Providing market research reports, industry analysis, company profiles and country reports for strategic planning, competitive intelligence, marketing and business research.
Search for Market Research Reports:    

Claims, Technology, and Customer Relationship Management: An Opportunity for P&C Insurance

Published by: TowerGroup

Published: Jan. 1, 2000 - 10 Pages


Table of Contents


Highlights

Introduction

Background

CRM Infrastructure Elements

  • Foundations of CRM in P&C Companies
  • Progress Toward CRM

    CRM for Claims

    Integrating Claims into CRM

    Conclusion

    Abstract

    Claims handling is the most significant component of the relationship between an insurance company and its policyholders. Claims also represent a unique type of transaction when compared to other components of financial services. The claims relationship needs to take center stage with sales and marketing of the insurance product. The business strategy known as customer relationship management is a key enabler of the sales and marketing process and that same strategy can be used to improve the claims handling process.

    Get Full Details About This Report >>
    • US: 800.298.5699
    Int'l: +1.240.747.3093
    Buy this Report
    Price and Delivery Options
    Search Inside Report


     

    About MarketResearch.com
    MarketResearch.com is an online aggregator selling over 250,000 market research reports, company profiles and country profiles from over 650 research firms. Our reports will provide you with the critical business and competitive intelligence you need for strategic planning and marketing research. Coverage includes the US, UK, Europe, Asia and global markets.

     

    © MarketResearch.com 2009