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Direct-to-Consumer Marketing 2001: Converting Patient Awareness into Drug Prescriptions in the US and Europe

Published by: Datamonitor

Published: May. 23, 2001 - 171 Pages


Table of Contents


Direct-to-Consumer Marketing 2001: Converting Patient Awareness into Drug Prescriptions in the US and Europe


EXECUTIVE SUMMARY

A brief report outline

Four key things you need to know about DTC marketing

The average 1.1% of targeted patients receiving a DTC advertised drug can be increased to 6% by better targeting of relevant patient populations

Pharmaceutical companies are not exploiting the potential of Internet DTC marketing, which should be used to build long term relationships with patients, rather than to promote brands

DTC will not be legalized in Europe for at least five years, but pharmaceutical companies should launch disease awareness campaigns and intensify their PR activities to prepare for the future legalization of DTC marketing

DTC spend will reach $7.2bn globally in 2007, becoming a key tool in the pharmaceutical marketing mix

TABLE OF CONTENTS

LIST OF TABLES

OPTIMIZING ROI ON DTC

Introduction

Overall DTC spend

Spending patterns in DTC

Proportion of marketing budget allocated to DTC

Average DTC investment per drug

Targeted diseases

Spending per medium

The DTC action chain: how DTC translates into revenues

How to maximize the proportion of patients who see and remember an advert

Introduction

Improving the patient targeting process

Choosing the right media mix

Recommendations for optimizing the ROI on patient targeting in DTC

Consumer knowledge

Refinement of educational content

How to maximize the proportion of patients seeing their doctor for treatment

Introduction

Recommendations for increasing the proportion of patients seeing their doctor

for treatment

How to maximize the proportion of patients asking their doctor to be prescribed

a specific drug

Introduction

Recommendations for increasing the proportion of patients asking their doctor

for a specific drug

How to maximize the proportion of patients receiving a prescription for the

advertised drug

Introduction

Recommendations for increasing the proportion of patients receiving a

prescription for advertised drug

How to increase the proportion of people compliant with their treatment

Introduction

Recommendations for increasing compliance through DTC

Summary conclusions: Datamonitor's best practice for optimizing ROI on DTC

Overview

Proportion of patients who see and remember the advert

Proportion of patients going to see their doctor for treatment

Proportion of patients seeing their doctor for a specific drug

Proportion of patients receiving a prescription for the advertised drug

Proportion of patients compliant with their treatment

CAPITALIZING ON THE INTERNET FOR DTC MARKETING

Introduction

Drivers and resistors of the Internet

Drivers

Resistors

The future of electronic DTC

DTC advertising options on the Internet

Introduction

Company website

Product based website

Company disease website

Sponsoring of healthcare and disease organization websites

Summary conclusion for advertising options on the Internet

How to create long term patient-pharmaceutical relationships

Introduction: what can be gained from patient-pharmaceutical relationships?

Designing the ideal service

What services can you offer?

How do you assess the impact of a website?

Case study: AstraZeneca's Prilosec website

Case study: Pfizer for Living website

Case study: Novartis' Habitrol website

Benchmarking Internet services against effectiveness in achieving DTC goals

Integration of different tools and media

Conclusions: Datamonitor's recommendations for an ideal Internet DTC service

PREPARING FOR DTC IN EUROPE

Introduction

When will DTC be legalized?

Drivers of DTC in Europe

Resistors of DTC in Europe

Balancing the drivers and resistors: when will DTC be legalized in Europe?

How can companies use DTC-like marketing in Europe?

Introduction

Option 1: Disease awareness campaigns

Option 2: Public relations

Conclusions

How can lessons from the US be integrated into European DTC strategies?

Patient groups as important links to patient communities

Which media to choose

Which countries to focus on

How much should be spent and how?

Consequences for ROI

THE FUTURE DECODED

Introduction

Global DTC spend breakdown by media type

Scenario 1: Status quo in Europe and slowing growth in the US

Overall DTC spend

Marketing budget breakdown

Scenario 2: Continued growth of DTC in the US and status quo in Europe

Overall DTC spend

Marketing budget breakdown

Scenario 3: Continued growth of DTC in the US and rise in disease awareness

campaigns in Europe

Overall DTC spend

Marketing budget breakdown

Scenario 4: Continued growth of DTC in the US and strong uptake of DTC in Europe

Overall DTC spend

Marketing budget breakdown

Datamonitor's evaluation and recommendation of the most likely scenario

APPENDIX

Overview of regulations affecting DTC marketing in the US

1938-62

1962-August 1997

August 1997-June 1999

Review of television advertising in June 1999

Overview of regulations affecting DTC marketing in Europe

References

(c) Datamonitor 2000. All Rights Reserved.

Abstract

DTC Marketing 2001 is an in-depth analysis of current practice in DTC marketing, offering best practice recommendations to maximize pharmaceutical companies' ROI. The report also assesses the potential of the Internet in DTC marketing, together with its future impact. Finally, the report critically examines the strategies that pharmaceutical companies should employ to prepare for the likely legalization of DTC in Europe.

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