|
Published by: Asia Pacific Telecom Research Ltd
Published: Oct. 1, 2009 - 254 Pages
Table of Contents
- Preface
- Copyright
- Table of Contents
- CHAPTER 1 - KEY NATIONAL DATA
- Geography
- Population
- Gross Domestic Product
- Other Economic Indicators
- Fixed Line Data
- Mobile Phone Data
- CHAPTER 2 - COUNTRY OVERVIEW
- Introduction
- History
- Geography
- Population
- Population Size
- Number of Households and Growth
- Number of People per Household
- Main Urban Areas
- Politics
- Economy
- Summary
- CHAPTER 3 - TELECOM OVERVIEW
- Background
- Current Situation
- Network Infrastructure
- Local Network
- Long Distance Network
- International Network
- Mobile Telephone Networks
- National Satellite Programme
- National Objectives
- Multimedia Super Corridor
- MSC Eligibility
- Flagship Applications
- Smart Cities
- Relocation Incentives
- Progress to Date
- Future Developments
- Government Initiatives
- Computerisation of Government Agencies
- Expanding the Use of IT in Schools
- PC Home Ownership Campaign
- Latest Development Strategy
- High Speed Broadband Network
- Corporate Information Superhighway
- Features
- Value Added Network Services
- Targeted Industries
- Power Line Communications
- Payphones
- Universal Service Provision
- Summary
- CHAPTER 4 - REGULATORY ENVIRONMENT
- Background
- Current Situation
- Relevant Government Authority
- Telecommunications Policy
- Legislation
- The Communications and Multimedia Act 1998
- The Malaysian Communications and Multimedia Commission Act 1998
- The Computer Crimes Act 1997
- The Digital Signature Act 1997
- The Telemedicine Bill 1997
- The Copyright (Amendment) Act 1997
- The Electronic Commerce Act 2006
- The Electronic Government Activities Act 2007
- The Communications and Multimedia Act 1998
- Malaysian Communications and Multimedia Commission
- New Licensing Regime
- Equal Access
- Mobile Number Portability
- Foreign Ownership
- Summary
- CHAPTER 5 - LOCAL SERVICES
- Background
- Current Situation
- Access Lines in Service
- Business Lines in Service
- Residential Lines in Service
- Total Lines in Service
- Total Number and Annual Growth of Lines in Service
- Teledensity
- Service Providers
- Tariffs
- Fixed Charges
- Usage Charges
- Wireless Local Loop
- Summary
- CHAPTER 6 - LONG-DISTANCE SERVICES
- Background
- Current Situation
- Network Infrastructure
- Service Providers
- Tariffs
- Fixed-Line to Fixed-Line Calls
- Fixed-Line to Mobile Calls
- Equal Access
- Summary
- CHAPTER 7 - INTERNATIONAL SERVICES
- Background
- Current Situation
- Service Providers
- Tariffs
- Equal Access
- Summary
- CHAPTER 8 - MOBILE TELEPHONE SERVICES
- Background
- Current Situation
- Number of Subscribers
- Number of Subscribers
- Penetration of Mobile Telephones
- Initial Licensees
- Corporate Developments
- Current Networks
- Mobile Number Portability
- Vendor Market Shares
- CT2 Services
- Further Information
- Summary
- CHAPTER 9 - WIRELESS DATA SERVICES
- Background
- Current Situation
- Short Messaging Services
- Multimedia Messaging Services
- Wireless Application Protocol Services
- General Packet Radio Services
- 3G Mobile Services
- Licence Conditions
- Criteria for Selection
- Bidders
- Assignment of Licences
- Subsequent Developments
- Second Licensing Phase
- TT dotCom Sdn Bhd
- MiTV Corp Sdn Bhd
- WiMAX
- The Asia Mobility Initiative
- Summary
- CHAPTER 10 - BROADBAND SERVICES
- Background
- Current Situation
- Number of Subscribers
- Number of Broadband Subscribers
- Penetration of Broadband by Population
- Penetration of Broadband by Households
- Digital Subscriber Line
- Telekom Malaysia Bhd
- Maxis Communications Bhd
- National Broadband Plan
- High Speed Broadband Project
- Broadband Telephony
- Further Information
- Summary
- CHAPTER 11 - INTERNET SERVICES
- Background
- Current Situation
- Number of Subscribers
- Number of Subscribers
- Internet Subscribers as a Percentage of the Population
- Key Drivers of Internet Usage
- Level of Disposable Income
- Perceived Value
- Proficiency in English
- Key Inhibitors of Internet Usage
- Number of ISPs
- Inadequate Telecom Infrastructure
- Number of PCs
- Malay Language
- Government Control
- Internet Service Providers
- Products and Services
- Jaring
- Telekom Malaysia (TMnet)
- Tariffs
- Jaring’s Tariffs
- TMnet Dial 1515 Tariffs
- TMnet Dial ISDN 1525 Tariffs
- Censorship
- Internet Telephony
- Restructuring the Broadband Market
- Internet Data Centres
- Jaring
- Telekom Malaysia
- Internet Connectivity
- Rural Internet Centre Programme
- Internet-Related Organisations
- The Association of the Computer Industry of Malaysia
- The Malaysian Network Information Centre
- The Multimedia Development Corp (http://mdc.com.my)
- Further Information
- Summary
- CHAPTER 12 - E-COMMERCE
- Background
- Current Situation
- Existing Legislation
- The Digital Signature Act 1997
- The Telemedicine Act 1997
- The Electronic Commerce Act 2006
- The Electronic Government Activities Act 2007
- Value of E-Commerce
- Business-to-Business
- Business-to-Consumer
- Business-to-Government
- Value of All E-Commerce
- Value and Growth of E-Commerce
- Per Capita Spending on E-Commerce
- Drivers of E-Commerce
- Industries
- Environment
- Government Support
- E-Commerce Initiatives
- Electronic Government
- Government Procurement System
- National Multi-Purpose Card
- Chip Applications
- Access Key Applications
- E-Commerce Related Bodies
- Multimedia Development Corp (www.mdc.com.my)
- Digicert Sdn Bhd (www.digicert.com.my/index.htm)
- New Economy Forum (www.nef.com.my)
- Further Information
- Summary
- CHAPTER 13 - PAGING SERVICES
- Background
- Current Situation
- Number of Subscribers
- Service Providers
- Summary
- CHAPTER 14 - TRUNKED RADIO SERVICES
- Background
- Current Situation
- Number of Subscribers
- Service Providers
- Tariffs
- Summary
- CHAPTER 15 - CABLE & SATELLITE INFRASTRUCTURE
- Background
- Current Situation
- Domestic Satellites
- Satellites in Operation
- Tracking Station
- Earth Stations
- International Satellites
- Domestic Cable Operators
- Telekom Malaysia Bhd
- TIME dotCom Sdn Bhd
- Domestic Cables
- International Cables
- International Cables in Operation
- Landing Stations
- Land Cables in Operation
- VSAT Systems
- Maxis Communications
- Telekom Malaysia
- Summary
- CHAPTER 16 - PAY-TV SERVICES
- Background
- Current Situation
- Regulatory Issues
- Television Households
- Number and Growth of TV Households
- Proportion of Households with TV Set
- Number and Growth of Pay-TV Subscribers
- Penetration of Pay-TV
- Astro All Asia Networks
- Background
- Licence Details
- Tariffs
- Other Licensees
- U Television Sdn Bhd
- Fine TV
- Cableview Services Sdn Bhd
- Media Prima Bhd
- Natseven Sdn Bhd
- Sistem Televisyen Malaysia Bhd
- Further Information
- Summary
- CHAPTER 17 - COMPANY PROFILES
- Cellular Communications Sdn Bhd
- Introduction
- Company Milestones
- Licences
- Products and Services
- Orbcomm
- Latest Financial Results
- Further Information
- Corporate Strengths and Weaknesses
- Strengths
- Weaknesses
- DiGi.Com Bhd
- Introduction
- Company Milestones
- Shareholders
- Products and Services
- Fixed Line Services
- Mobile Services
- Internet Services
- Satellite Services
- Facilities for International Services
- Strategic Alliances
- Strategy
- Latest Financial Results
- Profit and Loss Statements for 2008 and 2007
- Balance Sheets for 2008 and 2007
- Further Information
- Corporate Strengths and Weaknesses
- Strengths
- Weaknesses
- Maxis Communications Bhd
- Introduction
- Company Milestones
- Subsidiaries
- Domestic Subsidiaries
- Foreign Subsidiaries
- Licences Received
- Networks
- Products and Services
- Fixed-Line
- Mobile
- Internet
- Satellites
- Associated Companies
- Binariang Satellite Systems Sdn Bhd
- Astro All Asia Networks
- Development Plan
- Initial Public Offering
- Research and Development
- Latest Financial Results
- Maxis Group’s Income Statements, 2006 and 2005
- Maxis Group’s Balance Sheets, 2006 and 2005
- Further Information
- Corporate Strengths and Weaknesses
- Strengths
- Weaknesses
- Telekom Malaysia Bhd
- Introduction
- Company Milestones
- Shareholders
- Domestic Subsidiaries
- Overseas Subsidiaries and Associates
- Corporate Re-Structuring
- Products and Services
- Fixed Line
- Cellular
- Other
- Internet Services
- Latest Financial Results
- Telekom Malaysia’s Income Statements for 2008 and 2007
- Telekom Malaysia’s Balance Sheets for 2008 and 2007
- Further Information
- Corporate Strengths and Weaknesses
- Strengths
- Weaknesses
- Time dotCom Bhd
- Introduction
- Company Milestones
- Shareholders
- The Group’s Companies
- TT dotCom Sdn Bhd
- TIME Reach Sdn Bhd
- TIMESat Sdn Bhd
- TIME dotNet Bhd
- Hakikat Pasti Sdn Bhd
- Group Corporate Activities
- Licences Received
- Fibre Optic Backbone
- Products and Services
- Market Positioning
- Strategy
- Research and Development
- Latest Financial Results
- TIME dotCom’s Income Statements for 2008 and 2007
- TIME dotCom’s Balance Sheets for 2008 and 2007
- Further Information
- Corporate Strengths and Weaknesses
- Strengths
- Weaknesses
- U Mobile Sdn Bhd
- Introduction
- CHAPTER 18 - CONTACT DETAILS
- Government Agencies
- Public Bodies and Associations
- Telecom and Communications Companies
- Other IT Companies
- APPENDIX 1
- Satellites Serving Malaysia
- APPENDIX 11
- Submarine Cables Serving Malaysia
- LIST OF EXHIBITS
- CHAPTER 2 - COUNTRY OVERVIEW
- EXHIBIT 2.1: Size and Growth of Population, 2008-2013
- EXHIBIT 2.2: Number of Households and Annual Growth, 2008-2013
- EXHIBIT 2.3: Number of People per Household, 2008-2013
- EXHIBIT 2.4: Population of Main Conurbations
- CHAPTER 3 - TELECOM OVERVIEW
- EXHIBIT 3.1: Penetration Rate Targets, 2005
- EXHIBIT 3.2: Operators, Licence Dates and Market Shares
- EXHIBIT 3.3: Payphones by Type
- CHAPTER 4 - REGULATORY SITUATION
- EXHIBIT 4.1: Licence Categories
- EXHIBIT 4.2: Equal Access Codes
- CHAPTER 5 - LOCAL SERVICES
- EXHIBIT 5.1: Business Lines in Service and Annual Growth, 2008-2013
- EXHIBIT 5.2: Residential Lines in Service and Annual Growth, 2008-2013
- EXHIBIT 5.3: Total Lines in Service, 2008-2013
- EXHIBIT 5.4: Annual Growth of Lines in Service, 2008-2013
- EXHIBIT 5.5: Teledensity, 2008-2013
- EXHIBIT 5.6: Fixed Charges for Residential Customers
- EXHIBIT 5.7: Fixed Charges for Business Customers
- CHAPTER 6 - LONG-DISTANCE SERVICES
- EXHIBIT 6.1: Long Distance Call Tariffs
- EXHIBIT 6.2: Long Distance Call Tariffs
- CHAPTER 7 - INTERNATIONAL SERVICES
- EXHIBIT 7.1: International Tariffs
- CHAPTER 8 - MOBILE TELEPHONE SERVICES
- EXHIBIT 8.1: Mobile Subscribers and Annual Growth, 2008-2013
- EXHIBIT 8.2: Penetration of Mobile Phones, 2008-2013
- EXHIBIT 8.3: Initial Licensees, Technologies Used and Start Dates
- EXHIBIT 8.4: Original, Revised and Latest Names of Mobile Operators
- EXHIBIT 8.5: Networks Currently in Operation
- EXHIBIT 8.6: Market Shares, by Operator at October 2009
- CHAPTER 9 - WIRELESS DATA SERVICES
- EXHIBIT 9.1: WAP Rollout Schedule
- EXHIBIT 9.2: WiMAX Licence Details
- CHAPTER 10 - BROADBAND SERVICES
- EXHIBIT 10.1: Broadband Subscribers and Annual Growth, 2008-2013
- EXHIBIT 10.2: Broadband Penetration by Population, 2008-2013
- EXHIBIT 10.3: Broadband Penetration by Households, 2008-2013
- EXHIBIT 10.4: TM Net’s Streamyx Tariffs
- EXHIBIT 10.5: Maxis Broadband Tariffs
- CHAPTER 11 - INTERNET SERVICES
- EXHIBIT 11.1: Number and Growth of Internet Subscribers, 2008-2013
- EXHIBIT 11.2: Subscribers as a Percentage of the Population, 2008-2013
- EXHIBIT 11.3: Internet Service Providers and Internet Addresses
- EXHIBIT 11.4: TMnet Dial 1515 Tariffs
- EXHIBIT 11.5: TMnet Dial ISDN 1525 Tariffs
- CHAPTER 12 - E-COMMERCE
- EXHIBIT 12.1: Value of Business-to-Business E-Commerce, 2008-2013
- EXHIBIT 12.2: Value of Business-to-Consumer E-Commerce, 2008-2013
- EXHIBIT 12.3: Value of Business-to-Government E-Commerce, 2008-2013
- EXHIBIT 12.4: Value of B2B and B2C E-Commerce Combined, 2008-2013
- EXHIBIT 12.5: Value and Growth of E-Commerce, 2008-2013
- EXHIBIT 12.6: Per Capita Spending on E-Commerce, 2008-2013
- CHAPTER 14 - TRUNKED RADIO SERVICES
- EXHIBIT 14.1: Number and Growth of Subscribers, 2008-2013
- CHAPTER 15 - CABLE & SATELLITE INFRASTRUCTURE
- EXHIBIT 15.1: Launch Dates and Life Expectancy
- EXHIBIT 15.2: MEASAT Orbital Slots and Intended Purposes
- EXHIBIT 15.3: Foreign Satellites Serving Malaysia, with Locations
- EXHIBIT 15.4: Domestic Cables and Type
- EXHIBIT 15.5: International Cables and Abbreviations
- CHAPTER 16 - PAY-TV
- EXHIBIT 16.1: Number and Growth of TV Households, 2008-2013
- EXHIBIT 16.2: Proportion of Households with TV Set, 2008-2013
- EXHIBIT 16.3: Number and Growth of Pay-TV Subscribers, 2008-2013
- EXHIBIT 16.4: Penetration of Pay-TV in TV Households, 2008-2013
- EXHIBIT 16.5: Astro’s Tariffs
- CHAPTER 17 - COMPANY PROFILES
- Cellular Communications Sdn Bhd
- EXHIBIT 17.1: Celcom’s Telecom Licences and Years of Issue
- DiGi.Com Bhd
- EXHIBIT 17.2: DiGi’s Shareholders
- EXHIBIT 17.3: DiGi’s Profit and Loss Statements, 2008 and 2007
- EXHIBIT 17.4: DiGi’s Balance Sheets, 2008 and 2007
- Maxis Communications Bhd
- EXHIBIT 17.5: Main Domestic Subsidiaries
- EXHIBIT 17.6: Main Foreign Subsidiaries
- EXHIBIT 17.7: Licences Awarded
- EXHIBIT 17.8: Maxis Group’s Income Statements, 2006 and 2005
- EXHIBIT 17.9: Maxis Group’s Balance Sheets, 2006 and 2005
- Telekom Malaysia Bhd
- EXHIBIT 17.10: Telekom Malaysia Shareholdings
- EXHIBIT 17.11: Domestic Subsidiaries and their Activities
- EXHIBIT 17.12: Overseas Subsidiaries and Associates
- EXHIBIT 17.13: TM’s Profit and Loss Statements, 2008 and 2007
- EXHIBIT 17.14: TM’s Balance Sheets, 2008 and 2007
- Time dotCom Bhd
- EXHIBIT 17.15: TIME dotCom’s Shareholders
- EXHIBIT 17.16: TIME dotCom’s Corporate Activities
- EXHIBIT 17.17: Licences, Dates of Issue and Periods
- EXHIBIT 17.18: TIME dotCom’s Income Statements, 2008 and 2007
- EXHIBIT 17.19: TIME dotCom’s Balance Sheets, 2008 and 2007
AbstractMalaysia is, potentially, a rich country with abundant natural resources and a reasonably well-educated workforce. It is a federation of 13 states and three Federal Territories. It aspires to be one of the region’s major economic powers, with the goal of being a fully developed country by 2020.
Geographically, it consists of two parts. Peninsular Malaysia is a long stretch of land extending southwards from Thailand to the Straits of Johore, which separate it from Singapore. Sabah and Sarawak, adjoining areas located on the island of Borneo, and a few offshore islands together make up East Malaysia. East Malaysia and Peninsular Malaysia are 600 km apart at their closest point.
Malaysia’s population is predominantly Malay, but about a quarter are Chinese and nearly 10% are of Indian extraction.
The country made remarkable economic progress in the decade up to the start of the Asian economic downturn in 1997. That downturn had a considerable impact on Malaysia, although not as great as on some of its neighbours. Since then, the country’s economy has been slowly recovering.
The telecom industry in Malaysia has always been one of contrasts and anomalies, and it continues in this vein. Also, the level of development in most areas is disappointing for a country with major ambitions.
For example, numerous fixed line licences were issued when liberalisation was introduced but even after more than a decade the incumbent operator still controls almost 100% of the local loop (and, therefore, dependent services such as fixed line broadband).
Local services in Malaysia have traditionally been seriously deficient. Today, the country’s teledensity is still below that of many other countries at a similar level of economic development, yet the number of fixed lines in service is growing only minimally..
The country is not an easy one in which to provide long distance services. Much of it is mountainous and forested. This is true for a large part of Peninsular Malaysia and even more so in the East Malaysian states of Sabah and Sarawak. The sparse population also discourages the provision of telecom infrastructure in these areas.
The international services market is, like the rest of the fixed line segment, dominated by the previous monopoly operator. Despite the government’s efforts to introduce competition, little has materialised, though a number of VoIP operators have appeared in recent years.
In January 1985, Malaysia distinguished itself by becoming one of the first countries in the Asia-Pacific region to introduce mobile telephony. Despite the early start, the country then became something of a laggard in mobile use, a situation that has only recently been corrected.
Broadband is another case in point. The government has been promoting broadband use for many years yet the incumbent operator, which still has the government as its largest shareholder, did not introduce the service until 2001 and failed to promote it at all aggressively for some time. Even today the uptake of broadband is still fairly low. Indeed, Malaysia has one of the lowest penetrations of broadband services throughout the Asia-Pacific region.
Broadband has a prominent place in the government’s plans. It is aiming at 75% household broadband penetration by the end of 2010.
Wireless Data services were first introduced in 2000 but, apart from Short Messaging Services (SMS), have yet to take off to any great extent. Two 3G licences were issued in March 2003, with the first service beginning in May 2005 in certain of the more densely populated parts of the country. The second licensee introduced its service a couple of months later. Both licensees plan to extend their coverage progressively across most of the country.
Four WiMAX licences have been issued and services have already begun.
Internet usage is currently quite low for a country at Malaysia’s stage of economic development. This is largely due to the slow uptake of broadband services. Another inhibiting factor has been the attempts by government to control the distribution of what it sees as objectionable material over the Internet.
Regarding e-Commerce, the government began to promote online business in 1998 through a number of initiatives, but the volume of online trading is still small. Most of the activity to date has been with B2B transactions; B2C transactions are still very limited.
For some years, paging promised to be very successful but, like a number of other telecom services in Malaysia, it never realised its potential. These services have now been discontinued.
Trunked Radio services appear to have reached something of a plateau. The rapidly growing coverage of cellular services has taken away much of the market for Trunked Radio, but the latter’s advantages in certain situations in the Malaysian environment remains.
The country is now reasonably well endowed with telecom infrastructure, at least in its populated areas. There are still a number of infrastructural deficiencies elsewhere, however. Services are lacking in much of the rural areas in the country, especially in East Malaysia.
Malaysia now has three Pay-TV operators, one employing direct-to-home (DTH) satellite transmission, a second using UHF cable and a third offering DSL services over the telecom network.
Overall, the telecom industry is showing significant progress in certain areas, but it continues to suffer from some serious problems. Specifically, competition is still limited (except in the mobile sector), while certain of the operators continue to experience financial difficulties.
Get Full Details About This Report >>
|
|
US: 800.298.5699
Int'l: +1.240.747.3093
|
|
|
