Japan Small and Medium Business Markets: IT Spending Trend Survey 2009 : Market Research Report

Japan Small and Medium Business Markets: IT Spending Trend Survey 2009

Published by: IDC

Published: Oct. 20, 2009 - 90 Pages

Table of Contents
IDC Opinion

In This Study
Methodology
Definition of Small and Medium-Sized Businesses
Classifications by Industry
Japan Small and Medium-Sized Business User Survey Method
Target Respondents
Number of Respondents
Methodology
Survey Period
Survey Content
Others
Executive Summary
Situation Overview
Introduction
Japan Small and Medium-Sized Business User Survey: IT Spending Trends
Profiles of Respondent Companies
IT Spending Objectives and Issues
Management Issues and Role of IT
Objectives of IT Implementation
IT Implementation/Deployment Challenges
IT Spending Value and Budget Trends
Revenue Shares Allocated to IT Spending
IT Spending Distribution Across Hardware, Software, and IT Services
IT Spending Distribution Between Operation/Maintenance and New Systems
IT Spending Budget Plans
Indices/Information References when Planning IT Spending Budgets
IT Spending Areas
Priority IT Spending Areas
Implementation/Consideration of Major Solutions
Vendor Engagement Trends
Hardware/Software Implementation Methods
Trusted IT Vendors
Reasons for Choosing Trusted IT Vendors
Factors to Promote IT Spending
Trusted External Professionals/Organizations
Media Referred to by Companies in IT Spending/Product Selection
Government's Small and Medium Business IT Spending Support Programs
Future Outlook
Outlook of IT Spending Budgets for Small and Medium Business
Outlook of IT Spending Areas for Small and Medium Business
Essential Guidance
Learn More
Related Research
Definitions
Industry Classifications
Synopsis
Table: Company Distribution by Industry
Table: Company Distribution by Size
Table: Company Headquarters Location by Region
Table: Company Distribution by Revenue, FY08 (Unconsolidated)
Table: Company Distribution by Year-Over-Year Revenue Growth Rate, FY08 (Unconsolidated)
Table: Company Distribution by Implementation of Major Products/Services: All Companies (%)
Table: Company Distribution by Implementation of Major Products/Services: Small and Medium-Sized Businesses (%)
Table: Small and Medium-Sized Business Distribution by Major Product/Service Implementation Level and Industry
Table: Small and Medium-Sized Business Distribution by Major Product/Service Implementation Level and Company Size
Table: Small and Medium-Sized Business Top 10 Management Issues by Industry (%)
Table: Top 10 Management Issues by Company Size (%)
Table: Small and Medium Business Top 10 Management Issues That Are Expected To Be Resolved Through The Use Of IT by Industry (%)
Table: Top 10 Management Issues That Are Expected To Be Resolved Through The Use Of IT by Company Size (%)
Table: Small and Medium Business Emphasized IT Roles by Industry (%)
Table: Overall Emphasized IT Roles by Company Size (%)
Table: Small and Medium Business Emphasized IT Roles by Product/Service Implementation Level (%)
Table: Small and Medium Business IT Implementation/Deployment Challenges by Industry (%)
Table: Overall IT Implementation/Deployment Challenges by Company Size (%)
Table: Small and Medium Business IT Implementation/Deployment Challenges by Product/Service Implementation Level (%)
Table: Small and Medium Business Revenue Shares Allocated to IT Spending by Industry, FY08
Table: Small and Medium Business Revenue Shares Allocated to Telecommunication Expenses by Industry, FY08
Table: Overall Revenue Shares Allocated to IT Spending by Company Size, FY08
Table: Overall Revenue Shares Allocated to Telecommunication Expenses by Company Size, FY08
Table: Small and Medium Business Revenue Shares Allocated to IT Spending by Product/Service Implementation Level, FY08
Table: Small and Medium Business Revenue Shares Allocated to Telecommunication Expenses by Product/Service Implementation Level, FY08
Table: Small and Medium Business IT Spending Distribution by Industry, FY08 (%)
Table: Overall IT Spending Distribution by Company Size, FY08 (%)
Table: Small and Medium Business IT Spending Distribution between Operation/Maintenance and New Systems by Industry, FY08 (%)
Table: Overall IT Spending Distribution between Operation/Maintenance and New Systems by Company Size, FY08 (%)
Table: Small and Medium Business IT Spending Budget Plans by Industry, FY08-10
Table: Overall IT Spending Budget Plans by Company Size, FY08-10 (%)
Table: Small and Medium Business IT Spending Budget Plans by Product/Service Implementation Level, FY08-10 (%)
Table: Small and Medium Business Information/Indices Considered by Industry When Planning IT Spending Budgets (%)
Table: Information/Indices Considered by Company Size When Planning IT Spending Budgets (%)
Table: Small and Medium Business Top 10 IT Spending Areas by Industry, FY08-10 (%)
Table: Overall Top 10 IT Spending Areas by Company Size, FY08-10 (%)
Table: Small and Medium Business Top 10 IT Spending Areas by Product/Service Implementation Level, FY08-10 (%)
Table: Small and Medium Business: Major Solutions Implemented by Industry (%)
Table: Major Solutions Implemented by Company Size (%)
Table: Small and Medium Business Implementation Methods for Major Products by Industry (%)
Table: Implementation Methods for Major Products by Company Size (%)
Table: Small and Medium Business Top 15 Most Trusted IT Vendors by Industry (%)
Table: Japan Overall Top 15 Most Trusted IT Vendors by Company Size (%)
Table: Small and Medium Business Reasons for Satisfaction with Trusted IT Vendors by Industry (%)
Table: Overall Reasons for Satisfaction with Trusted IT Vendors by Company Size (%)
Table: Small and Medium Business External Professionals/Organizations Engaged for Business Consulting by Industry (%)
Table: Small and Medium Business External Professionals/Organizations Engaged For System Consulting by Industry (%)
Table: External Professionals/Organizations Engaged For Business Consulting by Company Size (%)
Table: External Professionals/Organizations Engaged For System Consulting by Company Size (%)
Table: Small and Medium Business Media Referred to during System Implementation/Selection by Industry (%)
Table: Media Referred to during System Implementation/Selection by Company Size (%)
Table: Utilization Trends of Government's Support Programs for Small and Medium Business by Industry (%)
Table: Utilization Trends of Government's Support Programs by Company Size (%)
Table: Industry Definitions, March 2009
Figure: Top 10 Management Issues
Figure: Top 10 Management Issues That Are Expected To Be Resolved Through The Use Of IT
Figure: Small and Medium Business Top 10 Management Issues and Level of Expectation of the Effectiveness of IT Utilization
Figure: Emphasized IT Roles
Figure: IT Implementation/Deployment Challenges
Figure: Revenue Shares Allocated to IT Spending, FY08
Figure: Revenue Shares Allocated to Telecommunication Expenses, FY08
Figure: IT Spending Distribution across Hardware, Software, and IT Services, FY08
Figure: IT Spending Distribution between Operation/Maintenance and New Systems, FY08
Figure: IT Spending Budget Plans, FY08-10
Figure: Information/Indices Considered When Planning IT Spending Budget
Figure: Small and Medium Business Priority IT Spending Areas, FY08-10
Figure: Large Enterprises Priority IT Spending Areas, FY08-10
Figure: Small and Medium Business: Major Solutions Implemented (1)
Figure: Small and Medium Business: Major Solutions Implemented (2)
Figure: Large Enterprises: Major Solutions Implemented (1)
Figure: Large Enterprises: Major Solutions Implemented (2)
Figure: Implementation Methods for Major Products
Figure: Japan Top 15 Most Trusted IT Vendors
Figure: Reasons for Satisfaction with Trusted IT Vendors
Figure: External Professionals/Organizations Engaged For Business Consulting
Figure: External Professionals/Organizations Engaged For System Consulting
Figure: Media Referred to during System Implementation/Selection
Figure: Utilization Trends of Government's Support Programs for Small and Medium Business (1)
Figure: Utilization Trends of Government's Support Programs for Small and Medium Business (2)

Abstract

This study, which is a translation of the Japanese report IDC #J9120102, analyzes the objectives/issues of IT implementation, IT spending budgets, IT spending areas, vendor engagement trends, and factors to promote IT spending among small and medium businesses (SMBs), based on the results of the Japan SMB User Survey conducted in February 2009. IT spending among SMBs is expected to decrease drastically from FY09 due to the plummeting economic environment from 2H08. According to the results of the user survey, IT spending on security enhancements and compliance had decreased while those on strategic areas such as market analysis will increase steadily from FY09. As SMBs already lack resources to reduce costs, many of them cited "revenue increase" as their most important management issue. At the same time, many SMBs also expect to increase their revenues with the use of IT.

"To succeed in the declining Japan SMB IT market, it has become more important for IT vendors to provide products/solutions in response to the management issues faced by SMBs," analyzes Hitoshi Ichimura, market analyst, IT Spending, IDC Japan.

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