European WAN Manager Survey 2009: European Attitudes Toward Unified Communications and VoIP Infrastructure : Market Research Report

European WAN Manager Survey 2009: European Attitudes Toward Unified Communications and VoIP Infrastructure

Published by: IDC

Published: Oct. 5, 2009 - 21 Pages

Table of Contents
IDC Opinion
In This Study
Methodology
Demographics
Interview Counts
Respondent Demographics
ICT Spending
Impact of Economic Situation
Mobility
Situation Overview
Introduction
Survey Findings
Unified Communications
Videoconferencing
IP PBX
Future Outlook
Essential Guidance
Learn More
Related Research
Synopsis
Table: Sample Size by Country
Table: Sample Size by Sector
Table: Sample Size by Company Size
Table: Location of Head Office, by Country
Table: Location of Head Office, by Sector
Table: Location of Head Office, by Size
Table: Number of Western European Countries Operated In, by Country
Table: Number of Western European Countries Operated In, by Sector
Table: Number of Western European Countries Operated In, by Size
Table: Number of Company Sites in Home Country, by Country
Table: Number of Company Sites in Home Country, by Sector
Table: Number of Company Sites in Home Country, by Company Size
Table: Number of Company Sites in Rest of WE, by Country
Table: Number of Company Sites in Rest of WE, by Sector
Table: Number of Company Sites in Rest of WE, by Size
Table: Use of Unified Communications, by Country
Table: Use of Unified Communications, by Sector
Table: Use of Unified Communications, by Company Size
Table: Elements of Unified Communications Used, by Country
Table: Elements of Unified Communications Used, by Sector
Table: Elements of Unified Communications Used, by Company Size
Table: Use of Very High Quality Videoconferencing, by Country
Table: Use of Very High Quality Videoconferencing, by Sector
Table: Use of Very High Quality Videoconferencing, by Company Size
Table: Use of Videoconferencing (Other than Telepresence), by Country
Table: Use of Videoconferencing (Other than Telepresence), by Sector
Table: Use of Videoconferencing (Other than Telepresence), by Company Size
Table: Types of Videoconferencing (Other than Telepresence) Used, by Country
Table: Types of Videoconferencing (Other than Telepresence) Used, by Sector
Table: Types of Videoconferencing (Other than Telepresence) Used, by Company Size
Table: Employees' Use of PBX Types, by Country
Table: Employees' Use of PBX Types, by Sector
Table: Employees' Use of PBX Types, by Company Size
Figure: Drivers for Network Spending, WAN Manager 2008 Versus WAN Manager 2009
Figure: Impact of the Economic Situation and Actions to Consider
Figure: Types of Used Remote Access to Corporate Network When Traveling or Working from Home
Figure: IP PBX Usage, Three-Year Trend

Abstract

This IDC study shows the results of the European WAN Manager Survey 2009. It highlights the views of 722 organizations throughout Europe. This document is one of five providing more insight into green IT, unified communications (UC), ICT services, managed UC services, and hosted VoIP.

"The purpose of unified communications is to expand the scope of traditional communication possibilities. This wide scope means that UC is also vulnerable to the current economic crisis. However, it is possible to perform well in a weak market by focusing on pockets of growth, and this survey points to some of the key segments," said Roosmarijn Cornelissen, research analyst, EMEA telecoms and networking team.

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