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Direct Marketing In China - A Market Analysis

Published by: Access Asia

Published: Sep. 1, 2003 - 130 Pages


Table of Contents


1 Direct Marketing: Introduction

1.1 Definitions & Report Coverage

1.2 Executive Summary

1.3 Relevant Reports From Access Asia

2 Direct Marketing: Operating Environment

2.1 Overview

2.1.1 China’s New Consumers

Focus Box: 19 Things to Know About DM

2.2 Mail Order

2.2.1 Mail Order: Current Environment

2.2.2 Mail Order: Foreign Investment

2.2.3 Mail Order: Official Recognition

2.3 Mail Inserts

2.3.1 Mail Inserts: Print Publications Overview

2.3.2 Mail Inserts: Restructuring of Print Publications Sector

2.3.3 Mail Inserts: Subscription Services Via the Post Office

2.3.4 Mail Inserts: Current Environment

2.3.5 Mail Inserts: Inserts and Testing

2.4 Direct Mail

2.4.1 Direct Mail: Overview

Table 2.1 Direct Mailing Statistics in China, 2002

2.4.2 Direct Mail: China Post

Case Study: Selling Home Computers

2.4.3 Direct Mail: Postal Rates

2.4.4 Direct Mail: Postal (Zip) Codes

2.4.5 Direct Mail: Address Formats

2.4.6 Direct Mail: Window Envelopes

2.4.7 Direct Mail: Outer Envelopes and Colour Printing

2.4.8 Direct Mail: Business Reply (BR) Envelopes

Case Study: Launching a New Mobile Phone

2.5 Door-to-Door

2.5.1 Door-to-Door: Overview

Focus Box: Less Door-to-Door, More Retail

2.6 Telemarketing

2.6.1 Telemarketing: Overview

2.7 SMS

2.7.1 SMS: Current Environment

2.7.2 SMS: Marketing Opportunities

2.7.3 SMS: Working with Chinese Copy

2.7.4 SMS: Government Controls

2.7.5 SMS: Market Outlook

Case Study: Coke’s SMS Success

2.8 Direct Response Print Advertising

2.8.1 Direct Response Print Advertising: Print Sector Overview

2.8.2 Direct Response Print Advertising: Current Environment

2.8.3 Direct Response Print Advertising: Offline Versus Online

2.8.4 Direct Response Print Advertising: Lead Times and Standby Rates

2.8.5 Direct Response Print Advertising: Standby Advertising

2.8.6 Direct Response Print Advertising: Positioning

2.8.7 Direct Response Print Advertising: Split Run Testing and Inserts

Focus Box: Testing, Testing, One…Two…Free!

2.8.8 Direct Response Print Advertising: Quality

2.8.9 Direct Response Print Advertising: Creative Ads for the Consumer

Case Study: Dow Jones and the Chopsticks

Focus Box: Do You Copy?

2.9 Lists and List Brokers

2.9.1 Lists and List Brokers: Overview

2.9.2 Lists and List Brokers: Telephone Directories

2.9.3 Lists and List Brokers: China Post

2.9.4 Lists and List Brokers: Undeliverables

2.9.5 Lists and List Brokers: Limited Options

2.9.6 Lists and List Brokers: Build Your Own

2.10 Home Shopping

2.10.1 Home Shopping: Obstacles

2.10.2 Home Shopping: Foreign Investors

Case Study: TVSN’s First-Mover Advantage

2.11 Interactive & Pay TV

2.11.1 Interactive & Pay TV: Obstacles

2.11.2 Interactive & Pay TV: Foreign Investors

2.11.3 Interactive & Pay TV: Shanghai Cable Network

2.12 E-commerce

2.12.1 Overview

2.12.2 E-commerce: Payment Methods

Case Study: Traditional Payments Still the Best

2.12.3 E-commerce: China Post

2.12.4 E-commerce: Postal Saving and Remittance Bureau (PSRB)

2.12.5 E-commerce: Market Forecast

Table 2.2 Total B2C E-commerce Expenditure by Country, 1997-2004

2.13 Web Marketing

2.13.1 Web Marketing: Current Environment

Case Study: E-Marketing Beverages with Xianzai

2.13.2 Web Marketing: Relationship Marketing

Case Study: China Interactive Gets Personal

2.13.3 Web Marketing: Online Advertising

Table 2.3 Users’ Preferred Advert Formats, 2002

2.14 Cards, Clubs and Points

2.14.1 Cards, Clubs and Points: Card Issuers

2.14.2 Cards, Clubs and Points: Joining Clubs and Earning Points

2.14.3 Cards, Clubs and Points: Using the Data

2.14.4 Cards, Clubs and Points: An Undeveloped Market

Case Study: Which Card Buys Loyalty?

2.15 Radio

2.15.1 Radio: Overview

2.15.2 Radio: Traditional Government Medium

2.15.2 Radio: Benefits for Consumer-Goods Firms

2.15.3 Radio: Foreign Investment

2.16 Cinema

2.16.1 Cinema: Overview

2.16.2 Cinema: Foreign Investment

2.16.3 Cinema: On-Screen Advertising

2.17 Outdoor and Mobile/Transport

2.18.1 Outdoor and Mobile: Outdoor Overview

2.18.2 Outdoor and Mobile: Transport Overview

2.18 Field Marketing/Face-to-Face

2.19 International Direct Marketing

3 Direct Marketing: Infrastructure

3.1 Postal Services

3.1.1 Postal Services: China Post

Table 3.1 China’s Post Offices and Postal Services, 2002

3.1.2 Postal Services: China Post’s Facilities by Province

Table 3.2 Postal Services Facilities by Province, 2001

3.1.3 Postal Services: China Post’s Postal Volumes

Table 3.3 China Postal Service Volumes, 2002

3.1.4 Postal Services: Per Capita Use

Table 3.4 Postal Services: Business Volume by Province, 2001

3.1.5 Postal Services: Express Mail Delivery

Case Study: Fighting for Express Mail

3.2 Telecom Services

3.2.1 Telecom Services: Telephone Penetration

Table 3.5 Telecom Services in China, 1997-2002

3.2.2 Telecom Services: Telephone Lines Per Household

3.2.3 Telecom Services: Telecom Operators

Table 3.6 Mobile Telecom Services Data, 1999-2001

3.2.4 Telecom Services: Technology

3.2.5 Telecoms: Wireless Pagers

Table 3.7 Pager Services Data, 1999/2000

3.3 Internet Infrastructure

3.3.1 Internet Infrastructure: Overview

3.3.2 Internet Infrastructure: Users in China

Case Study: Driving Consumers to Product Trial

3.3.4 Internet Infrastructure: Personal Computers

Table 3.8 PC Ownership per Urban Household, 1995-2001

3.4 Television Infrastructure

3.4.1 TV Infrastructure: Overview

Table 3.9 China TV Statistics, 2002

3.4.2 TV Infrastructure: TV Penetration

Table 3.10 % Growth in Urban Household TV Ownership, 1997-2002

Table 3.11 Urban Household TV Ownership, 1997-2002

3.4.3 TV Infrastructure: Terrestrial Television

3.4.4 TV Infrastructure: Cable Television

3.4.5 TV Infrastructure: Satellite Television

4 Direct Marketing: SWOT Analysis

4.1 SWOT Analysis: Strengths

4.2 SWOT Analysis: Weaknesses

4.3 SWOT Analysis: Opportunities

4.4 SWOT Analysis: Threats

5 Direct Marketing: Regulatory Environment

5.1 Government Organisations

5.1.1 Ministry of Commerce (MOFCOM)

5.1.2 State Postal Bureau (China Post)

Table 5.1 China Post Structure

5.1.3 Ministry of Information Industry (MII)

5.1.4 State Administration of Radio, Film and Television (SARFT)

5.1.5 China Radio, Film & Television Group (CRFT)

5.1.6 China Advertising Association (CAA)

5.2 Regulatory Environment

5.2.1 Regulatory Environment: Overview

5.2.2 Regulatory Environment: Consumer Privacy Legislation

5.2.3 Postal Legislation

5.2.4 Advertising Legislation

Focus Box: Prescription Drug Laws

5.2.5 Regulatory Environment: Internet Legislation

5.2.6 Regulatory Environment: Direct Selling Legislation

5.2.7 SMS Legislation

6 Direct Marketing: Demographics

6.1 Regions of China

6.2 Demographics

6.2.1 Demographics: Total Population

Table 6.1 Total Population, 1996-2002

6.2.2 Demographics: Population by Location

Table 6.2 Population by Urban-Rural Divide, 1996-2002

6.2.3 Demographics: Population Breakdown by Location

Table 6.6 Population Breakdown by Urban-Rural Divide, 1996-2002

6.2.4 Demographics: Population by Province

Table 6.4 Population by Province, 1999-2002

6.2.5 Demographics: Population Density by Province

Table 6.5 Population Density by Province, 1999-2002

6.2.6 Demographics: Population Concentration

6.2.7 Demographics: Population by Gender

Table 6.6 Total Population Breakdown by Gender, 1996-2002

6.2.8 Demographics: Population by Age Group

Table 6.7 Population by Age Group, 1996-2002

Table 6.8 Population by Age Group (%), 1996-2002

6.3 Consumer Attitudes

6.3.1 Consumer Attitudes: Overview

6.3.2 Consumer Attitudes: Response to Political Change

6.3.3 Consumer Attitudes: Response to Economic Change

6.3.4 Consumer Attitudes: Changes in Lifestyle

6.4 Consumer Wealth

6.4.1 Consumer Wealth: GDP and Cost of Living

Table 6.9 GDP and Cost of Living Index, 1996-2002*

6.4.2 Consumer Wealth: Provincial Differences in GDP

Table 6.10 GDP Ranked by Province, 1996-2002*

6.4.3 Consumer Wealth: GDP Growth by Province

Table 6.11 GDP Growth Ranked by Province, 1996-2002*

6.4.4 Consumer Wealth: GDP Per Capita by Province

Table 6.12 Per Capita GDP Ranked by Province, 1999-2002

6.4.5 Consumer Wealth: Concentration of Wealth by Province

6.4.6 Consumer Wealth: The Major Cities

Table 6.13 Leading Cities: Key Economic Indicators, 2002

6.5 Households

6.5.1 Households: Overview of Household Conditions

6.5.2 Households: Total Households by Size

Table 6.14 Number of Households by Size, 1996-2002

6.5.3 Households: Total households by Urban/Rural Split

Table 6.15 Number and Size of Households by Location, 1996-2002

6.5.4 Households: Income Earners Per Household

Table 6.16 Average Number of Income Earners per Household, 1996-2002

6.6 Employment

6.6.1 Employment: Number of Workers by Sector

Table 6.17 National Employment by Sector, 1996-2002

6.6.2 Employment: Growth by Sector

Table 6.18 Growth in Employment by Sector, 1996-2002

6.6.3 Employment: Number of Workers by Gender

6.6.3 Employment: Number of Workers by Habitation

Table 6.19 National Workforce by Habitation, 1996-2002

6.6.4 Employment: Urban Unemployment

Table 6.20 Urban Unemployment Rates, 1996-2002

6.7 Consumer Income

6.7.1 Consumer Income: Average Incomes by Sector

Table 6.21 Average Incomes by Sector, 1996-2002

6.7.2 Consumer Income: Growth by Sector

Table 6.22 Growth in Average Incomes by Sector, 1996-2002

6.7.3 Consumer Income: Average Incomes by Region

Table 6.23 Average Incomes by Region, 1998-2002

6.8.4 Consumer Income: Growth by Region

Table 6.24 Growth in Average Incomes by Region, 1998-2002

6.8 Consumer Market

6.8.1 Consumer Market: Spending Trends

Table 6.25 Consumer Expenditure* by Broad Sector at Current Prices, 1996-2002

6.8.2 Consumer Market: Per Capita Consumer Expenditure

Table 6.26 Per Capita Consumer Expenditure* by Broad Sector at Current Prices, 1996-2002

6.8.3 Consumer Market: Retail Sales and Consumer Spending

Table 6.27 Retail Sales as a Proportion of Consumer Expenditure, 1996-2002

6.8.4 Consumer Market: Urban Income and Spending Compared

Table 6.28 Urban Average Annual Income/Expenditure, 1996-2002

Abstract

The report covers the DM industry in China as distinct from the advertising industry. The report includes coverage of the following aspects of DM: direct mail, mail order, permission or ‘response-driven’ marketing, POS marketing, web- or mobile phone-enabled marketing.

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