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Saudi Arabia IT Services Market 2009-2013 Forecast and 2008 AnalysisPublished by: IDC Published: Oct. 20, 2009 - 56 Pages Table of ContentsTable of Contents IDC Opinion In This Study MethodologyExecutive SummaryDetailed Analysis of the IT Services MarketImpact of the Economic CrisisVertical Market PerspectiveEnd-Users ConcernsCurrent Business ConcernsIT-Related ConcernsTrends, Preferences, and Satisfaction in IT Services ProcurementSatisfaction with Operational ManagementAcceptance of Outsourcing and Managed ServicesSituation Overview IT EnvironmentDriversInhibitorsOverview of the IT Services Market by Foundation MarketSupport and Training Services MacromarketHardware Support and Installation ServicesSoftware Support and Installation ServicesIT Training and EducationIDC Analysis of the Support and Training Services MacromarketProject Services MacromarketNetwork Consulting and IntegrationSystems IntegrationInformation System ConsultingApplication Consulting and CustomizationCustom Application DevelopmentIDC Analysis of the Project Services MacromarketOutsourcing Services MacromarketApplication Management OutsourcingInformation System OutsourcingNetwork and Desktop Outsourcing ServicesHosted Application ManagementHosting Infrastructure ServicesIDC Analysis of the Outsourcing Services MacromarketOverview of IT Services Spending by Vertical MarketCombined GovernmentCombined FinanceTelecommunicationsAgriculture, Construction, and MiningOil and GasAgricultureConstructionEducationFuture Outlook Forecast and AssumptionsForecast by IDC Engagement TypeHardware Support and Installation ServicesSoftware Support and Installation ServicesIT Training and EducationNetwork Consulting and IntegrationSystems IntegrationInformation System ConsultingApplication Consulting and CustomizationCustom Application DevelopmentInformation Systems OutsourcingNetwork and Desktop Outsourcing ServicesApplication ManagementHosted Application ManagementHosting Infrastructure Service ProvidersForecast by Vertical MarketCombined GovernmentCombined FinanceTelecommunicationsAlternative ScenarioMain AssumptionsMarket ContextEssential Guidance Know Your ClientsSell Business Benefits, Not Just TechnologyKeep Your Clients InformedLearn More Related ResearchDefinitionsFoundation MarketsHardware Support and InstallationManaged Support ServicesSoftware Support and InstallationIT Education and TrainingIT ConsultingSystems IntegrationNetwork Consulting and IntegrationApplication Consulting and CustomizationCustom Application DevelopmentOutsourcing (as an Engagement Type)IS OutsourcingNetwork and Desktop Outsourcing (NDOS)Application ManagementHosted Application ManagementHosting Infrastructure ServicesMethodologyOverviewResearch SourcesRevenue RecognitionNotes on ForecastingSynopsisTable: Overview of IT Services Spending by IDC Foundation Market in Saudi Arabia, 2008 Table: Overview of IT Services Spending by Vertical Market in Saudi Arabia, 2008 Table: Key Forecast Assumptions for the IT Services Market, in Saudi Arabia, 2009–2013 Table: Forecast and Analysis of IT Services Spending (US$M) by IDC Foundation Market in Saudi Arabia, 2008–2013 Table: Forecast and Analysis of IT Services Spending (US$M) by Vertical Market in Saudi Arabia, 2008–2013 Table: Comparison of Forecast for IT Services Spending (US$M) in Saudi Arabia, 2008–2012 Versus 2009–2013 Table: IDC's IT Services Overview Market Map Figure: Spending on IT Services by IT Services Engagement Type in Saudi Arabia, 2007 and 2008 Figure: Impact of the Current Economic Crisis in Saudi Arabia on Business Conditions and Environment Figure: Current Operational Management Practices in Saudi Arabia Figure: Benefits of Using Internal IT Staff Versus Third-Party Providers Figure: Rating Current Business Concerns in Saudi Arabia Figure: Belief that IT Can Help Solve Current Business Concerns Figure: Intention to Use IT to Solve Current Business Concerns Figure: Main IT Concerns Figure: Satisfaction with Operational Management in Saudi Arabia Figure: Hard to Find IT Professionals in Saudi Arabia Figure: Hard to Find Technical Skills in Saudi Arabia Figure: Spending on IT Services by IT Services Engagement Type in Saudi Arabia, 2008 Figure: IT Services Investment Areas in Saudi Arabia in 2008 (Percentage of Respondents who Invested in IT Services) Figure: Overview of IT Services Spending by Vertical Market in Saudi Arabia, 2008 Figure: Intended IT Services Spending in 2009 – Professional IT Services Providers Figure: Forecast of IT Services Spending by IDC Engagement Type in Saudi Arabia, 2008–2013 Figure: Forecast of Relative Shares by IDC Engagement Type in Saudi Arabia, 2008–2013 Figure: Forecast of Relative Shares by IDC Engagement Type in Saudi Arabia, 2008–2013 Figure: Forecast of Relative Shares by IDC Engagement Type in Saudi Arabia, 2008–2013 Figure: Spending (US$M) on IT Services by Vertical Market in Saudi Arabia, 2008 Figure: Forecast of IT Services Spending by IDC Engagement Type in Saudi Arabia, 2008–2013 – Alternative Scenario Figure: Comparison of Forecasts for IT Services Spending in Saudi Arabia, 2008–2012 vs. 2009–2013 Figure: Most Common Grievances with Third-Party IT Services Providers AbstractThis IDC study presents the IT services industry in the Kingdom of Saudi Arabia in 2008 and forecasts expenditure on IT services through 2013. The study contains market size data and forecasts for 13 foundation markets and vertical markets. The study answers the following questions:
"IT service providers in Saudi Arabia need to invest the time and effort to fully understand the requirements of their customers and are advised to verticalize solutions and service offerings to suit the requirements of their target industries. Sales cycles are likely to become longer, and IT providers are going to need to focus on developing sales strategies and service lines that support the industry requirements of their customers in these challenging economic times." - Research Manager Margaret Adam, IDC Middle East, Africa, and Turkey Get Full Details About This Report >> |
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