Video Conferencing

Published by: Global Industry Analysts

Published: Oct. 1, 2011 - 836 Pages


Table of Contents

1. INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS

Study Reliability and Reporting Limitations

Disclaimers

Data Interpretation & Reporting Level

Quantitative Techniques & Analytics

Product Definitions and Scope of Study

Video Conferencing - The Concept

Video Conferencing Systems

IP Systems

ISDN Systems

2. MARKET OVERVIEW

Overview

Changing Dynamics of Video Conferencing Market

ISDN and IP based Video Conferencing

Internet’s Success Makes IP the Dominant Technology

Video Conferencing on IP Networks

IP Video Conferencing Offers High Reliability

Obstacles in the Transition to IP Video Conferencing

High Definition Technology Drives the Market for Video Conferencing

Video Conferencing - A Bird’s Eye View

Revolution in the Video Conferencing Market

Evolution from Room-Based to Desktop Systems

Video Conferencing-A Boon to the Enterprise

Rationale for Video Conferencing

Market Scenario

Recession Impact In Retrospect

Strategies for Survival

The World Beyond Recession

3. MARKET ISSUES AND TRENDS

SMB Sector Intensifies Adoption Curve

Rising Focus On Unified Communications

Rising Trend to Recruit Top Talent Via Video Conferencing

Telepresence & Interoperability Are Key for Future Success

Table 1: Global Video Conferencing Market:Percentage Share Breakdown of Revenues bySystem Type As of September 2011 (includescorresponding Graph/Chart)

Table 2: Global Video Conferencing Market:Percentage Share Breakdown of Unit Sales bySystem Type As of September 2011 (includescorresponding Graph/Chart)

Will Skype’s Business Video Conferencing Solutions March Ahead of Apple?

Green IT Initiative Propels Growth of Videoconferencing

Rising Global IP Telephony Driven by Video Conferencing

Mobile Video Conferencing, Virtual Desktop Infrastructure - Key Areas to Watch

War and Video Conferencing - A Close Link

Prices Likely to Decline

IP Video Conferencing Growing Fast

Video Conferencing - The March Towards Home

Set-top Boxes Promote Growth

Bandwidth Availability: An Impediment to Videoconferencing Adoption

Competition

Will Tandberg Acquisition Put Polycom At a Strategic Disadvantage?

Table 3: Global Videoconferencing InfrastructureMarket (2010): Percentage Market ShareBreakdown of Revenues of Leading Players(includes corresponding Graph/Chart)

Table 4: Global Videoconferencing Endpoint Market(2010): Percentage Market Share Breakdown byType (includes corresponding Graph/Chart)

Table 5: Global Room Based Video Conferencing Systems Market (2010): Percentage Share Breakdown ofInstalled Base for Key Vendors In the year 2010,Cisco successfully closed the Tandberg acquisitionDeal (includes corresponding Graph/Chart)

Table 6: Global Room Based Video ConferencingSystems Market (2010): Percentage Market ShareBreakdown of Unit Shipments of Key Vendors(includes corresponding Graph/Chart)

Table 7: World Videoconferencing Market (2010):Percentage Market Share Breakdown of Revenuesof Leading Players (includes corresponding Graph/Chart)

4. PRODUCT OVERVIEW

Video Conferencing - The Concept

Technology Involved

ITU H-320 Systems

ITU H-323 Systems

IETF Protocol-Based Systems

Proprietary Systems

Room-Based Video Conferencing ISDN

Desktop Video Conferencing

Features and Benefits of Video Conferencing

Time Saving

Increased Participation

Reduced Costs

Increased Frequency of Communication

Visual Advantages

Other Applications

Demerits of the System

Key Configurations of Video Conferencing Systems

PC-Based

Hardware-Assisted PC Clients

Software-Only Units

Integrated USB Units

Standalone Systems

Standalone Vs PC-Based Systems

Standalones - The Group and Individual System Classification

Group Systems

Rollabout Systems

Workgroup Systems

Desktop Systems/Individual Systems

The High-End and Low-End Classification

The ISDN and IP Classification of Systems

Infrastructure - An Overview

Gateways

Multipoint Control Units

Gatekeeper

Firewalls/NATs

Key Equipment Used

Conference Bridges

Cameras

Codecs and Codec Boards

Desktop Computers

Microphones

Monitors

Rollabouts

Phone links

Software

Peripherals

Others

Internal Compression Cards

External Compression Cards

Network Techniques for Video Conferencing

ISDN Networks

Drawbacks

A Slow Network

Skepticism Regarding Reliability

Cost Concerns

Additional Staff to Manage the Network

Dedicated, Separate Network Required

Internet Protocol Network

Benefits

Financial Benefits

Decreased Usage Fees

Decreased Buy-In Price

User Advantages

Better Reliability

Improved Quality

More Convenient Networks

Enhanced Efficiencies through Network Convergence

Dynamic Bandwidth Allocation

Management Benefits

Centralized Management

Better Call Permissioning and Network Administration

Availability of Usage Information / Automated Billing

Scalability/Reach Benefits

Better Reach to SoHo/Telecommuter/Consumer Markets

Improved Scalability

Barriers to IP Deployment

Quality of Service

Reliability

Migration Operation/Investment Protection/Costs

Other Networks

ATM and Broadband Video

POTS Video Conferencing

Addressing Security Issues in Video Conferencing

Collaborative Technologies

Audio Conferencing

Video Conferencing

Data Conferencing

New Technologies

Teleimmersion

USB Connectivity

Mobile Video Conferencing

Switched Digital Video

5. MAJOR END USES

Telemedicine

Law

Sales and Marketing

Recruitment

Product Development

Education

Military

6. INDUSTRY ORGANIZATIONS

International Telecommunications Union

International Multimedia Teleconferencing Consortium

International Teleconferencing Association

International Communication Association

7. PRODUCT/SERVICE INTRODUCTIONS

Voiceserve Unveils Updated Version of Vippie Mobile Dialer

Panasonic Systems Networks Rolls-Out Immersive 3D Capacity in HD Visual Communications System

Nefsis® Unveils Novel Document and Live Data Sharing Technology

BroadSoft Introduces BroadCloud Video

Vidyo Introduces IBM® Lotus Sametime® Plug-In

Ittiam Systems Unveils HD Video Conferencing System

Vidyo to Launch VidyoMobile for Video Conferencing

Nefsis Introduces New FIPS Edition

AVerMedia Information Launches H110 and H

Video Conferencing Solutions

CSC to Launch TelePresence as Service for Video Conferencing

Radvision to Launch Enterprise Application Scopia Mobile V3 for Smartphones

NEC Unified Solutions Introduces Desktop Video Conferencing

8x8 to Launch New Cloud-Based Video Conferencing Services for SMBs

Aastra Unveils BluStar 8000i Video Conferencing Solution

PCCW Global and Kenya Data Networks Demonstrate HD Video Conferencing

BT Launches Innovative BT Engage Meeting Mobile

Visual Crambo Launches Skopje Lync Video Gateway

Black Diamond Video Unveils Sapphire QHD


IVCi Unveils New App for iPad

SimpleSignal and Vidtel Launch Hosted Multi-Point Video Conferencing for SMBs

AIVtech Launches Interactive Intelligent Panel

LifeSize Launches 16 Port LifeSizeBridge


DeepBlue, OoVoo Partner to Provide Video Conferencing Service

Cisco Unveils New UMI Video Conferencing

VIVA Launches Customized Video Conferencing Products

HP, Vidyo Partner on HD Desktop Video Conferencing

Zamtel Unveils Video Conferencing Solutions

Tw Telecom, Cisco, BT Partner to Provide a New Video Conferencing Platform

DoXom to Commence Video Conferencing Services

Optus Introduces Video Conferencing Service

RADVISION® Introduces SCOPIA Control for SCOPIA XT1000 HD Video Conferencing Room System

Videonations Launches Videxia Desktop

Sony Electronics Launches Sony PCS-XG

Video Conferencing System

Ceelab Launches Arrow1000 Video Conferencing System

Vidyo Launches VidyoOne HD Video Conferencing Systems

Sony Electronics Launches PCS-XL55 Videoconference System

Citrix Online Launches HDFaces Video Conferencing Technology

OKI Electric Industry Introduces Visual Nexus Version 4.2 Video Conferencing System

WorldGate Launches 3-Way Video Conferencing

ZTE Launches ZXV10 T


LG Electronics and LifeSize Communications Collaborate to Launch Integrated Communications Solution

RADVISION Launches SCOPIA XT1000 SMB

Vidyo Launches 1440P Video Conferencing Solution

VoIP Rolls-Out Polycom HDX 6004 and HDX

Video Conferencing Solution

Mirial Rolls-Out ClearSea

StatVideo Releases EchoBox

Indigo Tajikistan Starts Videoconferencing Service

Questmark to Market Easymeeting

NTT to Release Multipoint Video Conferencing Service

Cisco Aiming at New Home Video Conferencing Service

RADVISION Launches New Video Conferencing Solution

AGT and Aethra Collaborate to Develop New Video Conferencing Solution

BT Conferencing Offers LifeSize Video Conferencing Solutions

InTechnology and POSTcti Create JV for Call-Recording Solution

RADVISION to Introduce SVC Technology to SCOPIA Conferencing Platform

Polycom Releases High-resolution & Cost-Efficient Video Conferencing System

AT&T Announces Extended Telepresence Capabilities

Glowpoint Launches VNOC Select, Videoconferencing and Telepresence Services

AVI-SPL Rolls Out ConferencePoint™ Advanced Managed Conferencing Services Jointly with Glowpoint

Videonations Unveils Videopresence Videoconferencing Solution in Partnership with Fluidata and LifeSize

OKI Electric Releases New HD Compatible Video Conferencing System Version

UniData Introduces New Wi-Fi Enabled Videoconference Phone, SQ-


BT Conferencing Introduces One Source Solution for Polycom Telepresence

BSNL to Launch Web-Supported Video-Conferencing

TANDBERG Launches New Video Collaboration Engine for Wide Spectrum of Applications

Tandberg Unveils Tandberg FluidHD

Tandberg and Broadsoft Launch Video Communications Solutions

Polycom Launches VVX


Vidtel Introduces Polycom® VVX 1500™ Business Media Phone

Video Guidance Unveils Desktop Video Conferencing Service

ooVoo Launches New Version and Business Plan for Video Communication Solution

Video Guidance Unveils VG Transport

RADVISION and Samsung Launch VC


TETCO VOXPILOT Unveils Tetco-Voxpilot Videoconferencing Solution

ClearOne Launches ClearOne/Sony HD VC Solution

NEC Unified Solutions Unveils Collaboration Offerings

Logitech for Business Launches Webcams

LifeSize Unveils HD Video Conferencing System

Radvision Introduces Scopia Desktop

Coms Unveils Polycom CX5000 Conference Station

Anet Introduces Video Conferencing System

Pacnet Introduces Pacnet Virtual Conferencing Plus

ACT Launches Video Conferencing Services

CPCNet Introduces VCsup


Glowpoint Releases Video Room Sweep

Huawei Releases New Video Conferencing Solution

Polycom Releases New ATX 300 Telepresence Solution

Avistar Unveils Agenda Concerning Avistar C3 Distribution

8. RECENT INDUSTRY ACTIVITY

Polycom to Take Over HP Videoconferencing Business

Microsoft Takes Over Skype

888VoIP and VU Telepresence Form Strategic Alliance

ViDOFON and Masergy Communications Enter into Partnership

InterCall Takes Over Preferred One Stop Technologies

VBrick Systems Enters into Partnership with LifeSize Communication

RADVISION® and Microsoft Enter into Strategic Partnership

Masergy Communications and Verrex Ink Agreement

AVM Takes Over VC World

Aethra.net and Ceelab Sign Agreement

Spire Global and Ceelab to Enter into Partnership

Elisa Takes Over Videra

American Well Chooses Vidyo for Video Conferencing Solution

BCS Global Collaborates with Vidyo to Introduce New Range of Visual Communication Services

Holy Cross Hospital Selects Vidyo Telemedicine Platform

Massachusetts General Hospital Selects Vidyo for Telemedicine Collaboration and Communication Solution

Ricoh Company Chooses Vidyo for Video Conferencing Platform

Cisco Completes Tandberg TakeOver

Visual Crambo and LifeSize Communications Sign Agreement

Google Inks Agreement to Acquire Global IP Solutions

Tommy Hilfiger Inks Contract with BT Conferencing

ViDOFON and DEKOM Merge

NMS Selects Dimension Data for Managed Video Conferencing Service

Virgin Mobile India Deploys Lifesize Room HD Video Conferencing Systems

Xinji Energy Selects Datacraft for Cisco TelePresence System

Saville AV Deploys Three-Screen Conferencing System at TSYS Offices

BitGravity and ViVu Enter into Partnership

LifeSize Communications and Alcatel-Lucent Enter into Collaboration

Reliance Communications and Polycom Enter into Partnership

IneoQuest Technologies Joins ARENA Partner Program of Polycom

Schaffner Holding Renews Contract with Orange Business Services

UIT Deploys VideoConferencing System at Tufts University

Saville Audio Visual to Sell Quadra

BSNL Collaborates with Aksh

PGi Signs Partnership Deal with AVI-SPL

HickoryTech Bags Contract from Distance Learning Network

Radvision to Purchase Shares from Aethra

SPS Takes Over Spenser

Bellevue Acquires Avistar

SEN Group Inks Agreement with Polycom

Regus to Use Polycom's Telepresence Systems in Telepresence Suites

Satcom Systems Chooses Gilat Satellite Networks for Delivery of Broadband Satellite Network

BT Conferencing Offers Managed Service Offering

IOCOM Installs Video Conferencing Solution at Honeywell’s Facilities

Glowpoint to offer Managed Video Conferencing Solution to NFL Network

Hyundai Motors Company Selects LifeSize Communications for HD Video Solution Deployment

Visual Systems Group and SDV Solutions Sign Contract with Federal Aviation Administration

Vidyo and Videra Collaborate on Providing HD Videoconferencing Capabilities

BT Conferencing Enters Into Deal with CO2NeutralConferencing.com

Cable&Wireless and Regus Collaborate on Polycom Telepresence Suite Deployment

MetaSwitch Enters into an Agreement with Polycom

Verizon Bags NASA Networx Universal Contract

BT Secures MiCTA Video Integration Services Contract

Aethra® Appoints Videoconference Solutions Sole Distributor for Canada

Legrand Deploys Cisco Solutions through Orange Business Services

Glowpoint Enters into Strategic Arrangement with Affinity VideoNet

IVCi Becomes Polycom Telepresence Certified Plus Partner

Tandberg forms Partnership with ITS

InterCall Announces Global Partnership with Huddle.net

Optibase forms Partnership with System Integrators in US

Daimler Trucks Plans to Standardize on HD Video-Conferencing Solutions of Polycom

Tata Ties up with Cisco and PLDT to Launch Telepresence Services

AT&T to Sell Cisco’s Video-Conferencing Systems to Federal Agencies

HaiVision Merges with Video Furnace

Videocall and Mouchel Strengthen Partnership with Direct IP Interconnect

Avistar and ESCO Announce Partnership for Desktop Video-Conferencing

Telefonica Empresas Selects Video-Conferencing Solution of Movius

UUNET Enters into Collaboration with Sony

China Southern Airlines and China Unicomy Enter into Alliance

First Connections Inks Strategic Partnership Agreement with Vidyo®

Azlan Enters into Collaboration with TANDBERG

Royal KPN Purchases Interest in Talk & Vision

Carl Lamm Holding Signs Agreement with Logica

Bharti Airtel Signs Joint Venture Agreement with Alcatel-Lucent

AVI-SPL Enters into Alliance with Glowpoint and Polycom

CoroWare Technologies and Vidyo Sign Agreement

Communications III Selects Avistar C3 Desktop™ videoconferencing Solution

Glowpoint Partners with MMCW

Aastra Technologies Inks Agreement with Saudi-Ericsson

Fastech Integrated Solutions Acquires Transcend Communications

Logitech to Take Over LifeSize Communications

BroadSoft and Microsoft Expand Alliance

Bharti Airtel Partners with Cisco

Siemens Enterprise and TANDBERG Expand Partnership

Amba Research Joins Avistar's Securities Community Network

Telefonica Empresas Receives Videoconferencing Solution from Movius Interactive

9. FOCUS ON SELECT GLOBAL PLAYERS

Alcatel-Lucent SA (France)

AT&T Inc. (USA)

Avaya, Inc. (USA)

BT Conferencing (UK)

Cisco Systems, Inc (USA)

TANDBERG

VCON (Israel)

Global Crossing Limited (USA)

Huawei Technologies Co., Ltd (Japan)

Logitech International S.A. (Switzerland)

Polycom, Inc. (USA)

ADVISION Ltd (Israel)

Sony Electronics, Inc. (USA)

Sprint (USA)

Verizon Business (USA)

VTEL Products Corporation Inc. (USA)

West Corporation (USA)

InterCall, Inc. (USA)

ZTE Corporation (China)

10. GLOBAL MARKET PERSPECTIVE

Table 8: World Recent Past, Current & Future Analysis forVideo Conferencing by Geographic Region - US, Canada,Japan, Europe, Asia-Pacific (excluding Japan),Latin America, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Millionfor Years 2009 through 2017 (includescorresponding Graph/Chart)

Table 9: World Historic Perspective for Video Conferencingby Geographic Region - US, Canada, Japan, Europe,Asia-Pacific (excluding Japan), Latin America, andRest of World Markets Independently Analyzed withAnnual Sales Figures in US$ Million for Years 2003through 2008 (includes corresponding Graph/Chart)

Table 10: World 15-Year Perspective for Video Conferencingby Geographic Region - Percentage Breakdown of DollarSales for US, Canada, Japan, Europe, Asia-Pacific(excluding Japan), Latin America, and Rest of WorldMarkets for Years 2003, 2010 & 2017 (includescorresponding Graph/Chart)

Video Conferencing Market by Product Segment/Technology

Table 11: World Recent Past, Current & Future Analysis for Video Conferencing Systems by Geographic Region - US, Canada, Japan, Europe, Asia-Pacific (excluding Japan),Latin America, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Millionfor Years 2009 through 2017 (includescorresponding Graph/Chart)

Table 12: World Historic Perspective for Video Conferencing Systems by Geographic Region - US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin America, andRest of World Markets Independently Analyzed withAnnual Sales Figures in US$ Million for Years 2003through 2008 (includes corresponding Graph/Chart)

Table 13: World Recent Past, Current & Future Analysis for Video Conferencing Systems by Base Technology - IP Systems and ISDN Systems Markets Independently Analyzed withAnnual Sales Figures in US$ Million for Years 2009through 2017 (includes corresponding Graph/Chart)

Table 14: World Historic Perspective for Video Conferencing Systems by Base Technology - IP Systems and ISDN Systems Markets Independently Analyzed with Annual Sales Figuresin US$ Million for Years 2003 through 2008(includes corresponding Graph/Chart)

Table 15: World 15-Year Perspective for Video Conferencing Systems by Geographic Region - Percentage Breakdownof Dollar Sales for US, Canada, Japan, Europe,Asia -Pacific (excluding Japan), Latin America, andRest of World Markets for Years 2003, 2010 & 2017(includes corresponding Graph/Chart)

Table 16: World 15-Year Perspective for Video Conferencing Systems by Base Technology - Percentage Breakdown ofDollar Sales for IP Systems and ISDN Systems Marketsfor Years 2003, 2010 & 2017 (includescorresponding Graph/Chart)

Table 17: World Recent Past, Current & Future Analysisfor IP Systems by Geographic Region - US, Canada,Japan, Europe, Asia-Pacific (excluding Japan),Latin America, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Millionfor Years 2009 through 2017 (includescorresponding Graph/Chart)

Table 18: World Historic Perspective for IP Systems by Geographic Region - US, Canada, Japan, Europe,Asia-Pacific (excluding Japan), Latin America, andRest of World Markets Independently Analyzed withAnnual Sales Figures in US$ Million for Years 2003through 2008 (includes correspondingGraph/Chart)

Table 19: World 15-Year Perspective for IP Systems by Geographic Region - Percentage Breakdown of DollarSales for US, Canada, Japan, Europe, Asia -Pacific(excluding Japan), Latin America, and Rest of WorldMarkets for Years 2003, 2010 & 2017 (includescorresponding Graph/Chart)

Table 20: World Recent Past, Current & FutureAnalysis for ISDN Systems by Geographic Region -US, Canada, Japan, Europe, Asia-Pacific (excludingJapan), Latin America, and Rest of World MarketsIndependently Analyzed with Annual Sales Figuresin US$ Million for Years 2009 through 2017(includes corresponding Graph/Chart)

Table 21: World Historic Perspective for ISDN Systems by Geographic Region -US, Canada, Japan, Europe,Asia-Pacific (excluding Japan), Latin America, andRest of World Markets Independently Analyzed withAnnual Sales Figures in US$ Million for Years 2003through 2008 (includes correspondingGraph/Chart)

Table 22: World 15-Year Perspective for ISDN Systems by Geographic Region - Percentage Breakdown of DollarSales for US, Canada, Japan, Europe, Asia -Pacific(excluding Japan), Latin America, and Rest of WorldMarkets for Years 2003, 2010 & 2017 (includescorresponding Graph/Chart)

Table 23: World Recent Past, Current & Future Analysisfor Video Conferencing Services by Geographic Region -US, Canada, Japan, Europe, Asia-Pacific (excludingJapan), Latin America, and Rest of World MarketsIndependently Analyzed with Annual Sales Figuresin US$ Million for Years 2009 through 2017(includes corresponding Graph/Chart)

Table 24: World Historic Perspective for Video Conferencing Services by Geographic Region - US, Canada, Japan,Europe, Asia-Pacific (excluding Japan), Latin America,and Rest of World Markets Independently Analyzed withAnnual Sales Figures in US$ Million for Years 2003through 2008 (includes correspondingGraph/Chart)

Table 25: World Recent Past, Current & Future Analysisfor Video Conferencing Services by Base Technology -IP Services, ISDN Services, and Other Services Markets Independently Analyzed with Annual Sales Figuresin US$ Million for Years 2009 through 2017(includes corresponding Graph/Chart)

Table 26: World Historic Perspective for VideoConferencing Services by Base Technology -IP Services, ISDN Services, and Other ServicesMarkets Independently Analyzed with Annual SalesFigures in US$ Million for Years 2003 through 2008(includes corresponding Graph/Chart)

Table 27: World 15-Year Perspective for Video Conferencing Services by Geographic Region - Percentage Breakdownof Dollar Sales for US, Canada, Japan, Europe,Asia-Pacific (excluding Japan), Latin America, andRest of World Markets for Years 2003, 2010 & 2017(includes corresponding Graph/Chart)

Table 28: World 15-Year Perspective for VideoConferencing Services by Base Technology - Percentage Breakdown of Dollar Sales for IP Services, ISDN Services,and Other Services for Years 2003, 2010 & 2017(includes corresponding Graph/Chart)

Table 29: World Recent Past, Current & Future Analysisfor IP Services by Geographic Region - US, Canada,Japan, Europe, Asia-Pacific (excluding Japan),Latin America, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Millionfor Years 2009 through 2017 (includescorresponding Graph/Chart)

Table 30: World Historic Perspective for IP Services by Geographic Region - US, Canada, Japan, Europe,Asia-Pacific (excluding Japan), Latin America, andRest of World Markets Independently Analyzed withAnnual Sales Figures in US$ Million for Years 2003through 2008 (includes correspondingGraph/Chart)

Table 31: World 15-Year Perspective for IP Services by Geographic Region - Percentage Breakdown of DollarSales for US, Canada, Japan, Europe, Asia-Pacific(excluding Japan), Latin America, and Rest of WorldMarkets for Years 2003, 2010 & 2017 (includescorresponding Graph/Chart)

Table 32: World Recent Past, Current & Future Analysis for ISDN Services by Geographic Region - US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin America, andRest of World Markets Independently Analyzed withAnnual Sales Figures in US$ Million for Years 2009through 2017 (includes corresponding Graph/Chart)

Table 33: World Historic Perspective for ISDN Servicesby Geographic Region - US, Canada, Japan, Europe,Asia-Pacific (excluding Japan), Latin America, andRest of World Markets Independently Analyzed withAnnual Sales Figures in US$ Million for Years 2003through 2008 (includes corresponding Graph/Chart)

Table 34: World 15-Year Perspective for ISDN Services by Geographic Region - Percentage Breakdown of DollarSales for US, Canada, Japan, Europe, Asia-Pacific(excluding Japan), Latin America, and Rest of WorldMarkets for Years 2003, 2010 & 2017 (includescorresponding Graph/Chart)

Table 35: World Recent Past, Current & Future Analysisfor Other Services by Geographic Region - US, Canada,Japan, Europe, Asia-Pacific (excluding Japan),Latin America, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Millionfor Years 2009 through 2017 (includescorresponding Graph/Chart)

Table 36: World Historic Perspective for Other Servicesby Geographic Region - US, Canada, Japan, Europe,Asia-Pacific (excluding Japan), Latin America, andRest of World Markets Independently Analyzed withAnnual Sales Figures in US$ Million for Years 2003through 2008 (includes corresponding Graph/Chart)

Table 37: World 15-Year Perspective for Other Services by Geographic Region - Percentage Breakdown of DollarSales for US, Canada, Japan, Europe, Asia-Pacific(excluding Japan), Latin America, and Rest of WorldMarkets for Years 2003, 2010 & 2017 (includescorresponding Graph/Chart)

11. THE UNITED STATES

A. Market Analysis

Current and Future Analysis

Market Overview

Market Structure and Competition

Video Conferencing Systems Market

Video Conferencing Services Market

Distribution Dynamics

Key End-User Groups

Table 38: Video Conferencing Systems in the US(2010): Percentage Breakdown of Value Sales byVertical Market - Corporate, Government,Education, and Healthcare (includescorresponding Graph/Chart)

Issues and Trends

Video Conferencing Market Increases Significantly

Mobile Video Conferencing - A Gift from Next Generation Networks

Video Streaming - A Value Addition to Video Conferencing Offerings

Video Conferencing to Homes - A Slow Transition

Desktop Systems to Dominate Group Systems

Set-top Boxes Drive Growth of Group Video Conferencing Systems

Broadband Video Gains Prominence

ISDN Continues to Remain the Primary Network for Video Transmission

Related Diversifications - A Strategy to Stay Competitive

Other Trends Influencing Growth in the Video Conferencing Market

Price Declines Power ‘Systems’ Sales

TV-Based Consumer Video Conferencing Products go Out of Focus

End Point Manufacturers Give Tough Competition to MCU Vendors

Advancements in Communications Technology - Boon to Service Providers

Video Network Management Services - New Opportunity to Service Providers

Shift from Customer Managed to Conferencing Service Provider Managed Networks

Wider Range of Applications Emerge with the Shift to IP

Satellite-Based Video Conferencing - Burgeoning Market

Growth Deterrents

Lesser Number of Mid-Sized and Small Business Customers Deters Growth

Varied Customer Requirements Pull Down Service Provider Revenues

Longer Sales Cycles Delay Growth

Mounting R&D Costs - An Entry Barrier for New Companies

Proliferation of OEMs - Fuelled by High Costs of Production

Manufacturers Forced to Modify their Basket of Offerings as High-End Systems Show Low Growth

Misconceptions Hamper Growth of IP-based Products

Constraints and Challenges Specific to Video Conferencing Services Market

Pricing in IP Video Conferencing Services

Unlimited Calling Plans

Usage-based Calling Plans

Fixed Hours Per Month Calling Plans

Product Launches

Strategic Corporate Developments

Select Players

B. Market Analytics

Table 39: US Recent Past, Current & Future Analysisfor Video Conferencing by Product Segment/Technology - Systems (IP & ISDN), and Services (IP, ISDN & Others) Markets Independently Analyzed with Annual SalesFigures in US$ Million for Years 2009 through 2017 (includes corresponding Graph/Chart)

Table 40: US Historic Perspective for VideoConferencing by Product Segment/Technology -Systems (IP & ISDN), and Services (IP, ISDN &Others) Markets Independently Analyzed withAnnual Sales Figures in US$ Million forYears 2003 through 2008 (includescorresponding Graph/Chart)

Table 41: US 15-Year Perspective for VideoConferencing by Product Segment/ Technology -Percentage Breakdown of Dollar Sales for Systems(IP & ISDN), and Services (IP, ISDN & Others)Markets for Years 2003, 2010 & 2017 (includes corresponding Graph/Chart)

12. CANADA

A. Market Analysis

Current and Future Analysis

Market Overview

B. Market Analytics

Table 42: Canadian Recent Past, Current & FutureAnalysis for Video Conferencing by Product Segment / Technology - Systems (IP & ISDN), and Services (IP,ISDN & Others) Markets Independently Analyzedwith Annual Sales Figures in US$ Million forYears 2009 through 2017 (includescorresponding Graph/Chart)

Table 43: Canadian Historic Perspective for Video Conferencing by Product Segment/ Technology -Systems (IP & ISDN), and Services (IP, ISDN &Others) Markets Independently Analyzed withAnnual Sales Figures in US$ Million forYears 2003 through 2008 (includescorresponding Graph/Chart)

Table 44: Canadian 15-Year Perspective for Video Conferencing by Product Segment/ Technology -Percentage Breakdown of Dollar Sales for Systems(IP & ISDN), and Services (IP, ISDN & Others)Markets for Years 2003, 2010 & 2017 (includes corresponding Graph/Chart)

13. JAPAN

A. Market Analysis

Current and Future Analysis

Issues and Trends

Popularity of Video Conferencing in Japan

Video Conferencing Gains as Companies Try to Cut Costs

Product Launches

NEC Unified Solutions Introduces Desktop Video Conferencing

OKI Electric Industry Introduces Visual Nexus Version 4.2 Video Conferencing System

NTT to Release Multipoint Video Conferencing Service

OKI Electric Releases New HD Compatible Video Conferencing System Version

NEC Unified Solutions Unveils Collaboration Offerings

Anet Introduces Video Conferencing System

Huawei Technologies Co., Ltd - A Key Player

B. Market Analytics

Table 45: Japanese Recent Past, Current & FutureAnalysis for Video Conferencing by Product Segment / Technology - Systems (IP & ISDN), and Services (IP,ISDN & Others) Markets Independently Analyzedwith Annual Sales Figures in US$ Million forYears 2009 through 2017 (includescorresponding Graph/Chart)

Table 46: Japanese Historic Perspective for Video Conferencing by Product Segment/ Technology -Systems (IP & ISDN), and Services (IP, ISDN &Others) Markets Independently Analyzed withAnnual Sales Figures in US$ Million forYears 2003 through 2008 (includescorresponding Graph/Chart)

Table 47: Japanese 15-Year Perspective for Video Conferencing by Product Segment/ Technology -Percentage Breakdown of Dollar Sales for Systems(IP & ISDN), and Services (IP, ISDN & Others)Markets for Years 2003, 2010 & 2017 (includes corresponding Graph/Chart)

14. EUROPE

A. Market Analysis

Current and Future Analysis

Market Overview

Growth Drivers

Growth Restraints

Competition

Key Statistics

Table 48: Leading Players in the Video Conferencing Endpoints Market in EMEA (2010): PercentageBreakdown of Sales for Tandberg, Polycom,RADVISION, Sony, and Others (includescorresponding Graph/Chart)

Distribution Network in European Market

Major End-Users and Applications

Issues and Trends

A Consolidating Market

Trends in Network Technologies

New Networks Provide Better Infrastructure

Video conferencing Services Come Under the Aegis of ISPs

Market Boosters

Dwindling Prices Responsible for Increased Customer Base

Video Conferencing - A Tool to Increase Productivity

Set-Top Boxes Drive Growth

Shift Towards IP Increases Demand

Value-Added Services Lead to Greater Usage

Advancements in Chip Technology Stimulate Growth

New Networking Technologies Fuel Video Conferencing Demand

Webcams Smoothen Entry into Consumer Markets

Technically Advanced New Generation MCUs Promote Growth in Business Markets

Manufacturer-Network Operator Partnerships Drive Services’ Growth

Reservationless Systems Encourage End-User Uptake

IP- Network Solutions Prep Up Service Revenues

Growth Deterrents

Low Levels of Technical Skills Prevent Growth

Inadequate Promotional Efforts Slow Down Growth

Lack of Proper Coordination Between Manufacturers and Network Providers Slows Down Growth

Bandwidth Issues Dissuade Demand

New Networking Technologies Increase Use of Video Conferencing Systems

QoS Issues Hamper Uptake

B. Market Analytics

Table 49: European Recent Past, Current & FutureAnalysis for Video Conferencing by GeographicRegion - France, Germany, Italy, UK, Spain, Russia &Rest of Europe Markets Independently Analyzed withAnnual Sales Figures in US$ Million forYears 2009 through 2017 (includescorresponding Graph/Chart)

Table 50: European Historic Perspective for Video Conferencing by Region - France, Germany, Italy,UK, Spain, Russia & Rest of Europe MarketsIndependently Analyzed with Annual Sales Figuresin US$ Million for Years 2003 through 2008(includes corresponding Graph/Chart)

Table 51: European Recent Past, Current & FutureAnalysis for Video Conferencing by Product Segment / Technology - Systems (IP & ISDN), and Services (IP,ISDN & Others) Markets Independently Analyzedwith Annual Sales Figures in US$ Million forYears 2009 through 2017 (includescorresponding Graph/Chart)

Table 52: European Historic Perspective for Video Conferencing by Product Segment/ Technology -Systems (IP & ISDN), and Services (IP, ISDN &Others) Markets Independently Analyzed withAnnual Sales Figures in US$ Million forYears 2003 through 2008 (includescorresponding Graph/Chart)

Table 53: European 15-Year Perspective for Video Conferencing by Geographic Region - Percentage Breakdown of Dollar Sales for France, Germany,Italy, UK, Spain, Russia & Rest of Europe Marketsfor Years 2003, 2010 & 2017 (includescorresponding Graph/Chart)

Table 54: European 15-Year Perspective for Video Conferencing by Product Segment/ Technology -Percentage Breakdown of Dollar Sales for Systems(IP & ISDN), and Services (IP, ISDN & Others)Markets for Years 2003, 2010 & 2017 (includes corresponding Graph/Chart)

14a. FRANCE

A. Market Analysis

Current and Future Analysis

Alcatel-Lucent SA - A Key Player

B. Market Analytics

Table 55: French Recent Past, Current & FutureAnalysis for Video Conferencing by Product Segment / Technology - Systems (IP & ISDN), and Services (IP,ISDN & Others) Markets Independently Analyzedwith Annual Sales Figures in US$ Million forYears 2009 through 2017 (includescorresponding Graph/Chart)

Table 56: French Historic Perspective for Video Conferencing by Product Segment/ Technology -Systems (IP & ISDN), and Services (IP, ISDN &Others) Markets Independently Analyzed withAnnual Sales Figures in US$ Million forYears 2003 through 2008 (includescorresponding Graph/Chart)

Table 57: French 15-Year Perspective for Video Conferencing by Product Segment/ Technology -Percentage Breakdown of Dollar Sales for Systems(IP & ISDN), and Services (IP, ISDN & Others)Markets for Years 2003, 2010 & 2017 (includes corresponding Graph/Chart)

14b. GERMANY

A. Market Analysis

Current and Future Analysis

Market Overview

Competition

Key End-Users

Strategic Corporate Development

B. Market Analytics

Table 58: German Recent Past, Current & FutureAnalysis for Video Conferencing by Product Segment / Technology - Systems (IP & ISDN), and Services (IP,ISDN & Others) Markets Independently Analyzedwith Annual Sales Figures in US$ Million forYears 2009 through 2017 (includescorresponding Graph/Chart)

Table 59: German Historic Perspective for Video Conferencing by Product Segment/ Technology -Systems (IP & ISDN), and Services (IP, ISDN &Others) Markets Independently Analyzed withAnnual Sales Figures in US$ Million forYears 2003 through 2008 (includescorresponding Graph/Chart)

Table 60: German 15-Year Perspective for Video Conferencing by Product Segment/ Technology -Percentage Breakdown of Dollar Sales for Systems(IP & ISDN), and Services (IP, ISDN & Others)Markets for Years 2003, 2010 & 2017(includes correspondingGraph/Chart)

14c. ITALY

A. Market Analysis

Current and Future Analysis

Overview

Competitive Structure

Strategic Corporate Development

B. Market Analytics

Table 61: Italian Recent Past, Current & FutureAnalysis for Video Conferencing by Product Segment / Technology - Systems (IP & ISDN), and Services (IP,ISDN & Others) Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2009through 2017 (includes corresponding Graph/Chart)

Table 62: Italian Historic Perspective for VideoConferencing by Product Segment/ Technology -Systems (IP & ISDN), and Services (IP, ISDN &Others) Markets Independently Analyzed withAnnual Sales Figures in US$ Million forYears 2003 through 2008 (includescorresponding Graph/Chart)

Table 63: Italian 15-Year Perspective for VideoConferencing by Product Segment/ Technology -Percentage Breakdown of Dollar Sales for Systems(IP & ISDN), and Services (IP, ISDN & Others)Markets for Years 2003, 2010 & 2017 (includes corresponding Graph/Chart)

14d. THE UNITED KINGDOM

A. Market Analysis

Current and Future Analysis

Market Overview

Price Declines Promote Market Growth

Competition

Product Launches

Strategic Corporate Developments

BT Conferencing - A Key Player

B. Market Analytics

Table 64: UK Recent Past, Current & Future Analysisfor Video Conferencing by Product Segment /Technology - Systems (IP & ISDN), and Services (IP,ISDN & Others) Markets Independently Analyzedwith Annual Sales Figures in US$ Million forYears 2009 through 2017 (includescorresponding Graph/Chart)

Table 65: UK Historic Perspective for Video Conferencingby Product Segment/Technology - Systems (IP & ISDN),and Services (IP, ISDN & Others) Markets Independently Analyzed with Annual Sales Figures in US$ Millionfor Years 2003 through 2008 (includescorresponding Graph/Chart)

Table 66: UK 15-Year Perspective for Video Conferencingby Product Segment/ Technology - Percentage Breakdownof Dollar Sales for Systems (IP & ISDN), and Services(IP, ISDN & Others) Markets for Years 2003,2010 & 2017 (includes corresponding Graph/Chart)

14e. SPAIN

A. Market Analysis

Current and Future Analysis

Market Overview

Market Constraints

Low Levels of Computer Literacy

Low Internet Penetration Rates

Competition

B. Market Analytics

Table 67: Spanish Recent Past, Current & FutureAnalysis for Video Conferencing by Product Segment / Technology - Systems (IP & ISDN), and Services (IP,ISDN & Others) Markets Independently Analyzedwith Annual Sales Figures in US$ Million forYears 2009 through 2017 (includescorresponding Graph/Chart)

Table 68: Spanish Historic Perspective for Video Conferencing by Product Segment/ Technology -Systems (IP & ISDN), and Services (IP, ISDN &Others) Markets Independently Analyzed withAnnual Sales Figures in US$ Million for Years 2003through 2008 (includes corresponding Graph/Chart)

Table 69: Spanish 15-Year Perspective for Video Conferencing by Product Segment/ Technology -Percentage Breakdown of Dollar Sales for Systems(IP & ISDN), and Services (IP, ISDN & Others)Markets for Years 2003, 2010 & 2017 (includes corresponding Graph/Chart)

14f. RUSSIA

Market Analysis

Table 70: Russian Recent Past, Current & FutureAnalysis for Video Conferencing by Product Segment / Technology - Systems (IP & ISDN), and Services (IP,ISDN & Others) Markets Independently Analyzedwith Annual Sales Figures in US$ Million forYears 2009 through 2017 (includescorresponding Graph/Chart)

Table 71: Russian Historic Perspective for Video Conferencing by Product Segment/ Technology -Systems (IP & ISDN), and Services (IP, ISDN &Others) Markets Independently Analyzed withAnnual Sales Figures in US$ Million forYears 2003 through 2008 (includescorresponding Graph/Chart)

Table 72: Russian 15-Year Perspective for Video Conferencing by Product Segment/ Technology -Percentage Breakdown of Dollar Sales for Systems(IP & ISDN), and Services (IP, ISDN & Others)Markets for Years 2003, 2010 & 2017(includes corresponding Graph/Chart)

14g. REST OF EUROPE

A. Market Analysis

Current and Future Analysis

Regional Market Perspective

Portugal

Belgium

The Netherlands

Scandinavian Market (Norway, Finland, Denmark, Sweden)

Market Boosters

Growth Deterrents

Competition

Product Launches

Strategic Corporate Developments

Select Players

TANDBERG (Norway)

Logitech International S.A. (Switzerland)

B. MARKET ANALYTICS

Table 73: Rest of Europe Recent Past, Current & Future Analysis for Video Conferencing by Product Segment / Technology - Systems (IP & ISDN), and Services (IP,ISDN & Others) Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2009through 2017 (includes corresponding Graph/Chart)

Table 74: Rest of Europe Historic Perspective forVideo Conferencing by Product Segment/ Technology - Systems (IP & ISDN), and Services (IP, ISDN &Others) Markets Independently Analyzed with AnnualSales Figures in US$ Million for Years 2003through 2008 (includes corresponding Graph/Chart)

Table 75: Rest of Europe 15-Year Perspective for Video Conferencing by Product Segment/ Technology -Percentage Breakdown of Dollar Sales for Systems(IP & ISDN), and Services (IP, ISDN & Others)Markets for Years 2003, 2010 & 2017(includes corresponding Graph/Chart)

15. ASIA-PACIFIC

A. Market Analysis

Current and Future Analysis

Market Trends

High Definition (HD) Systems Drives Endpoint Market Growth

Rising IP Services Stimulates Infrastructure Markets for Video Conferencing

Demand for Quality Video Conferencing Increases as Wireless Industry Flourishes

Demand for Infrastructure Products Increases

Video Conferencing Industry Consolidates

Vendors Opt Indirect Distribution Channel

Market Share Statistics:

Table 76: Visual Collaboration Market inAsia-Pacific (2010): Percentage Market Share Breakdown of Leading Players - Polycom, Tandberg, and Others (includes corresponding Graph/Chart)

Regional Market Perspective

Australia

Table 77: Video Conferencing Market in Australia (2012F): Percentage Share Breakdown of Revenuesby Segment (includes corresponding Graph/Chart)

China

Chinese Market - Video Conferencing Taken by the Banking Sector

Hong Kong

India

Overview

Demand Comes from Various Quarters

Competition

Table 78: Video Conferencing Market in India(2011): Percentage Market Share Breakdownof Leading Players - Polycom, Tandberg, andOthers (includes correspondingGraph/Chart)

Product Launches

Strategic Corporate Developments

ZTE Corporation (China) - A Key Player

B. Market Analytics

Table 79: Asia-Pacific Recent Past, Current & Future Analysis for Video Conferencing by Product Segment / Technology - Systems (IP & ISDN), and Services (IP,ISDN & Others) Markets Independently Analyzedwith Annual Sales Figures in US$ Million forYears 2009 through 2017 (includescorresponding Graph/Chart)

Table 80: Asia-Pacific Historic Perspective for Video Conferencing by Product Segment/ Technology -Systems (IP & ISDN), and Services (IP, ISDN &Others) Markets Independently Analyzed withAnnual Sales Figures in US$ Million forYears 2003 through 2008 (includescorresponding Graph/Chart)

Table 81: Asia-Pacific 15-Year Perspective for Video Conferencing by Product Segment/ Technology -Percentage Breakdown of Dollar Sales for Systems(IP & ISDN), and Services (IP, ISDN & Others)Markets for Years 2003, 2010 & 2017(includes correspondingGraph/Chart)

16. LATIN AMERICA

A. Market Analysis

Current and Future Analysis

Competitive Scenario

Table 82: Video Conferencing Market inLatin America (2012F): Percentage ShareBreakdown of Revenues by Segment(includes corresponding Graph/Chart)

Strategic Corporate Development

Telefonica Empresas Selects Video-Conferencing Solution of Movius

B. Market Analytics

Table 83: Latin American Recent Past, Current & Future Analysis for Video Conferencing by Product Segment / Technology - Systems (IP & ISDN), and Services (IP,ISDN & Others) Markets Independently Analyzedwith Annual Sales Figures in US$ Million forYears 2009 through 2017 (includescorresponding Graph/Chart)

Table 84: Latin American Historic Perspective forVideo Conferencing by Product Segment/ Technology - Systems (IP & ISDN), and Services (IP, ISDN &Others) Markets Independently Analyzed withAnnual Sales Figures in US$ Million forYears 2003 through 2008 (includescorresponding Graph/Chart)

Table 85: Latin American 15-Year Perspective forVideo Conferencing by Product Segment/ Technology - Percentage Breakdown of Dollar Sales for Systems(IP & ISDN), and Services (IP, ISDN & Others)Markets for Years 2003, 2010 & 2017 (includes corresponding Graph/Chart)

17. REST OF WORLD

A. Market Analysis

Current and Future Analysis

Product Launches

Strategic Corporate Developments

Select Players

VCON (Israel)

RADVISION Ltd (Israel)

B. Market Analytics

Table 86: Rest of World Recent Past, Current & Future Analysis for Video Conferencing by Product Segment / Technology - Systems (IP & ISDN), and Services (IP,ISDN & Others) Markets Independently Analyzedwith Annual Sales Figures in US$ Million forYears 2009 through 2017 (includescorresponding Graph/Chart)

Table 87: Rest of World Historic Perspective for Video Conferencing by Product Segment/ Technology -Systems (IP & ISDN), and Services (IP, ISDN &Others) Markets Independently Analyzed withAnnual Sales Figures in US$ Million forYears 2003 through 2008 (includescorresponding Graph/Chart)

Table 88: Rest of World 15-Year Perspective for Video Conferencing by Product Segment/ Technology -Percentage Breakdown of Dollar Sales for Systems(IP & ISDN), and Services (IP, ISDN & Others)Markets for Years 2003, 2010 & 2017 (includes corresponding Graph/Chart)

Competitive Landscape

Total Companies Profiled: 90 (including Divisions/Subsidiaries - 113)Region/Country PlayersThe United States

Canada 3Japan 4Europe

France

Germany

The United Kingdom

Italy

Spain

Rest of Europe 8

Asia-Pacific (Excluding Japan) 19

Middle-East 5

Abstract

This report analyzes the worldwide markets for Video Conferencing in US$ Million by the following Segments/Technologies: Systems (IP Systems & ISDN Systems), and Services (IP Services, ISDN Services, & Other Services). The report provides separate comprehensive analytics for the US, Canada, Japan, Europe, Asia-Pacific, Latin America, and Rest of World. Annual estimates and forecasts are provided for the period 2009 through 2017. A six-year historic analysis is also provided for these markets. The report profiles 90 companies including many key and niche players such as Alcatel-Lucent SA, AT&T Inc., Avaya, Inc., BT Conferencing, Cisco Systems, Inc., TANDBERG, VCON, Global Crossing Limited, Huawei Technologies Co., Ltd., Logitech International S.A, Polycom, Inc., ADVISION Ltd., Sony Electronics Inc., Sprint Nextel Corporation, Verizon Business, VTEL Products Corporation Inc., West Corporation, InterCall, Inc., and ZTE Corporation. Market data and analytics are derived from primary and secondary research. Company profiles are mostly extracted from URL research and reported select online sources.

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