM, Customer Service, Outsourcing
Customer Experience Management Market (VOC Analytics, Feedback Management, Web Analytics, Text Analytics, Speech Analytics) - Advanced Technologies, Touch Points, Adoption Trends, Market Size & Forecasts (2014 – 2019)
Topics: CRM, Customer Service, E-Mail, Interactive Voice Response (IVR)
The Accanto Systems: customer experience management
Topics: CRM, Customer Service
The Customer care systems: worldwide forecast 2014–2018
Topics: CRM, Customer Service
Regions: Global
North America Software Channel 2013 Vendor Shares
Topics: CRM, Application Software, Middleware
Regions: North America
Skills for Success in Vendor and Sourcing Management
Topics: Management, CRM, Application Software
Software Services Research Digest H1 2014
Topics: CRM, Outsourcing, Software & Services Company Reports, Design & Development, General Software & Services, Application Software
Business Applications Markets in China
Topics: CRM, Application Software
Regions: China
Japan Enterprise Social Business System 2014–2018 Forecast and 2013 Analysis
Topics: CRM, Application Software
Regions: Japan
Multichannel Campaign Management Market by Software, by Service (Consulting, Training and Support, System Implementation and Integration), by End Users (Advertisers, Publishers, Enterprise), Vertical and Region - Market Forecasts and Analysis (2014 - 2019
Topics: Internet Advertising, CRM, E-Mail, Application Software
Global Customer Management Services Market Forecast 2014-2018
Topics: CRM, Customer Service
Regions: Global


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