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Best Practice B2B eCommerce in Food and Drink

Published by: Business Insights

Published: Sep. 1, 2001 - 167 Pages


Table of Contents


Executive Summary

Overview of the food and drink eCommerce market

Supply chain management

The marketing mix

Technology

Industry opinion survey

Chapter 1 Overview of the Food and Drink eCommerce Market

Summary

Introduction

Why this report was written

What can eCommerce do?

Howit allgot started

What is the market worth?

Where is it going?

Further confirmation

The global context

Chapter 2 Supply Chain Management

Summary

Introduction

Structure of the supply chain

Potential benefits of eCommerce

The strongest and weakest links

Points of resistance

Trust and confidentiality

The carrot or the stick?

Ownership

The human element

eProcurement

Logistics and fulfillment

Case Study: Ginsters

Information exchange and management

Supplier relationship management

Intranets and extranets

Trading platforms

Winners and losers

Theory and practice

Trading exchanges 2001

How they work

What they do

Auctions

Reverse auctions

Adding value

Quality and security

What they cost

Competition versus collaboration

Public versus private trading exchanges

The current players

Agribuys

CIES

Case Study: Agribuys

Cpgmarket

Case Study: efoodmanager

Global Food Exchange

GlobalNetXchange

Case Study: GlobalNetXchange (GNX)

Transora

CASE STUDY: Transora

CASE STUDY: WorldWide Retail Exchange (WWRE)

What happens next

Chapter 3 The Marketing Mix

Summary

Introduction

Collaboration

Case Study: H J Heinz

Customer relationship management

Supplier and customer relationships

SWOT analysis

Strengths

Weaknesses

Opportunities

Threats

Farming online

Case Study: Livestock Sales Online

Case Study: Produce online

Expanding target markets

Case Study: Norwich Food Co

B2B2C

Taking the global approach

Case Study: Gourmet Supermarket

Case Study: Expatshopping.Com

Case Study: French Snapshot

Case Study: Italian Snapshot

Chapter 4 Technology

Summary

Introduction

Risk analysis

How much will it really cost?

Competition versus collaboration

Synchronization

Outsourcing

Blue Software Inc

BroadVision

Commerce One

foodconnex worldwide

Integrated Distribution Systems L.L.C. (IDS)

Ifoodnet.com

Novopoint

PerformanceRetail

Ramesys Group

Collaboration in the marketplace

Top of the pops

Case Study: Sainsbury's

Case Study: Tesco

Chapter 5 Industry Opinion Survey

Summary

Introduction

Respondent breakdown

Food manufacturers & processors

Drinks manufacturers

Ingredients and commodities suppliers

Retailers and distributors

Survey results

Procurement

How important a role does eCommerce play in identifying new buyers/suppliers?

How important a role does eCommerce play in improving relationships with buyers/suppliers?

How important a role does eCommerce play in achieving cost savings?

How important a role does eCommerce play in facilitating Just-in-Time ordering and supply?

How important a role does eCommerce play in using web-based trading platforms?

How important a role does eCommerce play in implementing a private trading platform?

Promotions

How important a role does eCommerce play in providing product information?

How important a role does eCommerce play in attracting new audiences?

How important a role does eCommerce play in selling stock at short notice?

Communication

How important a role does eCommerce play in cooperating with other companies in the sector?

How important a role does eCommerce play in access to information for smaller suppliers/customers?

How important a role does eCommerce play in controlling your ordering/dispatching facilities?

Appendix

B2B Stop Press

Glossary

List of Figures

Figure 1.1: Regional B2B revenue (US$bn), 2000- 2005

Figure 1.2: Regional B2B revenue market share (%), 2000 - 2005

Figure 1.3: Worldwide Internet access forecast, 2000-2005

Figure 2.4: B2B eCommerce revenue projections

Figure 2.5: The B2B supply chain

Figure 3.6: SWOT analysis

Figure 4.7: Main short and medium term eCommerce issues for the food and drink industry

Figure 5.8: Reuters Business Insight Global eCommerce Survey Respondents

Figure 5.9: Overall response to the role of eCommerce in respondents' business (now)

Figure 5.10: Overall response to the role of eCommerce in respondents' business (in 5 years)

List of Tables

Table 1.1: Regional B2B revenue (US$bn), 2000- 2005

Table 1.2: Regional B2B revenue market share (%), 2000 - 2005

Table 1.3: Worldwide Internet access forecast, 2000-2005

Table 2.4: B2B eCommerce revenue projections

Table 2.5: How Exchange Services work

Table 2.6: How Exchange Services earn

Table 5.7: How important a role does eCommerce play in identifying new buyers/suppliers? (Food manufacturers & processors)

Table 5.8: How important a role does eCommerce play in identifying new buyers/suppliers? (Drinks manufacturers)

Table 5.9: How important a role does eCommerce play in identifying new buyers/suppliers? (Ingredients & commodities suppliers)

Table 5.10: How important a role does eCommerce play in identifying new buyers/suppliers? (Retailers & distributors)

Table 5.11: How important a role does eCommerce play in improving relationships with buyers/suppliers? (Food manufacturers & processors)

Table 5.12: How important a role does eCommerce play in improving relationships with buyers/suppliers? (Drinks manufacturers)

Table 5.13: How important a role does eCommerce play in improving relationships with buyers/suppliers? (Ingredients & commodities suppliers)

Table 5.14: How important a role does eCommerce play in improving relationships with buyers/suppliers? (Retailers & distributors)

Table 5.15: How important a role does eCommerce play in achieving cost savings? (Food manufacturers & processors)

Table 5.16: How important a role does eCommerce play in achieving cost savings? (Drinks manufacturers)

Table 5.17: How important a role does eCommerce play in achieving cost savings? (Ingredients & commodities suppliers)

Table 5.18: How important a role does eCommerce play in achieving cost savings? (Retailers & distributors)

Table 5.19: How important a role does eCommerce play in facilitating Just-in-Time ordering and supply? (Food manufacturers & processors)

Table 5.20: How important a role does eCommerce play in facilitating Just-in-Time ordering and supply? (Drinks manufacturers)

Table 5.21: How important a role does eCommerce play in facilitating Just-in-Time ordering and supply? (Ingredients & commodities suppliers)

Table 5.22: How important a role does eCommerce play in facilitating Just-in-Time ordering and supply? (Retailers & distributors)

Table 5.23: How important a role does eCommerce play in using web-based trading platforms? (Food manufacturers & processors)

Table 5.24: How important a role does eCommerce play in using web-based trading platforms? (Drinks manufacturers)

Table 5.25: How important a role does eCommerce play in using web-based trading platforms? (Ingredients & commodities suppliers)

Table 5.26: How important a role does eCommerce play in using web-based trading platforms? (Retailers & distributors)

Table 5.27: How important a role does eCommerce play in implementing a private trading platform? (Food manufacturers & processors)

Table 5.28: How important a role does eCommerce play in implementing a private trading platform? (Drinks manufacturers)

Table 5.29: How important a role does eCommerce play in implementing a private trading platform? (Ingredients & commodities suppliers)

Table 5.30: How important a role does eCommerce play in implementing a private trading platform? (Retailers & distributors)

Table 5.31: How important a role does eCommerce play in providing product information? (Food manufacturers & processors)

Table 5.32: How important a role does eCommerce play in providing product information? (Drinks manufacturers)

Table 5.33: How important a role does eCommerce play in providing product information? (Ingredients & commodities suppliers)

Table 5.34: How important a role does eCommerce play in providing product information? (Retailers & distributors)

Table 5.35: How important a role does eCommerce play in attracting new audiences? (Food manufacturers & processors)

Table 5.36: How important a role does eCommerce play in attracting new audiences? (Drinks manufacturers)

Table 5.37: How important a role does eCommerce play in attracting new audiences? (Ingredients & commodities suppliers)

Table 5.38: How important a role does eCommerce play in attracting new audiences? (Retailers & distributors)

Table 5.39: How important a role does eCommerce play in selling stock at short notice? (Food manufacturers & processors)

Table 5.40: How important a role does eCommerce play in selling stock at short notice? (Drinks manufacturers)

Table 5.41: How important a role does eCommerce play in selling stock at short notice? (Ingredients & commodities suppliers)

Table 5.42: How important a role does eCommerce play in selling stock at short notice? (Retailers & distributors)

Table 5.43: How important a role does eCommerce play in cooperating with other companies in the sector? (Food manufacturers & processors)

Table 5.44: How important a role does eCommerce play in cooperating with other companies in the sector? (Drinks manufacturers)

Table 5.45: How important a role does eCommerce play in cooperating with other companies in the sector? (Ingredients & commodities suppliers)

Table 5.46: How important a role does eCommerce play in cooperating with other companies in the sector? (Retailers & distributors)

Table 5.47: How important a role does eCommerce play in access to information for smaller suppliers/customers? (Food manufacturers & processors)

Table 5.48: How important a role does eCommerce play in access to information for smaller suppliers/customers? (Drinks manufacturers)

Table 5.49: How important a role does eCommerce play in access to information for smaller suppliers/customers? (Ingredients & commodities suppliers)

Table 5.50: How important a role does eCommerce play in access to information for smaller suppliers/customers? (Retailers & distributors)

Table 5.51: How important a role does eCommerce play in controlling your ordering/dispatching facilities? (Food manufacturers & processors)

Table 5.52: How important a role does eCommerce play in controlling your ordering/dispatching facilities? (Drinks manufacturers)

Table 5.53: How important a role does eCommerce play in controlling your ordering/dispatching facilities? (Ingredients & commodities suppliers)

Table 5.54: How important a role does eCommerce play in controlling your ordering/dispatching facilities? (Retailers & distributors)

Abstract

In order to maintain competitive advantage food & drink companies must keep pace with eCommerce developments, apply new technologies and devise effective online B2B strategies. Best Practice B2B eCommerce in Food & Drink, a report by Business Insights examines the range of eCommerce solutions being undertaken by key players. It assesses the opportunities and implications of competing in a global market place via the Internet. The report provides an insight into the food and drink eCommerce market, supply chain management, marketing mix and technological developments. Case studies support the growth opportunities and strategies identified for eCommerce in Europe, Great Britain and North America.

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