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2009 Emerging APAC - China Computing Hardware: Capturing the PC Market Opportunity During the Economic Downturn

Published by: AMI-Partners, Inc.

Published: Jan. 8, 2010


Table of Contents


Executive Summary

Impact of Economy on SMBs

Overview of SMB Computing Market

PC Purchasing: last 3 months vs. next 3 months

Mapping PC Purchasing to Current SMB Pain Points

Concern About Impact of Economy on Business

Current & Planned Cost-Cutting Measures

Measures to Increase Revenue

Expectation of IT Investments Over the Next 6 Months

Key Differences Between SBs and MBs

SMB Outlook on Technology

Reasons to Purchase PCs: 2008 vs. 2009

Value-Based Segmentation Approach

Value Segmentation Approach: Why it matters and how it works

Attractiveness of Each Market Segment

China SB Customer Value-Based Segmentation

HVCs, LVCs & NVCs - SB Firmographic Overview

HVCs, LVCs & NVCs - SB Spending Overview

Value Segmentation Approach: Why it matters and how it works

HVCs, LVCs & NVCs - Primary challenges facing SBs

HVCs, LVCs & NVCs - Sources of information

HVC’s, LVC’s & NVC’s - Sources that inform IT purchases

MB Customer Value-Based Segmentation

HVCs, MVCs & LVCs - MB Firmographics Overview

HVCs, MVCs & LVCs - MB Spending Overview

HVCs, MVCs & LVCs: MB Spending Overview

HVCs, MVCs & LVCs - Primary challenges facing MBs

HVC’s, MVC’s & LVC’s - Sources of information

HVC’s, LVC’s & NVC’s - Sources that inform IT purchases

Opportunity Around Key Segments

Three Steps to Optimize the Opportunity & Capture High Value Customers

Mapping Business Actions to Solutions

Analyze Bundle & Value Proposition Implications

Align Marketing & Product Initiatives

Analyzing Solutions and Business Challenges

Opportunities around Internet-based Applications

Opportunities around CRM and E-marketing

Opportunities around CRM and E-marketing

Opportunities around Productivity and Groupware

Solutions Mapped to SB Segment Challenges

Solutions Mapped to MB Segment Challenges

Capitalizing on PC and Software Purchasing

Understanding SMB PC Purchasing Drivers -Three Discrete Customer Targets

Understanding SMB PC Purchasing Drivers - Small Business

Understanding SMB PC Purchasing Drivers - Medium Business

Understanding SMB PC Purchasing Drivers - Small Business Insights

Understanding SMB PC Purchasing Drivers - Medium Business Insights

Strategic PC Bundling - SB HVCs vs. LVCs

Strategic PC Bundling - MB HVC’s vs. MVC’s vs. LVC’s

Sources

Abstract

This report provides PC manufacturers, vendors and marketers a clear understanding of how the SMB market has been impacted by the current recession. It begins with higher-level changes and impacts to the market and then provides key year-over-year (YoY) changes that have occurred since the start of the downturn.

In addition the report provides critical blueprints to:

1. Segment the SMB market in a way that capitalizes on the downturn
2. Target-based on needs, behaviors and planned spending
3. Optimize marketing to ensure the highest return-on-marketing investments (ROMI)

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