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E-Commerce in Insurance: Overview of the Impact on the Retail Landscape

Published by: TowerGroup

Published: Jan. 1, 2000 - 11 Pages


Table of Contents


Highlights

Introduction

Why All the Fuss?

Setting the Stage

  • Present Solutions Available Online

    Players in Web Delivery

  • Established Insurers
  • Aggregators and Variations
  • Aggregators vs. Carriers
  • Virtual Insurers

    Future of Online Insurance

    Conclusions

    Abstract

    Within the last 18 months, the insurance industry has begun to take seriously online distribution of retail products. The result has been a proliferation of approaches to product distribution using the Web. These activities have generated a huge amount of interest among agents, carriers, and the press.

    This Research Note categorizes current approaches to Web-based distribution and explains why this channel has generated such great interest. TowerGroup compares insurance products and the types of online retail products banks and brokerages offer. The distinctions we identify are used to predict the future of online insurance sales and the functionality insurance companies must emphasize in their online offerings.

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