U.S. Consumer Local and Long Distance Service Markets

Published by: Frost & Sullivan

Published: Oct. 1, 2001

Table of Contents

1. Executive Summary

A. Market Overview

1. Introduction

2. Competitive Analysis

3. Technologies

B. Major Research Findings

1. Opportunities and Forecasts

2. Market Segment Analysis

3. Strategic Conclusions

2. Total Market

A. Overview

1. Introduction

2. Market Engineering Analysis

B. Forecasts and Trends

1. Revenue Forecasts

2. Demand Analysis

3. Pricing Trends

C. Frost & Sullivan Market Engineering Awards

1. Business Development Strategy

2. Product Differentiation Innovation

3. Strategic Alliance Leadership

4. Entrepreneurial Company

5. Customer Service Innovation

6. Product Differentiation Innovation

7. Product Line Strategy

8. Brand Awareness Development Strategy

9. Product Packaging

10. Product Service Innovation

3. Residential Long Distance Services Market

A. Total Residential Long Distance: Overview

1. Introduction

2. Market Drivers

3. Market Restraints

4. Challenges

5. Market Engineering Analysis

B. Total Residential Long Distance: Forecasts and Trends

1. Revenue Forecasts

2. Demand Analysis

3. Pricing Trends

C. PSTN Residential Long Distance: Overview

1. Introduction

D. PSTN Residential Long Distance: Forecasts and Trends

1. Revenue Forecasts

2. Demand Analysis

3. Market and Technology Trends

4. Pricing Trends

E. PSTN Residential Long Distance: Competitive Analysis

1. Competitive Structure

F. PSTN Residential Long Distance: Strategic Recommendations

1. Strategies Overview

G. VoIP Residential Long Distance: Overview

1. Introduction

H. VoIP Residential Long Distance: Forecasts and Trends

1. Revenue Forecasts

2. Market and Technology Trends

4. Residential Local Voice Services Market

A. Total Residential Local Voice: Overview

1. Introduction

2. Key Market Trends

3. Challenges

4. Market Engineering Analysis

B. Total Residential Local Voice: Forecasts and Trends

1. Revenue Forecasts

2. Demand Analysis

C. Residential Voice Access: Overview

1. Introduction

2. Market Drivers

3. Market Restraints

4. Challenges

D. Residential Voice Access: Forecasts and Trends

1. Revenue Forecasts

2. Demand Analysis

3. Pricing Trends

E. Residential Voice Access: Strategic Recommendations

1. Strategies Overview

F. Residential Enhanced Services: Overview

1. Introduction

2. Market Drivers

3. Market Restraints

4. Challenges

G. Residential Enhanced Services: Forecasts and Trends

1. Revenue Forecasts

2. Demand Analysis

3. Pricing Trends

H. Residential Enhanced Services: Strategic Recommendations

1. Strategies Overview

5. Profiles and Definitions

A. Terms and Definitions

1. List of Abbreviations

2. Glossary of Terms

List of Figures

Consumer Voice Market: Revenue Forecasts (U.S.), 1997-2007

Consumer Long Distance Market: Drivers Ranked in Order of Impact (U.S.), 2001-2007

Consumer Long Distance Market: Restraints Ranked in Order of Impact (U.S.), 2001-2007

Consumer Long Distance: Impact of Industry Challenges (U.S.), 2001-2007

Consumer Long Distance Market: Revenue Forecasts (U.S.), 1997-2007

Consumer Long Distance Market: Composition of Revenues (U.S.), 1997-2007

Consumer Long Distance Market: Demand Forecasts (U.S.), 1997-2007

Consumer Long Distance Market: Breakdown of Demand by Call Type--PSTN vs. VoIP (U.S.), 1997-2007

Consumer Long Distance Market: Relation of VoIP Minutes to Declining PPM (U.S.), 1997-2007

Consumer Long Distance Market: Breakdown of Call Type--PSTN vs. VoIP (U.S.), 1997-2007

Total Consumer Long Distance Market: Pricing Forecasts (U.S.), 1997-2007

PSTN Consumer Long Distance Market: Revenue Forecasts (U.S.), 1997-2007

PSTN Consumer Long Distance Market: Demand Forecasts (U.S.), 1997-2007

PSTN Consumer Long Distance Market: Impact of Key Market Trends (U.S.), 2001-2007

PSTN Consumer Long Distance Market: Pricing Forecasts (U.S.), 1997-2007

Consumer Long Distance Market: Market Share Analysis (U.S.), 2000-2001

VoIP Consumer Long Distance Market: Revenue Forecasts (U.S.), 1997-2007

Consumer Long Distance Market: Composition of Revenues (U.S.), 1997-2007

Consumer Local Telecommunication Market: Key Market Trends (U.S.), 2001-2007

Consumer Local Telecom Market: Impact of Top Industry Challenges (U.S.), 2001-2007

Local Consumer Market: Revenue Forecasts (U.S.), 1997-2007

Local Voice Services Market: Impact of Top Market Drivers (U.S), 2001-2007

Local Voice Services Market: Impact of Top Market Restraints (U.S.), 2001-2007

Local Voice Services Market: Impact of Top Industry Challenges (U.S.), 2001-2007

Local Voice Market: Revenue Forecasts (U.S.), 1997-2007

Local Voice Market: Demand Forecasts (U.S.), 1997-2007

Consumer Enhanced Services Market: Impact of Top Industry Drivers (U.S.), 2001-2007

Consumer Enhanced Services Market: Impact of Top Industry Restraints (U.S.), 2001-2007

Consumer Enhanced Services Market: Impact of Top Industry Challenges (U.S.), 2001-2007

Consumer Enhanced Voice Market: Revenue Forecasts (U.S.), 1997-2007

Consumer Enhanced Voice Market: Demand Forecasts (U.S.), 1997-2007

Abstract

Since the Telecommunications Act of 1996 lowered industry barriers, smaller carriers have increasingly usurped market share from traditional carriers. New technologies such as Voice-over IP (VoIP) and wireless services are allowing companies to gain market share by offering advanced products, reduced connection fees, and lower per-minute charges than public switched telephone networks (PSTNs).

This Frost & Sullivan research analyzes the U.S. markets for residential local and long distance voice services. It includes expert assessments of PSTN and VoIP segments. By tracking emerging technology trends, highlighting competitive challenges, and presenting accurate revenue forecasts, this study gives its users an essential tool for succeeding in the industry.

Bundling Local, Long Distance, and Enhanced Services Could Win More Customers

"Bundling long distance with local access service will give a carrier significant advantages over many of its competitors," says the study's analyst. Acting as both an interexchange carrier and competitive local exchange carrier can reduce access charges for line usage and ultimately increase profit margins on each call.

Meanwhile, at least one leading participant is seeking to package unlimited Internet access with long distance services to expand its customer base. As the author writes, "Carriers that offer long distance service without other products will be at a severe disadvantage when luring subscribers from existing carriers." This study surveys the competitive landscape and highlights winning strategies, helping you develop an effective business plan.

Major Participants Move Toward Mergers and Acquisitions

"Mergers and acquisitions will continue to define the PSTN market in the future," says the analyst. Smaller firms that can no longer handle the price constraints will be bought by larger companies that have the necessary resources to properly serve new customers. Other firms will turn to mergers to diversify product offerings and strengthen competitive advantages. Companies with low network capabilities will try to merge with carriers that have a strong infrastructure. "Consolidation will be a viable method of survival for PSTN carriers throughout the forecast period," says the analyst. This study tracks key competitive trends, allowing your company a privileged view of the industry's future.

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