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Selling to and Profiting From Abs

Published by: Mintel International Group Ltd.

Published: Jun. 1, 2003 - 140 Pages


Table of Contents


Executive Summary



ABs still growing



Finance worries ABs nearly as much as war or terrorism



Figure 1: The top five issues, men and women, by age, March 2003



The threat of terrorism abroad likely to affect the travel plans of older ABs



Standard of living gap closing between ABs and the rest



ABs aged 45-54 are least happy with living standards, retired men are happiest



Childcare costs may impact on living standards for AB full-time working mothers



Saving is important to younger ABs, credit to older ones



Older men know most about money



But they pay the price in higher anxiety



ABs are still investing, however



Interest rates worry women more than men



ABs who are 'spenders not savers' are just as numerous as in other groups



The cost of Higher Education looms as a threat to AB parents



Anxiety about property values highest among the under-35s, the 55-64s, and southern ABs



Making or changing their will is a current issue for one in four ABs



ABs and the work/life balance



Exercise gets the highest rating as a feelgood factor



Figure 2: The top three aids to feeling better about life, men and women, by age, March 2003



AB satisfaction with life is generally high - but less so among 45-54s



Introduction



Abbreviations



Demographic Background



The question of class



ABs in the population



Figure 3: UK population profile, by socio-economic group, 1999-2007



Figure 4: ABs as a proportion of the UK population, 1999-2007



Demographic characteristics of ABs



Figure 5: Comparison of demographic profiles - all adults and ABs, 2002



Figure 6: Demographic profiles of ABs aged 20+, 1999 and 2002



Figure 7: Demographic profiles of As and Bs aged 20+, 2002



Working patterns



Figure 8: Working patterns of ABs and all adults aged 20+, 2002



Figure 9: Household working patterns of ABs and all adults aged 20+, 2003



Household income



Figure 10: Household income of ABs and all adults aged 20+, 2003



Lifestage characteristics of ABs



Figure 11: Comparison of profiles, by lifestage classification - all adults and ABs, 2002



Figure 12: Number of children per family adult - ABs and all adults, 2002



Home ownership



Figure 13: Home ownership - ABs and all adults, 2002



ABs Today and Tomorrow



Figure 14: 'I like to enjoy life and don't worry too much about the future' - all adults versus ABs, by gender and age group, 2002



Figure 15: 'I like to enjoy life and don't worry too much about the future' - ABs, by gender and



working status, 2002



Figure 16: 'I like to enjoy life and don't worry too much about the future' - ABs, by gender and presence of children, 2002



Figure 17: Issues respondents are very worried about, ABs and all adults, March 2003



Figure 18: Issues respondents are worried about at all - ABs and all adults, March 2003



Figure 19: The most frequently mentioned issues that respondents are worried about, March 2003



Figure 20: Those very worried about any finance-related factor, and about any war/terrorism-related factor - ABs, by demographic sub-group, March 2003



Figure 21: Type of issue respondents are very worried about, by gender, March 2003



Figure 22: Those worried about the prospect of war - ABs, by demographic sub-group, March 2003



Figure 23: Those very worried about the prospect of war - ABs, by gender, age and family status, March 2003



Figure 24: Those worried about the threat of terrorism - ABs, by demographic sub-group, March



2003



Figure 25: Those very worried about the threat of terrorism - ABs, by gender, age and family status, March 2003



Figure 26: Those very worried about terrorism and war - ABs, by gender, March 2003



Figure 27: 'Carefree ABs', by demographic sub-group, March 2003



Figure 28: 'Carefree ABs' - ABs, by gender, age and family status, March 2003



Taking action



Figure 29: Changes made in the last six months or planned in the next six months - ABs, March



2003



Figure 30: Changes made in the last six months or planned in the next six months - ABs with



concerns about financial matters, March 2003



Figure 31: Changes made in the last six months or planned in the next six months - ABs with



concerns about war/terrorism, March 2003



The marketing perspective



ABs and their Money



Are they happy with their standard of living?



Figure 32: 'I am perfectly happy with my standard of living'- all versus ABs, by gender and age



group, 1997 and 2002



Figure 33: 'I am perfectly happy with my standard of living'- all versus ABs, by marital status, 2002



Figure 34: 'I am perfectly happy with my standard of living'' - ABs, by gender and working status,



2002



Figure 35: 'I am perfectly happy with my standard of living'- ABs, by gender and presence of



children, 2002



What is important to ABs?



Figure 36: Things which are particularly important to current lifestyle - ABs and all adults, October 2002



Figure 37: Things which are particularly important to current lifestyle - ABs, by gender, October



2002



Figure 38: Things which are particularly important to current lifestyle - ABs, by age group, October 2002



Figure 39: Most frequently mentioned things which are particularly important to current lifestyle,



ABs, by age group, October 2002



How much do they know about finance?



Figure 40: Those agreeing that 'I feel fairly knowledgeable in the financial field' - all adults versus



ABs, by gender and age group, 2002



Figure 41: Agreement that 'I feel fairly knowledgeable in the financial field' - ABs, by gender and working status, 2002



ABs and investments



Figure 42: Those agreeing that 'I look for profitable ways to invest my money'- all adults versus ABs, by gender and age group, 2002



Figure 43: 'I look for profitable ways to invest my money'- ABs, by gender and working status, 2002



Figure 44: 'I follow the Stock Exchange prices' - all adults versus ABs, by gender and age group,



2002



Figure 45 'I follow the Stock Exchange prices' - ABs, by gender and working status, 2002



Figure 46: Those who are worried about the performance of the stock market - ABs, by



demographic sub-group, March 2003



Figure 47: Those who are very worried about the performance of the stock market - ABs, by



gender, age and family status, March 2003



Figure 48: 'Owning stocks and shares is too risky an investment for me' - ABs, by gender and age group, 2002



Save, spend or borrow?



Figure 49: Those who are worried about low interest rates and their effect on savings - ABs, by demographic sub-group, March 2003



Figure 50: Those who are very worried about low interest rates and their effect on savings - ABs,



by gender, age and family status, March 2003



Figure 51: Savings-related action taken in the last six months or planned in the next six months -



ABs, by demographic sub-group, March 2003



Figure 52: Savings-related action taken in the last six months or planned in the next six months -



Bs, by gender, age and family status, March 2003



Figure 53 'I prefer enjoying my money (spending it) rather than saving it'- all adults versus ABs, by gender and age group, 2002



Figure 54: Those agreeing that 'I prefer enjoying my money (spending it) rather than saving it'-



ABs, by gender and working status, 2002



Figure 55: Saving versus borrowing - action taken in the last six months or planned in the next six months - ABs, by demographic sub-group, March 2003



Figure 56: Saving versus borrowing - actions taken in the last six months or planned in the next six months - ABs, by gender, age and family status, March 2003



Figure 57: Saving compared to borrowing - actions taken in the last six months or planned in the



next six months - ABs, by gender and age, March 2003



Paying off debt



Figure 58: Those who have paid off existing debts in the last six months or plan to do so in the next



six months - ABs, by demographic sub-group, March 2003



Figure 59: Those who have paid off existing debts in the last six months or plan to do so in the next



six months - ABs, by gender, age and family status, March 2003



ABs and taxation



Figure 60: Those who are worried about higher taxes/National Insurance - ABs, by demographic



sub-group, March 2003



Figure 61: Those who are very worried about higher taxes/National Insurance - ABs, by gender,



age and family status, March 2003



ABs and the cost of higher education



Figure 62: Those who are worried about the cost of Higher Education - ABs, by demographic sub-group, March 2003



Figure 63: Those who are very worried about the cost of Higher Education - ABs, by gender, age



and family status, March 2003



ABs and property



Figure 64: Those who are worried about the prospect of a fall in property values - ABs, by demographic sub-group, March 2003



Figure 65: Those who are very worried about the prospect of a fall in property values - ABs, by



gender, age and family status, March 2003



Figure 66: Property-related financial action taken in the last six months or planned in the next six months - ABs, by demographic sub-group, March 2003



Figure 67: Property-related financial action taken in the last six months or planned in the next six months - ABs, by gender, age and family status, March 2003



Figure 68: Financial matters, those who are very concerned, by age and gender, March 2003



Looking further ahead



Figure 69: Those who have made or changed their will during the last six months or plan to do so during the next six months - ABs, by demographic sub-group, March 2003



Figure 70: Those who have made or changed their will during the last six months or plan to do so during the next six months - ABs, by gender, age, and family status, March 2003



Does income have an effect on financial concerns and behaviour?



Figure 71: Financial concerns - ABs, by household income group, March 2003



Figure 72: Savings-related financial action taken in the last six months or planned in the next six months - ABs by household income group, March 2003



Figure 73: Other financial action taken in the last six months or planned in the next six months -



ABs, by household income group, March 2003



Figure 74: Property-related financial action taken in the last six months or planned in the next six months - ABs, by household income group, March 2003



The marketing perspective



ABs and the Work/Life Balance



The AB consumer and working life



Attitudes towards work



Figure 75: 'I look on the work I do as a career rather than just a job'- all working adults versus



working ABs, by gender, 2002



Figure 76: 'I want to get to the very top in my career'- all working adults versus working ABs, by gender, 2002



Figure 77: Those looking on work as a career rather than just a job and those who want to get to the very top - ABs and all working adults, by gender, 2002



Figure 78: Reasons for working - ABs, by gender and working status, October 2002



Figure 79: Attitudes towards work, success and home life - ABs, by gender and working status, October 2002



Figure 80: Preferred ways of achieving work/life balance - ABs, by gender and working status, October 2002



Figure 81: Those who have made employment-related changes during the last six months or plan



to do so during the next six months - ABs, by demographic sub-group, March 2003



Home life - what makes it easier?



Figure 82: Aspects of lifestyle which are considered particularly important - ABs and all adults,



October 2002



Figure 83: Factors considered particularly important for home location - ABs, by demographic sub-group, October 2002



Figure 84: Importance of factors for making life easier - ABs, by demographic sub-group, October 2002



Figure 85: Those agreeing that 'I spend a lot of food' - all adults versus ABs, by gender and age group, 2002



Figure 86: Agreement that 'I spend a lot on food' - ABs, by gender and presence of children, 2002



Figure 87: Those who have made home improvements during the last six months or plan to do so during the next six months - ABs, by demographic sub-group, March 2003



The marketing perspective



What Makes Life Better for ABs?



Figure 88: Things which make respondents feel better about life on a day-to-day basis - ABs and



all adults, March 2003



Figure 89: Differences between ABs and all respondents regarding the things that make them feel better about life, March 2003



Figure 90: 'Healthy' versus 'unhealthy' aids to feeling better about life - all adults and ABs, by demographic sub-group, March 2003



Figure 91: 'Healthy' versus 'unhealthy' aids to feeling better about life - all adults and ABs, by



gender, March 2003



Exercise and sport



Figure 92: Exercise and sport as aids to feeling better about life - ABs, by demographic sub-group, March 2003



Figure 93: Exercise and sport as aids to feeling better about life - ABs, by gender, age and family status, March 2003



Figure 94: Those agreeing that 'I do some form of sport or exercise at least once a week' - all adults versus ABs, by gender and age group, 1997 and 2002



Figure 95: Agreement that 'I do some form of sport or exercise at least once a week' - ABs, by



gender and working status, 2002



Vitamins and alternative treatments



Figure 96: Vitamins and alternative treatments as aids to feeling better about life - ABs, by demographic sub-group, March 2003



Figure 97: Vitamins and alternative treatments as aids to feeling better about life - ABs, by gender,



age and family status, March 2003



Drinking alcohol



Figure 98: Drinking alcohol (in or out of home) as an aid to feeling better about life - ABs, by demographic sub-group, March 2003



Figure 99: Drinking alcohol (in or out of home) as an aid to feeling better about life - ABs, by



gender, age and family status, March 2003



Sweets and chocolate



Figure 100: Those for whom eating sweets and chocolate is an aid to feeling better about life -



ABs, by demographic sub-group, March 2003



Figure 101: Those for whom eating sweets and chocolate is an aid to feeling better about life -



ABs, by gender, age and family status, March 2003



Eating out



Figure 102: Those for whom eating out is an aid to feeling better about life - ABs, by demographic



sub-group, March 2003



Figure 103: Those for whom eating out is an aid to feeling better about life - ABs, by gender, age



and family status, March 2003



Figure 104: 'I enjoy splashing out on a meal in a restaurant'- all adults versus ABs, by gender and



age group, 2002



Figure 105 'I enjoy splashing out on a meal in a restaurant' - ABs, by gender and working status,



2002



Figure 106: 'I enjoy splashing out on a meal in a restaurant' - ABs, by gender and presence of children, 2002



Figure 107: 'I often eat in good restaurants'- all adults versus ABs, by gender and age group, 2002



Figure 108: 'I often eat in good restaurants' - ABs, by gender and working status, 2002



Figure 109: 'I often eat in good restaurants'- ABs, by gender and presence of children, 2002



Buying clothes



Figure 110: Those for whom buying clothes is an aid to feeling better about life - ABs, by



demographic sub-group, March 2003



Figure 111: Those for whom buying clothes is an aid to feeling better about life - ABs, by gender,



age and family status, March 2003



Holidays and travel



Figure 112: Those for whom weekends away/short breaks are an aid to feeling better about life -



ABs, by demographic sub-group, March 2003



Figure 113: Those for whom weekends away/short breaks are an aid to feeling better about life -



ABs, by gender, age and family status, March 2003



Figure 114: Those agreeing that 'I enjoy planning holidays' - all adults versus ABs, by gender and



age group, 1997 and 2002



Figure 115: Travel-related actions taken in the last six months or planned in the next six months -



ABs, by demographic sub-group, March 2003



Figure 116: The top five aids to feeling better about life, men and women, by age, March 2003



The marketing perspective



What Does the Future Hold for ABs?



Figure 117: 'I am very happy with my life as it is' - all adults versus ABs, by gender and age group, 2002



Figure 118: 'I am very happy with my life as it is' - all adults versus ABs, by gender and age group,



by index, 2002



Figure 119: 'I am very happy with my life as it is' - ABs, by gender and working status, 2002



Figure 120: Agreement that 'I am very happy with my life as it is' - ABs, by gender and presence of children, 2002



Optimist or pessimist?



Figure 121: 'I am optimistic that I will be able to maintain or improve my current lifestyle over the



next three years' - ABs and all adults, March 2003



Figure 122 'I am optimistic that I will be able to maintain or improve my current lifestyle over the



next three years' - ABs, by demographic sub-group, March 2003



Figure 123: 'I am optimistic that I will be able to maintain or improve my current lifestyle over the



next three years' - ABs, by gender, age and family status, March 2003



Figure 124: 'I am optimistic that I will be able to maintain or improve my current lifestyle over the



next three years' ABs, by household income group, March 2003



Figure 125: Future concerns - ABs, October 2003



Figure 126: Future concerns - ABs, by gender, October 2003



Figure 127: Future concerns - ABs, by age group, October 2003



Figure 128: Future concerns - ABs, by region, October 2003



Figure 129: The top five future concerns - men and women, by age group, October 2003



Appendix: Research methodology



Index of reports





Abstract

The last Mintel report to focus on the spending habits and attitudes of consumers in the AB socio-economic group (professional/higher managerial occupations) in the UK was published in 2001. Since then, times have got harder for all consumers, with the effects of harsher economic conditions and insecurity caused by world events combining to create a considerably gloomier outlook.

Original research commissioned for this report in March 2003 explored the reactions of consumers in general, and ABs in particular, to the threats posed by war and terrorism, and to specific financial issues. It also looked at any actions they have taken recently, or plan in the near future, which may have been prompted by these events and issues, and also at the things which may help them to feel better about life on a day-to-day basis.

In order to focus particularly on AB householders, the research findings concentrate on those aged 20+. (Respondents are classified according to the occupation of the head of their household, and those under 20 who are classified as ABs are unlikely to be householders themselves.) Sample numbers were 3,707 adults aged 20+, including 828 in the AB group. The report also draws on other recent Mintel research, and findings from BMRB's TGI survey, both reanalysed to pinpoint the findings relating to ABs aged 20+, and to compare them with others in this age group.


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