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Lessons from Online Health Marketing

Published by: Datamonitor

Published: Jul. 21, 2003 - 52 Pages


Table of Contents


CHAPTER 1 EXECUTIVE SUMMARY

Hot topic

The future decoded

Action points

CHAPTER 2 THE FUTURE DECODED

Introduction

Why learn from online health?

A receptive audience: the highly health-conscious

Key health-conscious consumer groups

Seniors

Seniors need information on health topics and healthy lifestyles

Women

Social needs: helping women care for others

Lifestyle needs: an opportunity for building relationships

Consumer packaged goods meeting health needs

Nutraceuticals

Foods and drinks with strong health associations

Low ‘n’ lite

Kids’ products

Personal care

Conclusions

CHAPTER 3 ACTION POINTS

Introduction

Target lifestyles

Provide general information

Case study: Teva and Copaxone

Key lessons from case study

Use PR to inform the public

CPG companies can become portals to wider health information

Use non-branded marketing for added authority

Case study: Novartis and Lamisil

Key lessons from case study

Build brand relationships online: make sales offline

Case study: Bristol-Myers Squibb and Vaniqa

Lessons from the case study

Precise customer targeting

CHAPTER 4 APPENDIX

Definitions

Research methodology

How to contact experts in your industry

LIST OF FIGURES

Figure 1: Health-consciousness and information-seeking activity, US

Europe 2002

Figure 2: Popularity of health information channels, US and Europe, 2002

Figure 3: Growth in Seniors population of western Europe by gender (per

of total population), 2000-2010

Figure 4: Health-consciousness among Seniors in Germany, the UK and the

Figure 5: Online, health-information seekers in Germany, UK and the US

Figure 6: Seniors are interested in accessing information on living a healthy

lifestyle

Figure 7: Female population growth over 60 will drive Internet uptake in Europe

Figure 8: Younger women are more likely to use online resources to look

health information

Figure 9: Women act as information portals for other family members

Figure 10: Women are more active than men in looking for non-personal health

information

Figure 11: Percentage of women who are looking for health information

personal issues

Figure 12: Key consumer groups for functional food and drinks

Figure 13: Viactiv Calcium Chews, packaging analysis

Figure 14: The Slimfast UK Web site, www.slimfast.co..uk

Figure 15: Prevalence of hypertension, 2000, core countries

Figure 16: EggsPlus packaging analysis

Figure 17: Re-vitalised Sainsbury’s “Be Good To Yourself” packaging

Figure 18: Nesquik’s www.verybestkids.com Web site

Figure 19: Dove product Web site (www.dove.com)

Figure 20: Teva’s non-branded Web site - www.mswatch.com

Figure 21: Novartis’ non-branded Web site, www.stepwise.co.uk

Figure 22: Bristol-Myers Squibb’s Web site to raise brand awareness of Vaniqa

Abstract

Introduction
The real expertise in marketing to the health-conscious consumer belongs to the pharmaceutical companies. By learning from the techniques they use CPG players can effectively target key health-conscious consumer groups.

Scope
Key data and detailed analysis of 8 leading country markets: France, Germany, Italy, The Netherlands, Spain, Sweden, the UK and the US

Examination of the opportunity for health-boosting products

Detailed analysis of the techniques used by pharmaceutical marketers to reach health-conscious consumers

Qualitative and quantitative studies of key health-conscious consumer groups and their attitudes to health products

Report Highlights
The number of women over 50 - the key health-conscious consumer group - will grow by 13% over the next 7 years. Women frequently search for health information for children and partners - they are the gateway to wider consumer groups

Most health-conscious consumers actively search for information on living a healthy lifestyle - in which diet plays a vital role. General information and low emphasis on the brand are the key to winning consumer trust.

Targeting lifestyle needs is the key to marketing health products. Focusing specifically on health benefits makes consumption of the product a necessary task, not a pleasure. Fitting the product into the consumer's lifestyle makes it far more attractive.

Reasons to Purchase
Identify the key consumer groups for all health-related issues

Learn from the experts in health marketing

Discover how to get consumers to trust you as a source of health information



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