Business Travel's Big Bang - Online Booking Solutions Ring in a New Order

Published by: Jupiter Research Corporation

Published: Jan. 11, 2001 - 39 Pages

Table of Contents

Table of Figures

Managed Travelers Make Out-of-Policy, Rogue Purchases

Cost Incentives for Direct Supplier Connections

Multiple Solutions with Varied Distribution Strategies

Solutions Offered by Top 50 US Agencies

Solution Adoption Among Largest Corporate Accounts

Online Solutions Target Largest and Smallest Companies

Drivers and Inhibitors of Corporate Booking Solutions

Managed Business Travel Projections and Penetration, 2000-2005

Travel Booking Is One Piece of Total Solution Required

Traditional Agency Roles Displaced by Technology

GDSs: Here Today, Gone Tomorrow?

Pursuit of Unmanaged Business Travelers

Mid-Market Opportunity

Desired Result Is Usage, Not Just Deployment

Features Desired in Web-based Solutions

Jupiter Forecast Approach

Abstract

The Internet is continuing to affect all areas of business travel; by 2005, corporate travel solutions will drive $33 billion in online bookings. While the players in the value chain once maintained discrete roles and responsibilities, Internet solutions are providing the opportunity to squeeze costs and players out of the system— benefiting some economically and forcing others to find new roles.

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