IDC Small and Medium-Sized Business Market Update: October 2009

Published by: IDC

Published: Nov. 18, 2009 - 8 Pages

Table of Contents

Abstract

This IDC update examines a number of small and medium-sized business (SMB) initiatives in a variety of areas including Internet access, VoIP and unified communications, telecommunications bundles, laptops, printers and MFPs, network-attached storage, security software and cloud services, document management software, online advertising, call center services, CRM, partner programs, and corporate reorganization:

• Verizon Offers Free WiFi Hotspot Access to Small Business Customers
• Avaya Launches VoIP Platform for SMBs and Creates SMB-Specific Sales Center with AT&T
• Digium Adds Unified Communications Capabilities to IBM Smart Cube
• Qwest Offers Communications Bundle to Small Businesses
• Dell Unveils New Laptops and AT&T Promotion
• HP Unveils New PCs and Power Management Tools for Small Firms
• OKI Introduces Color MFP for SOHO Market
• Epson Launches Inkjet for Small Firms
• Iomega Unveils NAS Device for SOHO Users
• CA Upgrades Internet Security Suite for SMBs
• Toshiba Announces Document Management Software for SMBs
• Google Offers New Ad System for SMBs
• Marchex Announces Reputation Management for SMBs
• TRUSTe Offers New Privacy Services to Small Businesses
• StorageCraft and Doyenz Offer Security Services to SMBs
• Cisco and Salesforce.com to Deliver Call Center Services to SMBs
• Dell Announces New CRM Applications and Partner Incentives
• Sprint Forms Internal Small Business Team

About MarketResearch.com
MarketResearch.com is an online aggregator selling over 300,000 market research reports, company profiles and country profiles from over 700 research firms. Our reports will provide you with the critical business and competitive intelligence you need for strategic planning and marketing research. Coverage includes the US, UK, Europe, Asia and global markets.