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Office Supply and Paper Distribution

Published by: First Research, Inc.

Published: Nov. 2, 2009 - 10 Pages


Table of Contents


Industry Overview


Quarterly Industry Update


Business Challenges


Trends and Opportunities


Call Preparation Questions


Financial Information


Industry Forecast


Website and Media Links


Glossary of Acronyms




Abstract

The wholesale and retail distribution of office paper and other office products generates annual sales of about $55 billion in the US. Major companies include Office Depot, Staples, OfficeMax, Unisource, and the distribution arms of large paper manufacturers. The industry includes "contract stationers," wholesale-retail chains, small dealers, and companies that sell through catalogs or the Internet. The industry is concentrated: the 50 largest wholesalers generate about 70 percent of segment revenue.

COMPETITIVE LANDSCAPE

Demand is closely tied to the level of business activity. The profitability of individual companies depends on merchandising and an efficient delivery system. Big companies have economies of scale in distribution because they can supply a wide range of products to the same customer. Small companies can compete successfully by distributing specialty products or providing superior customer service.

PRODUCTS, OPERATIONS & TECHNOLOGY

The industry distributes general office supplies, technology products, and office furniture. Paper and paper forms and envelopes account for about 35 percent of wholesale revenue. Technology products include personal computers and software, printers, calculators, telephones, etc. Toners and ink cartridges account for 10 percent of revenue.

Big chains, like Office Depot, buy products directly from manufacturers, but also buy specialty items from big wholesalers. Office Depot stocks 13,000 items at its customer service centers. A large wholesaler like United Stationers may buy from 500 manufacturers, stock 40,000 items, and distribute to 20,000 resellers. Local retail outlets usually buy products from several ...

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