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Online Photo Services End-User Research: 2009

Published by: InfoTrends

Published: Oct. 23, 2009 - 83 Pages


Table of Contents


Key Highlights

Executive Summary

Demographics

General Photography Activities

Digital Photo Printing

Photo Uploading Habits

Online Photo Viewing

Online Photo Ordering

Introduction

Methodology

Sources of Skew

Mean vs. Median

Banner Point Definitions

Survey Findings

Respondent Demographics

Age

Gender

Household Income

Children in Household

Type of Photographer

Approach to New Technologies

Digital Camera Ownership

General Photography Activities

Digital Cameras

Camera Phones

Digital Photo Printing

Perceived Benefits of Various Printing Locations Locations for Printing Digital Photos

Number of Digital Photos Printed

Photo Printing Costs

Number of Photos Printed at Various Locations

When Photos are Printed at Various Locations

Photo Storage and Archival

Current Storage Methods

Long-Term Storage Methods

When Respondents Expect to Actively Follow their Long-Term Storage Plan

Photo Uploading Habits

Use of Online Services for Photo Upload

Photo Uploaders vs. Non-Uploaders: Demographic Breakdown

Reasons for Not Uploading Photos

Site(s) Used for Uploading

Reasons for Uploading Photos

Frequency of Uploading

Number of Photos Uploaded

Frequency of Visits to Online Photo Sites After Uploading

Purchase of CD/DVD Backups

Use of Software to Simplify Photo Uploading Process

Use of Online Image Editing Sites

Importance of Various Features/Activities

Online Photo Viewing Habits

Viewing Others’ Photos Online

Demographic Breakdown of Viewers vs. Non-Viewers

Method of Viewing

Sites Used for Viewing

Activities Performed with Viewed Photos

Amount of Time Spent Viewing Photos

Online Photo Ordering Habits

Prevalence of Online Photo Print Ordering

Demographic Breakdown of Online Photo Printers

Reasons for Not Ordering Photo Prints Online

Whose Photos Are Ordered Online?

Sites Used for Ordering Photo Prints

Frequency and Volume of Orders

Amount Spent on Online Print Orders

Net-to-Mail vs. Net-to-Retail

Prepaid Print Plans

Video Uploading Habits

Site Acceptance of Video Clips

Whether Respondents have Uploaded Digital Videos

Type of Camera Used to Capture Videos

Sites to which Digital Videos are Uploaded

Conclusion

Abstract

This document provides an in-depth analysis of the results from InfoTrends’ 2009 Online Photo Service End-User Study, which was conducted in June. This survey questioned consumers about their online photo service adoption as well as usage habits pertaining to photo sharing and printing. Where appropriate, this document will also consider how this study compares to the results obtained from our 2008 study on the same topic.

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