Monthly IT Services News Analysis, October 2009

Published by: Datamonitor

Published: Nov. 4, 2009

Table of Contents

Overview

Summary

Table of Contents

Table of figures

Table of tables

News Analysis

Services Vendors Keep Shrinking as US Emerges from Recession

Consulting continues to be hit hardest

Offshore threat grows

Xerox Boosts BPO Offering with ACS buy

ACS finally gets the takeover deal it wanted

More a BPO than an IT move

IT Services Contracts Quarterly Analysis, Q3 2009

Total contract value was the lowest for two years

There was less public sector outsourcing in Q3 2009

Private sector outsourcing activity was driven by major wins for Ericsson

BP awarded large deals to five vendors

Ericsson emerged as the most successful vendor in Q3

Sykes Expands Footprint with ICT Acquisition - Further Consolidation Ahead?

DM Outsourcing Index

DM Outsourcing Index increases to 109.6

Contract Round-Up

October's 10 Biggest Outsourcing Deals

News In Brief

Cognizant Acquires India Service Center of UBS

Infosys Plans 22 Rural BPO Centers in India

Perot Systems Acquires BearingPoint China Consulting

Mahindra Satyam Restructures European Operations

Company Profile

TechTeam Global Inc

Key Facts

Our View

Growth Strategy

Focus

Align

Grow

Market Analysis

Product and Services Coverage

IT outsourcing

Business process outsourcing

Professional services

Specialized solution support

Company Milestones

Financial Performance

Appendix

Ask the analyst

Datamonitor consulting

Disclaimer

Overview

Table 1: Financial results of major IT services vendors reported in October 2009

Table 2: Impact of results announcements on share prices of major IT services vendors

Table 3: Number of Contracts Recorded Over the Last Five Quarters

Table 4: Number of Private Sector Contracts Recorded Over the Last Five Quarters

Table 5: 20 Biggest Private Sector Deals Signed in Q3 2009

Table 6: Biggest gainers and losers on the DM Outsourcing Index this month

Table 7: 10 Biggest Deals of the Month

Table 8: TechTeam - Key Facts

List of Figures

Figure 1: Total contract value divided by private and public sector clients, Q3 2008 to Q3 2009

Figure 2: Breakdown of total contract value by vendor, Q3 2009

Figure 3: The DM Outsourcing Index since January 2008

Figure 4: TechTeam's revenue and net profit, 2004 to 2008 ($m)

Figure 5: TechTeam's 2008 revenue by business unit

Figure 6: Number and total contract value of private sector deals, Q3 2008 to Q3 2009

Abstract

Introduction

Datamonitor's IT Services analysis team takes an in-depth view of activity in the IT services market over the last month, covering systems integrators, IT consultancies, outsourcers and BPO providers.

Scope

• This analysis report provides: insight into the month's top stories;
• Contract news;
• Other news in brief;
• Profile of a leading vendor.

Highlights

This edition of the Monthly IT Services News Analysis includes details of Xerox's acquisition of ACS, analysis of the financial releases from major IT services vendors and analysis of contract signings in Q3.

Reasons to Purchase

• This brief rounds up all of the big news in the global IT services market from the past month.
• In addition, it provides in-depth analysis and opinion on the issues currently shaping the market.
• It allows users to analyze trends by IT services domain and by client industry and country.

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