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Hispanics and Media and the Internet - US

Published by: Mintel International Group Ltd.

Published: Feb. 1, 2004 - 99 Pages


Table of Contents



INTRODUCTION & ABBREVIATIONS



INTRODUCTION

OTHER RELEVANT REPORTS

DEFINITION

ABBREVIATIONS & TERMS

Terms

Abbreviations





EXECUTIVE SUMMARY



HISPANICS ARE NOW THE LARGEST MINORITY GROUP IN THE U.S.

U.S. HISPANICS ARE A DIVERSE GROUP

ACCULTURATION HAS A LARGE INFLUENCE ON PURCHASES

SPANISH-LANGUAGE MARKETING NEEDED TO REACH HISPANICS

LOWER COMPUTER OWNERSHIP AND USE AMONG HISPANICS

OWNERSHIP OF SOME PERIPHERALS IS RELATIVELY HIGH

IMMIGRANTS SPEND MORE TIME ON THE COMPUTER

HISPANICS ARE LESS LIKELY TO OWN MANY TYPES OF SOFTWARE

HISPANICS ARE MORE LIKELY TO GO ONLINE

MOST HISPANIC ONLINE SUBSCRIBERS SIGNED UP RECENTLY

E-MAIL IS THE MOST COMMON USE OF THE INTERNET

HISPANICS ARE MORE LIKELY TO USE CELL PHONES

CUSTOM PHONE SERVICES APPEAL TO MANY HISPANICS



THE HISPANIC POPULATION



INTRODUCTION

GROWTH OF THE HISPANIC POPULATION

Figure 1 U.S. population by Hispanic origin, 1990-2002

Graph 1 Hispanic population by age, 2002

DIVERSITY WITHIN THE HISPANIC POPULATION

MANY HISPANICS ARE IMMIGRANTS

Graph 2 Median household income, by Hispanic origin, 2001

DIFFERENCES IN REGIONAL HISPANIC POPULATIONS

HISPANICS HAVE LARGER THAN AVERAGE HOUSEHOLDS

Graph 3 Household size, by Hispanic origin, 2002

ACCULTURATION



COMPUTERS



COMPUTER OWNERSHIP AND USE

Figure 2 Home computer ownership and computer use at work, by Hispanic origin, 2002

Figure 3 Home computer ownership and computer use at work by Hispanics, by nativity, 2002

Figure 4 Home computer ownership and computer use at work by Hispanics, by language spoken at home, 2002

Figure 5 Home computer ownership and computer use at work by Hispanics, by heritage, 2002

Figure 6 Home computer ownership and computer use at work by Hispanics, by age of householder/respondent, 2002

Figure 7 Home computer ownership and computer use at work by Hispanics, by household income, 2002

COMPUTER PERIPHERALS AND ACCESSORIES

Figure 8 Ownership of peripherals and accessories, by Hispanic origin, 2002

Graph 4 Ownership of peripherals and accessories, by Hispanic origin, 2002

Figure 9 Ownership of peripherals and accessories by Hispanics, by nativity, 2002

Figure 10 Ownership of peripherals and accessories by Hispanics, by language spoken at home, 2002

Figure 11 Ownership of peripherals and accessories by Hispanics, by heritage, 2002

Figure 12 Ownership of peripherals and accessories by Hispanics, by age of householder, 2002

Figure 13 Ownership of peripherals and accessories by Hispanics, by presence of children, 2002

Figure 14 Ownership of peripherals and accessories by Hispanics, by household income, 2002

TIME SPENT ON THE COMPUTER

Figure 15 Average time spent on home computer per week, by Hispanic origin, 2002

Figure 16 Average time spent on home computer per week by Hispanics, by nativity, 2002

Figure 17 Average time spent on home computer per week by Hispanics, by language spoken at home, 2002

Figure 18 Average time spent on home computer per week by Hispanics, by heritage, 2002

Figure 19 Average time spent on home computer per week by Hispanics, by age of householder, 2002

Figure 20 Average time spent on home computer per week by Hispanics, by presence of children, 2002

Figure 21 Average time spent on home computer per week by Hispanics, by household income, 2002

SOFTWARE PROGRAMS

Figure 22 Types of software programs owned at home, by Hispanic origin, 2002

Figure 23 Types of software programs owned at home by Hispanics, by nativity, 2002

Figure 24 Types of software programs owned at home by Hispanics, by language spoken at home, 2002

Figure 25 Types of software programs owned at home by Hispanics, by heritage, 2002

Figure 26 Types of software programs owned at home by Hispanics, by age of householder, 2002

Figure 27 Types of software programs owned at home by Hispanics, by presence of children, 2002

Figure 28 Types of software programs owned at home by Hispanics, by household income, 2002



THE INTERNET



USE OF ONLINE SERVICES

Figure 29 Use of online services, by Hispanic origin, 2002

Figure 30 Use of online services by Hispanics, by nativity, 2002

Figure 31 Use of online services by Hispanics, by language spoken at home, 2002

Figure 32 Use of online services by Hispanics, by heritage, 2002

Figure 33 Use of online services by Hispanics, by age, 2002

Figure 34 Use of online services by Hispanics, by gender, 2002

Figure 35 Use of online services by Hispanics, by household income, 2002

LENGTH OF TIME SUBSCRIBING TO ONLINE SERVICE

Figure 36 Length of time subscribing to online service, by Hispanic origin, 2002

Graph 5 Length of time subscribing to online services, by Hispanic origin, 2002

Figure 37 Length of time subscribing to online service by Hispanics, by nativity, 2002

Figure 38 Length of time subscribing to online service by Hispanics, by language spoken at home, 2002

Figure 39 Length of time subscribing to online service by Hispanics, by heritage, 2002

Figure 40 Length of time subscribing to online service by Hispanics, by age, 2002

Figure 41 Length of time subscribing to online service by Hispanics, by gender, 2002

Figure 42 Length of time subscribing to online service by Hispanics, by household income, 2002

PURPOSE OF INTERNET USE

Figure 43 Purpose of Internet use, by Hispanic origin, 2002

Graph 6 Purpose of Internet use (selected categories), by Hispanic origin, 2002

Figure 44 Purpose of Internet use by Hispanics, by nativity, 2002

Figure 45 Purpose of Internet use by Hispanics, by language spoken at home, 2002

Figure 46 Purpose of Internet use by Hispanics, by heritage, 2002

Figure 47 Purpose of Internet use by Hispanics, by age, 2002

Figure 48 Purpose of Internet use by Hispanics, by gender, 2002

Figure 49 Purpose of Internet use by Hispanics, by household income, 2002





TELEPHONES



TELEPHONE EQUIPMENT

Figure 50 Types of telephone equipment owned, by Hispanic origin, 2002

Graph 7 Purpose of Internet use (selected categories), by Hispanic origin, 2002

Figure 51 Types of telephone equipment owned by Hispanics, by nativity, 2002

Figure 52 Types of telephone equipment owned by Hispanics, by language spoken at home, 2002

Figure 53 Types of telephone equipment owned by Hispanics, by heritage, 2002

Figure 54 Types of telephone equipment owned by Hispanics, by age of householder/respondent, 2002

Figure 55 Types of telephone equipment owned by Hispanics, by presence of children, 2002

Figure 56 Types of telephone equipment owned by Hispanics, by household income, 2002

TELEPHONE SERVICES

Figure 57 Use of custom telephone services, by Hispanic origin, 2002

Graph 8 Purpose of Internet use (selected categories), by Hispanic origin, 2002

Figure 58 Use of custom telephone services by Hispanics, by nativity, 2002

Figure 59 Use of custom telephone services by Hispanics, by language spoken at home, 2002

Figure 60 Use of custom telephone services by Hispanics, by heritage, 2002

Figure 61 Use of custom telephone services by Hispanics, by age of householder, 2002

Figure 62 Use of custom telephone services by Hispanics, by presence of children, 2002

Figure 63 Use of custom telephone services by Hispanics, by household income, 2002





APPENDIX: RESEARCH METHODOLOGY



CONSUMER RESEARCH

Sampling & Weighting

Presentation & Definition

Further Analysis

TRADE RESEARCH

Informal trade research

Formal trade research

DESK & INTERNET RESEARCH

SOURCES

DEFINITIONS

FORECASTS



APPENDIX: WHAT IS Mintel?



Mintel PUBLICATIONS

Mintel Services

Product retrieval

Retail audits

Tailored research

Global New Products Database

RESEARCH SUPPORT/CONSULTANCY/MIC

The Mintel Information Centre (MiC)

PR Research


Abstract

Hispanics are now the largest minority group in the U.S. Many businesses are discovering that this segment of the population is an important part of the customer base, and since it is growing at a rapid rate, it will be even more important in the future. But for many companies, the Hispanic population is not well understood, making it difficult to market to them.

Examining the use of computers, the Internet, and telephones by Hispanics, each section of this report compares Hispanics with the overall population. The most-relevant differences within the Hispanic population are examined, such as nativity, heritage, language spoken at home, age, gender, and household income. Also included is a summary of key demographic characteristics of U.S. Hispanics.

Computers, the Internet and telephones are to some varying degrees related elements of the evolving U.S. society, culture, and commerce. Having a telephone line is still the primary means of accessing the Internet (and generally the least expensive) and is also important in itself, not only as means of communicating with family and friends, but as part of employment and commerce. The role of the Internet and computers in U.S. society is still evolving, but it is increasingly clear that it is becoming central in many ways. To the degree that the Hispanic population still lags behind other segments of society in their use and ownership of these technologies, it is likely that they will have more difficulty taking advantage of their benefits and may not be able to fully engage in many activities, including some forms of commerce, or have access to important information.

The report is divided into three parts and includes the following:

  • Computers: ownership of a home computer and use at work; types of computer peripherals and accessories owned; average amount of time spent on the computer per week; types of software programs owned
  • The Internet: use of any online services; length of time subscribing to an online service; purposes of internet usage
  • Telephones: ownership of telephone equipment and subscription to telephone services (i.e., caller identification, call forwarding); ownership of cellular phones



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