Who's Who in the Zoo 8: Canadian Telecommunications Services 2009 Competitive Analysis : Market Research Report

Who's Who in the Zoo 8: Canadian Telecommunications Services 2009 Competitive Analysis

Published by: IDC

Published: Oct. 31, 2009 - 290 Pages

Table of Contents
IDC Opinion

In This Study
Methodology
Situation Overview
Introduction
Global Recession
Wireless
Global Internet Traffic Forecast
Competitive Landscape
Market Size and Share
Canadian Teledensity Indicators
Canadian Telecom Services Market in 2008
Canadian Telecom Capex Growth in 2008
Network Service Provider Types and Share
NSP Classification Taxonomy
NSP Market Share
Telecom's Contribution to Global Warming and NSP Carbon Footprint
Future Outlook
Incumbent Local Exchange Carriers
Market Size and Share: Incumbents Still Dominant Players
Comparison of Bell and Telus Revenue Mix
Local Market
Local Market Deregulation
Incumbent Local Exchange Carrier Vendor Profiles
BCE
BCE's Recent History, Corporate Organization, and Structure
Bell Canada
Executive Changes
Bell's Strategic Initiatives
Bell Canada's Network
40G Adaptive Optical Engine
Network Investment Priorities
2009 Capex Guidance
FTTN Project
2010 Olympic Games
Products and Services
Bell Business Markets Group Organization
Business Markets' IT Services
Infrastructure Outsourcing
Professional Services
Managed Security Services
New Consumer Support Services
Bell Boosts Retail Presence with The Source
Bell/MSN Close Joint Portal
Environmental Achievements
Bell Aliant Regional Communications
Aliant's Strategies and Priorities
Aliant to Build FTTH Network
Environmental Benefits of FTTH
Bell Aliant Alternate Energy Use
Bell Nordiq
Bell Nordiq's Networks
Telus
Telus' Strategies and Priorities
Telus Capex
Telus Networks
Telus IT Services
Enterprise Outsourcing
Environmental Targets Set
Manitoba Telecom
MTS' Strategies and Priorities
Allstream Acquisition
Saskatchewan Telecommunications
SaskTel Capex Priorities
Northwestel
Independent ILECs
Competitive Local Exchange Carrier Vendor Profiles
Market Size and Market Share
Allstream
Network
Extended Network Alliances
Service Offerings
IT and Hosted Infrastructure Services
Delphi Acquisition
IT Service Contracts
Strategic Direction
Optical Wavelengths on Demand
IP Trunking Service
Challenges
Rogers Communications
E.S. (Ted) Rogers 1933–2008
Organization and Executive Changes
Strategy
Rogers Business Solutions
RBS Networks
RBS-Sprint Pact
Futureway Acquisition
Alberta SuperNet, Bell West, and Axia NetMedia
Axia Pursues International Networks
Navigata
Navigata's Network
Cable and IP Telephony
Telco Versus Cable Triple-Play Bundle Comparison
Rogers Cable
Shaw Communications
Shaw Business Solutions Network
Shaw Seeks to Buy Mountain Cablevision
Vidéotron Télécom
Vidéotron's Networks
Cogeco
Cogeco's Fibre-Optic Networks
Bragg Communications
EastLink Cable
Persona
Newfoundland Broadband Network
Amtelecom Group
Vonage Canada
Skype Technologies
Canada Pension Plan Buys Skype Stake in eBay Spin-Off
Long Distance Interexchange Carriers and Resellers
Market Size and Market Share
CRTC Repeals Inappropriate Access Charge
Primus
Primus Canada Network
Colocation Backbone Routing
ADSL2+ and Primus TalkBroadband
Globalive
Yak Communications
Yak High-Speed VoIP Service
OneConnect
Infrastructure
Telehop
Metro Access
Long Distance Wholesale
Data Communications and International Carriers
AT&T Global Services
AT&T GS Network
Verizon Business
Verizon Business Networks
Sprint Nextel
KPN International
BT PLC
Networks and Geographic Coverage
BT's Global 21CN Next-Generation Network
BT Americas
Data Services
MPLS-Based IP VPN
IPSec-Based IP VPN
Fixed Mobile Convergence Offering Withdrawn
Deutsche Telekom (T-Systems)
Orange
Tata Communications
Tata's Network
Global Crossing
Cogent
XO Communications
Level 3
Cogeco Data Services
Network
Cogeco Buys MaXess Networx
Utility Telecoms
Ontario Hydro Looks at Wireless Broadband
Hydro Telecoms' Consolidation Continues
Hydro One
Ontario Smart Health Network
Atria Networks Emerges as Consolidator
Atria's Acquisition Spree
Blink Communications
Blink Acquires Enersource Telecom
Sudbury SureNet
Ontera and North Bay Hydro
Enmax Envision
Hydro-Québec
Gaz Métropolitan and MTO Telecom
Wholesale Internet Transport and Transit
PEER 1 Network Enterprises
Current Managed Services Offerings
Internet Service Providers
Market Size and Market Share
Bandwidth Increases
DOCSIS 3.0 Deployment Raises the Speed Limit
CRTC Weighs in on Net Neutrality Debate
Telco IPTV
Other ISPs
AOL Canada
Broadband Availability
First Nation Broadband Networks
Keewaytinook Okimakanak Broadband Telehealth Network
Satellite Broadband
Telesat
Bell ExpressVu
Barrett Xplore
WiFi Hotspots
FatPort
Vex
Muni WiFi Mesh Networks
Fred eZone
Cogeco Data Services One Zone Mesh WiFi
Atria WiFi Mesh
Fixed Wireless Broadband Internet
Craig Wireless
Saskatchewan Promotes Wireless Broadband
Nova Scotia Adopts Wireless Broadband
TeraGo Networks
Clearwire
Inukshuk and Rogers-Bell Coopetition
Primus
Wireless
Wireless Substitution Continues to Rise
Wireless and Public Safety: Enhanced Wireless 911
Wireless Subscriber Share
ARPU Pressure
Wireless Data Stimulates ARPU
Rogers Wireless
Rogers Wireless' Networks
Rogers Launches Rocket Product for Small Businesses
Bell Mobility
Bell Mobility's Networks
EV-DO Upgrade
Bell and Telus Build Joint HSDPA Network
Telus Mobility
Telus Mobility's Networks
SaskTel Mobility
MTS Mobility
TbayTel Mobility
Spectrum Auction Admits New Entrants
Globalive Backed by Egypt's Orascom
CRTC Probes Globalive Ownership
Cablecos Score Big Holdings
Vidéotron
Shaw
DAVE
MTS Allstream
Wireless Capex Gets $1 Billion Boost in 2009
Research Network Operators
Communications Research Centre
CANARIE
ORION
ORION Network Upgrade
Quebec's RISQ Network and Montreal Municipal Fibre Condominium
Communications Satellite Operators
Telesat and Loral
Direct-to-Home Providers
Bell ExpressVu
Star Choice
Essential Guidance
Actions to Consider
All Providers
In the Consumer Market
In the SMB market
In the Enterprise Business Market
Learn More
Related Research
Definitions
Methodology
Synopsis
Table: Global and Canadian Telecom and IT Indicators, 2008
Table: Canadian Telecom Services Spending by Segment, 2004–2008 (C$M)
Table: Top 20 Global Telecom Service Providers, 2008 (US$M)
Table: Select Telecom Service Providers' Greenhouse Gas Emissions and Energy Consumption, 2007–2008
Table: Canadian Local Services Revenue and Access Lines, 2004–2008
Table: Bell Canada at a Glance, 2008
Table: Bell Aliant Regional Communications Income Trust at a Glance, 2008
Table: Telus Communications at a Glance, 2008
Table: Telus Capital Expenditures by Province, 2007 and 2008 (C$M)
Table: Manitoba Telecom Services at a Glance, 2008
Table: SaskTel at a Glance, 2008
Table: Northwestel at a Glance, 2008
Table: MTS Allstream at a Glance, 2008
Table: Rogers Communications at a Glance, 2008–2009
Table: Rogers Business Solutions at a Glance, 2008
Table: Alberta SuperNet ISP Access Bandwidth Prices, 2008–2009
Table: Canadian Non-ILEC VoIP Consumer Connections, Revenue, and Average Monthly Churn, 2004–2008
Table: Canadian Cable Company Capex Budgets, 2000–2008 (C$M)
Table: Rogers Cable Capex, 2007–2008 (C$M)
Table: Shaw Communications at a Glance, 2008
Table: Canadian Long Distance Plans, 2009
Table: Primus Telecommunications Canada at a Glance, 2008
Table: BT Data Communications Products and Global Availability
Table: Tata Communications Undersea and Terrestrial Cable Systems Acquired from Teleglobe Canada by Region
Table: Canadian Consumer Internet Access Retail Revenue, 2005–2008 (C$M)
Table: Canadian High-Speed Internet Share, 2008
Table: Canadian ISP Deep Packet Inspection Vendors
Table: Canadian Telecom IPTV Services, 2008
Table: Canadian Internet Availability by Access Technology, 2007 and 2008 (% Households)
Table: Characteristics of Select Canadian Muni WiFi Mesh Networks
Table: Atria Wireless Internet Service Plans in Waterloo-Wellington
Table: Canadian Wireless Carrier 911 Revenue, 2008
Table: Rogers Wireless at a Glance, 2008
Table: Rogers Wireless Capex Program Additions, 2007–2008 (C$M)
Table: Bell Mobility at a Glance, 2008
Table: Telus Mobility at a Glance, 2008
Table: Spectrum Holdings of Canadian Wireless Auction Bidders by Region, July 2008 (%)
Table: Telesat Satellite Characteristics and Capacity
Figure: Global Telecom Services Revenue Share by Segment, 2008
Figure: Global Wireless Versus Fixed Telephone Line Subscribers, 1997–2008
Figure: Canadian Wireless Versus Fixed Telephone Line Subscribers, 2003–2008
Figure: Global Internet Traffic by Customer Type, 2008–2013
Figure: Global Consumer Internet Traffic by Application, 2008–2013
Figure: Competition in Canadian Telecom Markets, 2008
Figure: Canada's Population Density, 2006
Figure: Canada's Teledensity Penetration per 100 People by Service Type, 1997–2008
Figure: Canadian Wireline and Wireless Telecom Services Revenue 2000–2008
Figure: Canadian Telecom Services Revenue by Segment, 2001–2008
Figure: Canadian Telecom Services Revenue Share by Segment, 2008
Figure: Canadian Retail Telecom Services Revenue Share by Segment, 2008
Figure: Global Telecom Capital Expenditures and Capital Intensity Ratio, 2003–2008
Figure: Canadian Telecom Services Capital Expenditures, 2001–2008
Figure: Canadian Telecom Services Capex Spending Annual Change, 2001–2009
Figure: Canadian Telecom Services Revenue Versus Capital Spending, 1999–2008
Figure: Canadian Telecom Services Provider Taxonomy and Players by Segment, 2008
Figure: Canadian Telecom Services Revenue Share by Provider Type, 2008
Figure: Canadian Telecom Services Revenue Share by Provider, 2008
Figure: Canada's Leading Incumbent Telephone Companies by Territory and Revenue, 2008
Figure: Canadian ILEC Wireline Capex Spending, 2001–2009
Figure: Canadian ILEC Capital Intensity Ratios (Capex as Percentage of Revenue), Year-End 2008
Figure: Comparison of Bell's and Telus' Product Line Revenue, 2008
Figure: Canadian Local Access Revenue Share by Carrier, 2008
Figure: Canadian Local NAS Lines by Carrier, 2008
Figure: Canadian Phone Lines: Circuit TDM Versus VoIP Line Equivalents, 2005–2008
Figure: BCE Revenue Sources, 2008
Figure: Bell Canada Unconsolidated Revenue by Service, with and Without ExpressVu, 2008
Figure: Bell Canada Organizational Leadership, 2008–2009
Figure: Bell Canada's National Transport Network
Figure: Bell Canada ILEC Capex and Capital Intensity Ratio, 1998–2009
Figure: Bell Canada Vancouver Olympics Optical Core Network
Figure: Bell Canada Business Markets Organization, 2009
Figure: Bell Canada Business Markets Lines of Business and Services Portfolios
Figure: Bell Business Group Revenue By Vertical Market, 2008
Figure: Bell Canada ICT Organization and Offerings
Figure: Brand Perception of Canadian Infrastructure Service Providers, 2008
Figure: Location of The Source Retail Outlets
Figure: BCE Greenhouse Gas Emissions and Intensity, 2003–2008
Figure: Bell Aliant Regional Communications Service Territories
Figure: Bell Aliant Regional Communications Organization and Executives, 2008–2009
Figure: Bell Aliant Regional Communications Structure
Figure: Bell Aliant Detailed Corporate Structure
Figure: Bell Aliant Regional Communications Revenue by Service Segment, 2008
Figure: Competitive Cable Telephony Footprint in Bell Aliant's Territory, 2005–2009 (Percentage of Households Passed)
Figure: Bell Nordiq Ownership Structure
Figure: NorthernTel Service Area
Figure: Bell Nordiq Territory and Networks
Figure: Telus Executive Team, 2008–2009
Figure: Telus Revenue by Product Line, 2008
Figure: Canadian Telecom Services Business Contribution by Vertical Industry, 2008
Figure: Telus Quarterly Network Access Line Loss, 2006–2008 (000s)
Figure: Telus National IP and Wireless Networks, 2008
Figure: MTS Allstream Organization, 2008–2009
Figure: MTS Allstream Networks, 2008
Figure: MTS Allstream Revenue by Segment, 2008
Figure: SaskTel Revenue by Segment, 2008
Figure: Northwestel Territory and Network
Figure: Incumbents' Local Line Share by Province, 2006–2008
Figure: Canadian ILEC and CLEC Local Line Share by Customer Segment, 2008
Figure: Canadian CLEC Local Retail Lines by Type, 2000–2008
Figure: Allstream Corporate Roots, 1847–Present
Figure: Allstream National Network and Points of Presence
Figure: Allstream Internet Datacentres
Figure: Allstream Enterprise Services Triple Play
Figure: Canadian Business Telecom Revenue Share, 2008 (% Revenue)
Figure: Allstream Revenue and Capex, 2000–2008
Figure: Origins of Rogers' Batteryless Radio, 1925
Figure: Rogers Communications Revenue by Segment, 2008
Figure: Rogers Communications Corporate Organization, 2009
Figure: Revenue Comparison of Canada's Largest ILECs with Rogers, 2008
Figure: RBS Fibre-Optic Network
Figure: GT/360 Eastern Canadian Network Assets Acquired by Rogers Telecom, 2005–2006
Figure: Futureway Communications Service Area
Figure: Group Telecom Network Assets Acquired by Bell Canada
Figure: Alberta SuperNet Network
Figure: Navigata British Columbia and National Networks
Figure: Service Territory of Five Largest Digital Cable Television Systems in Canada
Figure: Comparison of Canadian Cable and Telco Average Residential Revenue per Home Passed, 2Q09
Figure: Comparison of Canadian Cable and Telco Average Residential Triple-Play Bundle Revenue, 2Q09
Figure: Canadian Telecom Capex by Segment, 2000–2009
Figure: Rogers Cable Hybrid Fibre-Coax Network Clusters
Figure: Top 5 Canadian Telecom Capex Spenders, 2000–2009
Figure: Shaw Cable Service Territory
Figure: Shaw Cable Revenue by Segment, 2008
Figure: Shaw Business Solutions Core IP Network
Figure: Vidéotron Ownership Structure
Figure: Vidéotron Télécom Network
Figure: Vidéotron DOCSIS 3.0 Cisco Systems Wideband Architecture
Figure: Cogeco Ontario and Quebec Intercity Fibre-Optic Network
Figure: Bragg Communications Subsidiaries
Figure: Bragg Communications Revenue by Segment, 2008
Figure: EastLink Fibre-Optic Network
Figure: Newfoundland Government Broadband Initiative
Figure: Amtelecom Group's Service Territories
Figure: Vonage Canadian Network Coverage
Figure: Skype Global Long Distance Traffic Volume, 2006–2009
Figure: Skype Investor Share After September 2009 Acquisition
Figure: Canadian Retail Long Distance Revenue and Traffic Share by Provider Type, 2008
Figure: Canadian Incumbents' Long Distance Revenue Share in ILEC Territories, 2006–2008
Figure: Canadian Long Distance Revenue Share by Customer Type, 2008
Figure: Canadian Long Distance Revenue Share by Provider, 2008
Figure: Primus Canada Revenue by Service Type, 2008
Figure: Primus Canada Network
Figure: Primus Colocation Backbone Routing
Figure: Yak's Canadian Dial-Around Network
Figure: Yak Dial-Around Long Distance Call Path Within Canada
Figure: Metro Access GTA Expanded Calling Area
Figure: Canadian Long Distance Wholesale Revenue, 2000–2008
Figure: Canadian Telecom Competition Milestones, 1964–1996
Figure: Canadian Data Communication Revenue by Provider Type, 2008
Figure: AT&T Corporate Consolidation and Rebirth, 2007
Figure: AT&T Global Strategy
Figure: AT&T Global NOC and IP Network Nodes
Figure: AT&T Global Networks Canadian Nodes
Figure: AT&T Network Operations Centre and Daytona Database
Figure: Verizon Global Network, 2008
Figure: Sprint Nextel Global IP Network
Figure: KPN International Network
Figure: BT Group Organization, 2008–2009
Figure: BT Global Network
Figure: BT North American Network
Figure: Deutsche Telekom T-Systems Global Network
Figure: Orange Global and North American Network Coverage
Figure: Tata Communications Network
Figure: Global Crossing Network
Figure: Cogent Communications Network
Figure: XO Communications Network
Figure: Level 3 Communications Network
Figure: Cogeco Data Services Greater Toronto Area Network
Figure: Cogeco Southwestern Ontario Fibre-Optic Network Acquired from MaXess Networx
Figure: Hydro One Telecom Network
Figure: Atria Networks Coverage, 2009
Figure: Atria Networks Acquisitions
Figure: Greater Sudbury Hydro's Fibre-Optic Telecommunications Network
Figure: Ontera Northern Ontario Service Area
Figure: Enmax Envision Calgary Network, 2008
Figure: Gaz Métro Corporate Structure
Figure: MTO Telecom Montreal Fibre-Optic Network
Figure: Canadian Fibre-Optic Backbone Routes
Figure: PEER 1 Network International Points of Presence
Figure: Canadian Residential Internet Access by Connection Type, 2008
Figure: Canadian High-Speed Internet Provider Share by Access Type, 2008
Figure: Rogers Tiered Residential Internet Services, 2008
Figure: Canadian Urban Versus Rural Broadband Internet Availability by Province, 2008
Figure: Keewaytinook Okimakanak Ontario Broadband Network
Figure: Fredericton Fred eZone WiFi Coverage
Figure: Cogeco Data Services Toronto Mesh WiFi OneZone Coverage
Figure: Atria Networks Mesh Systems in Southwest Ontario
Figure: Canadian Fixed Wireless Frequency Allocations
Figure: Nova Scotia's Wireless Broadband Network
Figure: TeraGo Networks Wireless Broadband
Figure: Canadian Wireless Subscriber Growth, 1995–2008
Figure: Mobile Penetration Rates: Canada and Select Countries, 2008
Figure: Canadian Coverage for All Wireless Providers Combined, 2008
Figure: Canadian 3G Wireless Coverage, 2008
Figure: Canadian Wireless Share, 2008 (% Subscribers)
Figure: Comparison of Wireless Contribution to Revenue of Canada's Top 3 Providers, 2008
Figure: Comparison of Canadian Wireless Provider ARPU, 1995–2008 (C$/Month, Blended)
Figure: Canadian Wireless Carriers' Postpaid Subscriber Mix, 2008
Figure: Canadian Text Message Volume, 2002–2008
Figure: Rogers Wireless GSM and HSPA Network Coverage
Figure: Rogers Wireless Consumer Data Price Plans (BlackBerrys/Smartphones/PC Cards), 2008 (C$/Month)
Figure: Bell Mobility Digital and 3G Network Coverage, 2008
Figure: Bell and Telus Joint Wireless 4G Network Evolution
Figure: HSDPA Global Coverage, 2009
Figure: Telus Mobility National Wireless Network
Figure: SaskTel Wireless Coverage of Saskatchewan
Figure: MTS Mobility Coverage of Manitoba
Figure: TbayTel Mobility Coverage
Figure: Weather Investments Telecom Assets
Figure: Canadian Wireless Revenue and Capex, 2001–2009
Figure: CRC Organization, 2008
Figure: Ottawa Region High-Technology Firms Family Tree and Lineages to CRC-DRTE Complex, 1950–Present
Figure: CANARIE CA*net 4 Network, 2008
Figure: ORANO's ORION Internet Backbone, 2008
Figure: ORION Network Topology, 2008
Figure: ORION Upgraded Network Architecture, 2008
Figure: Quebec's RISQ Fibre-Optic Network
Figure: Telesat Geosynchronous Satellites (Planned and in Orbit) by Location, 2008–2009
Figure: Canadian DTH Satellite Customers by Provider, 1999–2008

Abstract

This IDC study is the eighth edition of IDC Canada's annual guide to the Canadian telecommunications services sector. Designed to keep the reader abreast of strategic, structural, and technological changes affecting telecom markets in Canada, this study offers insight into each market segment by outlining key market trends and profiling major market participants and detailing their market share.

Technological change, structural upheaval, and consolidation are likely to remain permanent features of the Canadian telecommunications services landscape and to impact the competitive position of key players, according to this eighth edition of IDC Canada's popular annual guide to the C$39.6 billion Canadian telecommunications services sector.

"Despite the current Great Recession, new and well-healed players continue to enter the Canadian market," says Lawrence Surtees, vice president of Communications Research and principal analyst at IDC Canada Ltd. "And cable telephony not only continues to make substantial inroads in the home phone market, but cable operators are now the incumbents in most Canadian consumer markets at the same time as they are set to assault the small business market."

Faced with those dynamics, Canadian incumbent players must occupy their turf — especially in the burgeoning wireless segment — to remain viable and to succeed.

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