Plantronics' Smarter Working UC Toolkit Provides Help for IT and End Users

Published by: IDC

Published: Apr. 18, 2012 - 7 Pages

Table of Contents

Table of Contents

IDC Opinion

In This Insight

Situation Overview

Customer Interviews

Best Practices/Recommendations

Future Outlook

Figure: Plantronics' Smarter Working UC Toolkit for iPad Application

Abstract

This IDC Insight discusses Plantronics' Smarter Working UC Toolkit, which is a great source of tools and resources needed for organizations to boost end-user productivity. Along with Plantronics' entry into the unified communications (UC) and collaboration market, the company emphasized its strategy around voice as a critical component for enabling better and higher levels of communication and collaboration in areas such as telephony, contact center, audio conferencing, Web conferencing, and videoconferencing.

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