Investment Decisions in Communications and Collaboration Products and Services

Published by: Frost & Sullivan

Published: Feb. 20, 2012 - 108 Pages

Table of Contents

1 UNIFIED COMMUNICATIONS AND COLLABORATION: CURRENT CHARACTERISTICS AND FUTURE OPPORTUNITIES

Current and Future Investment Decisions in the Unified Communications and Collaboration Products and Services Market

1. North American Decisions Makers' Voice: Unified Comunnications and Collaboration Products and Services in 2011

Abstract

The study investigates investment decisions in unified communications and collaboration (UCC) products and services among North American decision makers in 2011. The study shows that the awareness of UCC tools is generally high. At the same time, utilization rates lag behind awareness rates, which indicates the potential for market growth. Microsoft, Google, Skype, and AT&T have the greatest mindshare as UCC tool providers and are reported to be primary providers by over 50 percent of respondents. Overall, Frost & Sullivan expects businesses to deploy a growing number of UCC tools for greater cost efficiencies and productivity benefits. At the same time, rates of UCC tool use are expected to remain stable or increase.

Get full details about this report >>

About MarketResearch.com
MarketResearch.com is an online aggregator selling over 400,000 market research reports, company profiles and country profiles from over 720 research firms. Our reports will provide you with the critical business and competitive intelligence you need for strategic planning and marketing research. Coverage includes the US, UK, Europe, Asia and global markets.