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The US Online Holiday Shopping Report

Published by: eMarketer

Published: Nov. 1, 2002 - 108 Pages


Table of Contents


Methodology

The eMarketer Difference

The Benefits of eMarketer’s Aggregation Approach

“Benchmarking” and Projections

I Economic Outlook

A. State of the US Economy

GDP Growth

Manufacturing Activity

Corporate Profits

Personal Income

Employment

Consumer Confidence

Consumer Savings

B. State of US Retailing

Retail Sales

Personal Consumption

Back-to-School Sales

Holiday Season Sales

II Online Holiday Shopping

A. Online Retail Sales

E-Commerce as Percentage of Retail Sales

Distribution by Channel

B. Millions of Shoppers and Buyers Online

Average Spending Per Buyer

C. Online Travel Sales

D. Comparative eCommerce Estimates

E. Online Retail Categories

Online Gift Buying

Tracking Leading Internet Retailers

III Consumer Demographics

A. Size of the Market

B. Gender

C. Income

D. At Work Buying

IV Improving Customer Satisfaction

A. Convenience

Website Quality

B. Incentives

C. Seasonal Features

Index of Charts

Abstract

During the 2002 holiday season the internet sales channel will continue to grow, capturing new consumers and a larger slice of the total retail pie.

Attention Retailers, Marketers, Technology Vendors and Financial Analysts:

The US Online Holiday Shopping Report provides a comprehensive update of the leading trends in e-business and online retailing in the world's largest internet market, the United States, and also looks at the growing world market.

This report, the fourth edition of eMarketer's ongoing coverage of the holiday shopping season, analyzes the demographics, usage patterns and online shopping preferences of the internet user population and projects how online buying will affect the overall retail picture in the fourth quarter Ð and the year as a whole.

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