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Thinking Beyond the Box—Xerox to Acquire ACS

Published by: InfoTrends

Published: Oct. 8, 2009 - 21 Pages


Table of Contents


Introduction

Key Highlights

Financial Aspects of the Acquisition

About ACS

Company Background and Profile

ACS Service Offerings

Business Process Outsourcing

About Xerox

Combined Synergistic Opportunities

Services Lead Strategy

Global Services Go-to-Market Approach

Competitive and Market Implications

Overall Perspective

Document Imaging Industry Perspective

Managed Print Services Perspective

The BPO and ITO Perspective

The European Perspective

Analysis

Beyond the Box

Challenges in Maximizing the Value of the ACS Acquisition

Conclusion

Abstract

On September 28th, Xerox announced its plans to acquire Affiliated Computer Services (ACS) in a cash and stock deal valued at $6.4 billion. With this acquisition, Xerox will now have a critical mass of services, accounts, and sales to be a major player in the lucrative BPO market. The company has also fundamentally repositioned itself in the office document technology and services industry. This analysis will consider how the acquisition impacts the market and fits into Xerox’s expansion plans and services-led strategy.

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