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Opportunities for Next Generation Search in Retail (Analyst Insight)

Published by: Datamonitor

Published: Oct. 28, 2009


Table of Contents


Overview
CATALYST
SUMMARY
OVUM VIEW
analysis
THE DATA-RICH RETAIL SECTOR BENEFITS FROM NEXT-GENERATION SEARCH
Retailers collect and retain data from many different sources but are rarely able to use it
Next-generation enterprise search with semantic technology improves retail efficiency
IT managers are keen to know more about semantic technology
RETAIL INVESTMENT PRIORITIES CREATE OPPORTUNITIES FOR STE
Retail IT investment priorities are repositioned to weather the downturn
Many IT investment areas could benefit from next-generation search technologies
APPENDIX
DEFINITIONS
METHODOLOGY
FURTHER READING
ASK THE ANALYST
OVUM CONSULTING
DISCLAIMER
List of Figures
Figure 1: Enterprise search technology in the retail environment
Figure 2: Retail priorities and IT the responses which are suitable for semantic search technology

Abstract

Introduction

Data-intensive industries such as retail would benefit from next generation enterprise search technology, particularly as the number of structured and unstructured data sources continues to grow. Retailers are investing in technologies to improve business efficiencies, but could further benefit from improved functionality if next generation search technologies were incorporated.

Scope
  • The retail sector is data-rich and the number of available data sources from which retailers should gain insight, is growing.
  • Retailers would benefit from next generation search technology, such as semantic search.
  • Current retail investment priorities create opportunities for semantic search technologies.
Highlights

Although retailers are storing large amounts of data, so far the current legacy systems have proven incapable of using this data for the strategic benefit to the retailers' businesses.

Technologies that are considered as potential areas for investment, such as HCM (human capital management) and knowledge management, could be enhanced and deliver greater benefit if next generation search capabilities were incorporated at some level.

Reasons to Purchase
  • Understand the opportunities for next generation search technologies, such as semantic search, in the retail sector.
  • Learn the business issues in retail and how these can be addresses using semantic search technologies.


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