Retail Banking Competitor Tracker - October 2009

Published by: Datamonitor

Published: Nov. 24, 2009

Table of Contents

Overview

Catalyst

Summary

Methodology

Introduction

This tracker provides both one-month and 12-month views of developments

Each month Datamonitor tracks the most relevant announcements from 100 competitors

Datamonitor's Retail Banking Team provides analysis of the key developments at both the one-month and 12-month level

A fully searchable database of the past 22 months of developments is also delivered alongside the report

Key Trends and Developments in October

Competition is beginning to return to UK mortgages

Citibank maintains its focus on China despite its need to restructure

NAB is abolishing fees on certain accounts

Postbank's new iPostbank application sees mobile banking gain momentum in Germany

Competitor activity fell in October

Product and service innovation stories became more dominant in October

M&A, new product and new service stories made up the majority of stories in October

Product, Services and Innovation

Abbey

UK: Abbey unveils mortgages with no upfront costs

UK: Abbey lowers fixed rates and introduces new tracker rate mortgage

Banque Populaire

France: Banque Populaire offers solutions for young working people

Citibank

US: Citibank launches Citi Mobile en Espanol

Thailand: Citibank expands range of tailored financial solutions for mid- and high-income customers

Clydesdale Bank

UK: Clydesdale Bank offers new £20 bank notes

Commonwealth Bank of Australia (CBA)

Australia: Commonwealth Bank enhances its NetBank customer service

Crédit Agricole

France: LCL offers 100% online banking through e.LCL

HBOS

UK: Halifax introduces daily overdraft charging structure

HSBC Bank

UK: First direct launches fee free remortgage offset trackers

National Australia Bank (NAB)

Australia: NAB waives bank fees on customers accounts

Nationwide Building Society

UK: Nationwide offers range of mortgage deals

Nedbank

South Africa: Nedbank relaxes lending criteria for home loans

South Africa: Nedbank offers salary protection scheme

Postbank

Germany: Postbank offers iPostbank to locate ATMs, branches and cash service stations

Standard Chartered

Singapore: Standard Chartered offers dream home service at a property showroom

M&A, Partnerships and Organic Growth

ABN AMRO

UK: ABN Amro Group splits into ABN Amro Bank and The Royal Bank of Scotland

Australia and New Zealand Banking Group (ANZ)

China: ANZ opens rural bank in China

Citibank

China: Citi launches Dalian Wafangdian Citi Lending in China

Japan: Citi sells NikkoCiti Trust and Banking to Nomura Trust & Banking

US: Citi concludes the sale of Norwegian consumer finance business to Gjensidige Bank

Deutsche Bank

Netherlands: Deutsche Bank agrees to acquire ABN Amro's Netherlands business

Industrial and Commercial Bank of China (ICBC)

Thailand: ICBC buys ACL Bank Public Company from Bangkok Bank

State Bank of India (SBI)

India: SBI plans more acquisition in Indonesia

Société Générale

France: Société Générale announces the acquisition of a 20% stake in Crédit du Nord

Appendix

Methodology

Further reading

Ask the analyst

Datamonitor consulting

Disclaimer

List of Tables

Table 1: The 100 companies and subsidiaries covered by Datamonitor's Retail Banking Competitor Tracker

List of Figures

Figure 1: M&A stories fell in October more significantly than product innovation and customer targeting events

Figure 2: New products and services, and M&A activity, dominated this month's news stories

Abstract

• Information on new product developments, mergers and acquisitions, distribution and partnerships.
• Insight on how the major retail banks are adapting to the ever changing economic climate.

• Provides a definitive source of information on all your competitors' key strategies.
• Offers insight into how the competitive landscape is evolving through M&A activities, partnerships and organic growth.
• Detailed insight into new product developments within retail banking.

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