Japan IP Conference Solutions Enterprise User Perceptions and Needs 2009 : Market Research Report

Japan IP Conference Solutions Enterprise User Perceptions and Needs 2009

Published by: IDC

Published: Nov. 24, 2009 - 50 Pages

Table of Contents
IDC Opinion

In This Study
Methodology
Survey Period
Methodology
Target Enterprises
Target Respondents
Survey Process
Presurvey
Main survey
Others
Situation Overview
Japan Enterprise Conference Solutions Market Trends
Japan Enterprise Conference Solutions Categories
Japan IP Conferencing/Telepresence Market Trends
Japan Enterprise Conference Solutions User Trends
Japan Enterprise User Trends for Teleconferencing Solutions
Overview of Teleconferencing Solutions Utilization Trends
Utilization Objectives, Implementation Reasons for Teleconferencing Solutions
Familiarity with Teleconferencing Solutions Vendors
User Satisfaction Levels for Teleconferencing Solutions
Japan Enterprise User Trends for Web Conferencing Solutions
Overview of Web Conferencing Solutions Utilization Trends
Utilization Objectives, Implementation Reasons for Web Conferencing Solutions
Familiarity with Web Conferencing Solutions Vendors
User Satisfaction Levels for Web Conferencing Solutions
Japan Enterprise User Trends for Videoconferencing Solutions
Overview of Video Conferencing Solutions Utilization Trends
Utilization Objectives, Implementation Reasons for Videoconferencing Solutions
Familiarity with Videoconferencing Solutions Vendors
User Satisfaction Levels for Videoconferencing Solutions
Japan Enterprise User Trends for Telepresence
Familiarity with Telepresence
Utilization Objectives, Implementation Reasons for Telepresence
Familiarity with Telepresence Vendors
Conference Solutions Implementation Plans of Japan Enterprise Users
Future Conference Solutions Implementation Plans of Japan Enterprise Users
Expected Results Enterprise Users Have of Conference Solutions
Conference Solutions Selection Factors of Enterprise Users
Enterprise User Reasons for Not Implementing Conference Solutions
Future Outlook
Essential Guidance
Learn More
Related Research
Synopsis
Table: Question Categories and Respondents
Table: Classification of Enterprise Conference Solutions
Table: Classification of IP Conferencing/Telepresence in the UC Market Category
Figure: Japan Enterprise Conference Solutions User Trends Survey: Respondent Breakdown by Employee Size
Figure: Japan Enterprise Conference Solutions User Trends Survey: Respondent Breakdown by Industry Sector
Figure: Japan Enterprise Conference Solutions User Trends Survey: Roles of Respondents within Company
Figure: Japan Enterprise Conference Solutions User Trends Survey: Respondent Understanding of In-house Conferencing Systems
Figure: Japan IP Conferencing/Telepresence Market Revenue Results by Segment Based on End-User Price, 2007 and 2008
Figure: Japan IP Conferencing/Telepresence Market Revenue Results by System Based on End-User Price, 2007 and 2008
Figure: State of Japan Enterprise Conference Solutions Utilization
Figure: State of Japan Enterprise Conference Solutions Utilization by Employee Size
Figure: State of Japan Enterprise Conference Solutions Utilization by Industry Sector
Figure: User Utilization Trends for Japan Enterprise Teleconferencing Solutions
Figure: User Utilization Trends for Japan Enterprise Teleconferencing Solutions by Employee Size
Figure: State of VoIP Systems/Services Implementation by Employee Size (for Reference)
Figure: Objectives for Utilizing Japan Enterprise Teleconferencing Solutions
Figure: Reasons for Implementing Japan Enterprise Teleconferencing Solutions
Figure: Vendors of Teleconferencing Solutions Utilized by Japan Enterprise Users
Figure: User Satisfaction Levels for Japan Enterprise Teleconferencing Solutions
Figure: Results of Converting to Japan Enterprise IP Teleconferencing Solutions
Figure: User Utilization Trends for Japan Web Conferencing Solutions
Figure: User Utilization Trends for Japan Enterprise Web Conferencing Solutions by Employee Size
Figure: Objectives for Utilizing Japan Enterprise Web Conferencing Solutions
Figure: Reasons for Implementing Japan Enterprise Web Conferencing Solutions
Figure: Vendors of Web Conferencing Solutions Utilized by Japan Enterprise Users
Figure: User Satisfaction Levels for Japan Enterprise Web Conferencing Solutions
Figure: User Utilization Trends for Japan Videoconferencing Solutions
Figure: User Utilization Trends for Japan Enterprise Videoconferencing Solutions by Employee Size
Figure: Objectives for Utilizing Japan Enterprise Videoconferencing Solutions
Figure: Comparison of Objectives for Utilizing Japan Enterprise Conferencing Solutions
Figure: Reasons for Implementing Japan Enterprise Video Solutions
Figure: Vendors of Videoconferencing Solutions Utilized by Japan Enterprise Users
Figure: User Satisfaction Levels for Japan Enterprise Videoconferencing Solutions
Figure: Results of Converting to Japan Enterprise IP Video Solutions
Figure: Japan Enterprise User Familiarity with Telepresence
Figure: Objectives for Utilizing Japan Enterprise Telepresence
Figure: Reasons for Implementing Japan Enterprise Telepresence
Figure: Vendors of Telepresence Utilized by Japan Enterprise Users
Figure: Future Conference Solutions Implementation Plans of Japan Enterprise Users
Figure: Expected Results Enterprise Users Have of Conference Solutions
Figure: Conference Solutions Selection Factors of Enterprise Users
Figure: Enterprise User Reasons for Not Implementing Conference Solutions

Abstract

This IDC study (which is a translation of the Japanese report IDC #J9050105) analyzes the user utilization trends for enterprise conference solutions that are based on the "2009 Enterprise Conference Solutions User Utilization Trends Survey" conducted in June 2009. IDC positions the IP conferencing/telepresence market as a part of the unified communications (UC) market. Despite the sluggish economic conditions, this solutions market is growing steadily.

"Conference solutions vendors and sales channels should target enterprises of specific size/industry and offer them the appropriate solutions that meet their needs. They should also increase their business opportunities by offering conference solutions as business continuity measures to users. In addition, the service market is forecast to grow in the future, and vendors should strengthen partnerships with service providers," says Takashi Manabe, research manager, Communications, IDC Japan.

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