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Australian Public Sector: Centrelink

Published by: Ovum Plc

Published: Oct. 21, 2009 - 21 Pages


Table of Contents


Overview
Centrelink
Key facts
Organisation description
Agency role
Organisation structure
Organisation chart
Staff profile
Budget overview
Operating budget
ICT budget
Information and communication technology
ICT organisation
ICT environment
IT architecture
E-business strategy
IT initiatives
IT Refresh
Desktop refresh
Income Security Integrated System
Data Network Redesign Project
Storage area network implementation
Centrelink enterprise data warehouse
Internet security
Process Enhancement Program
Staff ID system pilot
E-services
ICT procurement
ICT contracts
Recent major contracts
Expiring ICT contracts
Acknowledgements
Useful links
Sources
List of Tables
Table 1: Staff numbers by location at June 2008
Table 2: Operating expenses 2009-10
Table 3: Operating expenses 2008-09 estimated actual
Table 4: Software suites by function
Table 5: ICT related procurement plans for 2009-10
Table 6: Major ICT contracts 2006-09
Table 7: Major contracts known to expire in the next two years

Abstract

Centrelink is an Australian government statutory agency within the Human Services portfolio. It is responsible for delivering a range of Commonwealth services to the Australian community. This report profiles the agency and its ICT organisation, major ICT projects and vendor relationships.

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