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Key Differences in Networking Support Between Western Europe and the United States

Published by: IDC

Published: Oct. 27, 2009 - 4 Pages


Table of Contents


Table of Contents
IDC Opinion
In This Insight
Situation Overview
Similarities
Economic Climate
Global Enterprises
Reactive Support
Differences
Multivendor Support
Customer Care and Responsiveness
Attach Rates
Localization of Services
Future Outlook

Abstract

This IDC Insight reviews the differences networking vendors face in providing support and maintenance services in Western Europe compared with the United States.



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