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U.S. Business Hosted IP Voice Services 2009-2013 Forecast: Where There's a Recession, There's a Way

Published by: IDC

Published: Dec. 3, 2009 - 25 Pages


Table of Contents


Table of Contents
IDC Opinion


In This Study
Methodology
Forecast Methodology
What Are We Forecasting?
What's in a Name?
Situation Overview
Types of Hosted IP Voice Providers
Those That Own the Network
Those That Lease the Network
Those That Expect the Customer to "Bring Your Own Broadband" (BYOBB)
Future Outlook
Forecast and Assumptions
Market Context
Essential Guidance
Learn More
Related Research
Synopsis
Table: U.S. Business Hosted IP Voice Services Seat Penetration and Revenue, 2006–2013
Table: U.S. Business Hosted IP Voice Services Revenue Share by Service, 2006–2013 (%)
Table: U.S. Business Hosted IP Voice Services Revenue by Service, 2006–2013 ($M)
Table: U.S. Business Hosted IP Voice Services Revenue per Service per Site per Month, 2006–2013 ($)
Table: U.S. Business Hosted IP Voice Services Revenue per Service per User per Month, 2006–2013 ($)
Table: U.S. Business Hosted IP Voice Services Core Hosted Voice Revenue Share by Segment, 2006–2013 (%)
Table: Key Forecast Assumptions for the U.S. Business Hosted IP Voice Services Market, 2009–2013
Table: U.S. Business Hosted IP Voice Seat Penetration, 2006–2013: Comparison of December 2008 and December 2009 Forecasts (000)
Figure: U.S. Business Hosted IP Voice Seat Penetration, 2006–2013: Comparison of December 2008 and December 2009 Forecasts

Abstract

This IDC study analyzes the U.S. business hosted IP voice services market through 2013. It highlights key drivers and trends and forecasts revenue for the entire market and segments, including core services and access.

"IDC predicts the U.S. business hosted IP voice services market will grow strongly through 2013, with a CAGR of 43.5% for 2008-2013," says Rebecca Swensen, research analyst for Mobility and IP Communications Services. "Both the struggling economy and the service providers' intentions to beef up hosted platforms with advanced applications like unified communications and functionality like mobility will drive more adoption of hosted IP voice services. However, as the telecommunications industry evolves into a more global market, United States-based service providers will face heated competition from European providers like BT and Orange Business. How quickly United States-based providers integrate advanced capabilities will make the difference between ensuring sustainability in the U.S. market and falling prey to the European providers' advanced technology and platforms over time."



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