Mastering Before Selling: ec4u's Innovative Approach to CRM in the Cloud
Topics: CRM, Cloud Computing, CRM & Customer Service
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Perspective: Health Plan CRM — Driving Consumer Value into the Customer Relationship
Topics: CRM, CRM & Customer Service
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Western Europe CRM Applications 2012–2016 Forecast Update
Topics: CRM, CRM & Customer Service, Application Software
Regions: Europe
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Update on the CRM BPO and Contact Center Outsourcing Services Markets in Brazil
Topics: Call Centers, CRM, Outsourcing, CRM & Customer Service
Regions: Brazil
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Capillary Technologies Private Vendor Watchlist Profile: Cloud-Based CRM for the Retail Sector
Topics: CRM, Cloud Computing, CRM & Customer Service, Software & Services Company Reports
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Pennywise Solutions Private Vendor Watchlist Profile: Social CRM with SMB Focus
Topics: Small & Medium Business (SMB), CRM, CRM & Customer Service
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BSS Applications Managed Services for Communications Service Providers
Topics: CRM, Application Software
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Perspective: Leveraging Oracle CRM for Consumer Engagement
Topics: CRM, CRM & Customer Service, Software & Services Company Reports
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Japan ERP, SCM, CRM, and BI Package 2012–2016 Forecast and 2011 Analysis
Topics: CRM, CRM & Customer Service
Regions: Japan
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Global Sales and Marketing Analytics Market 2011-2015
Topics: Marketing, CRM, E-Commerce & IT Outsourcing Company Reports
Regions: Global
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Social Analytics Vendor Profile: Salesforce Radian6
Topics: CRM, Software & Services Company Reports
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Global SaaS-based CRM Software Market 2011-2015
Topics: CRM, Software & Services, CRM & Customer Service, Application Software
Regions: Global
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Business Analytics & Enterprise Software Publishing in the US - Industry Risk Rating Report
Topics: CRM, Publishing, Software & Services, Application Software
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Global Telecom CRM Market 2011-2015
Topics: CRM, Telecommunications
Regions: Global
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Social CRM Software Market in North America 2011-2015
Topics: CRM, Cloud Computing, Software & Services, CRM & Customer Service
Regions: North America
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The Possibility of Using Social Media in Customer Relationship Management Solutions for Business to Customer
Topics: CRM, Social Networking
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Useful Information for Purchasing Online: Businesses with 100+ Employees
Topics: General Company Reports, CRM, Market Research, E-Commerce & Online Retailing
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Useful Information for Purchasing Online: Businesses with less than 100 Employees
Topics: General Company Reports, CRM, Market Research, E-Commerce & Online Retailing
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Kindred Healthcare: Better Content Distribution and Closed-Loop Marketing with Help from Appirio and Salesforce.com
Topics: CRM, eCRM, Software & Services Company Reports
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Web Analytics
Topics: CRM
Regions: Global
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Western Europe CRM Applications Vendor Shares, 2011
Topics: CRM, CRM & Customer Service
Regions: Europe
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Worldwide CRM Applications 2012–2016 Forecast: Moderate But Continued Growth Reflects Organizational Requirements for Differentiation in Customer Engagements
Topics: CRM, CRM & Customer Service
Regions: Global
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Perspective: The Changing Face of Pharma CRM
Topics: CRM, Pharmaceuticals Company Reports, General Pharmaceuticals, CRM & Customer Service
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Journal Of Retail Analytics First Quarter 2012
Topics: Technology, CRM, Technology
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Global Web Analytics Market 2011-2015
Topics: CRM
Regions: Global
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Western Europe CRM Applications Forecast, 2012–2016
Topics: CRM, CRM & Customer Service, Application Software
Regions: Europe
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Worldwide and U.S. Outsourced Customer Care Services 2012–2016 Forecast
Topics: CRM, Customer Service, Web Hosting, Outsourcing
Regions: United States, Global
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Customer Experience Management in an Industry Context: European Survey Results
Topics: CRM, Application Software
Regions: Europe
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Global Social Customer Relationship Management Software Market 2011-2015
Topics: CRM, Software & Services, Application Software
Regions: Global
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Western European Vertical Markets, CRM Applications Spending Forecast, 2010–2015
Topics: CRM, IT Spending, General IT Services, CRM & Customer Service
Regions: Europe
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Methods and Practices: Getting the Right Customer Analytics
Topics: CRM, Cloud Computing, Electricity
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GDC 2012: The Evolving Development Tool Ecosystem and the Rise of Big Data Customer Analytics
Topics: Hardware, Storage, CRM, Application Software
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Global SaaS-based Customer Relationship Management Software Market 2011-2014
Topics: CRM, Software & Services, Application Software
Regions: Global
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Healarium Private Vendor Watchlist Profile: A CRM-Like Health and Wellness Management System
Topics: CRM
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Global Customer Relationship Management Software Market 2011-2014
Topics: CRM, Software & Services, Application Software
Regions: Global
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Worldwide Software Business Solutions 2012 Top 10 Predictions
Topics: CRM, Application Software
Regions: Global
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IDC Retail Insights Western European Annual Survey Methodology, 2011
Topics: CRM, Technology
Regions: Europe
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IT Solutions — A Look at 2012 Priorities and Investment Plans Among Western European Vertical Markets: An IDC Survey
Topics: CRM, IT Services, IT Spending
Regions: Europe
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IT Solutions in Western European SMBs — Adoption and Investment Plans for 2012: An IDC Survey
Topics: Small & Medium Business (SMB), CRM, General IT Services
Regions: Europe
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LogNet Systems Private Vendor Watchlist Profile: Multiple-Play Customer Care and Billing Solution
Topics: CRM
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Worldwide SaaS CRM Applications 2011-2015 Forecast and 2010 Vendor Shares
Topics: CRM
Regions: Global
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Worldwide Web Analytics Applications 2011–2015 Forecast and 2010 Vendor Shares
Topics: CRM
Regions: Global
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Western Europe CRM Applications 2011-2015 Forecast Update
Topics: CRM
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Cloud Strategies in Practice: Bayer HealthCare Pharmaceuticals Revitalizes Organization with Cloud CRM
Topics: CRM, Cloud Computing, Pharmaceuticals Company Reports
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Business Intelligence Market India 2011
Topics: CRM, Application Software
Regions: India
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Business Analytics & Enterprise Software Publishing in the US - Industry Market Research Report
Topics: CRM
Regions: United States
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Traversing the Butterfly: Pathways to Absorbing Analytics Within an Organization
Topics: CRM, Application Software
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Caesars Entertainment: CRM Cloud Case Study
Topics: CRM, General Entertainment, Cloud Computing
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IDC Worldwide Small and Medium-Sized Business Market Update: July-September 2011
Topics: Small & Medium Business (SMB), CRM
Regions: Global
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Message from Large Enterprises and Start-Ups to Providers: Helping Customers in a "Cloudy" World Will Require a Long-Term Strategy, Making Fundamental Changes, and Building an Adaptive Business Model
Topics: CRM, Cloud Computing
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