Providing market research reports, industry analysis, company profiles and country reports for strategic planning, competitive intelligence, marketing and business research.
Search for Market Research Reports:    

Cloud Computing & Communication Services for the Australian Mid and Large Enterprise Market

Published by: Telsyte

Published: Oct. 21, 2009 - 29 Pages


Table of Contents


1 EXECUTIVE SUMMARY
2 INTRODUCTION
2.1 Methodology

2.2 Definitions

3 CLOUD COMPUTING
3.1 Cloud Computing Overview

3.2 Drivers for Cloud Computing

3.3 Inhibitors to Cloud Computing

3.4 Issues to Consider for Cloud Computing Adoption

4 HOSTED TELEPHONY SERVICES
4.1 What is Hosted Telephony?

4.2 Benefits of Hosted Telephony

4.2.1 Application Integration

4.2.2 Manageability and Ease of Administration

4.2.3 Avoid System Integration & Infrastructure Management

4.2.4 End-User Mobility

4.3 Drawbacks of Hosted Telephony

4.4 Hosted Telephony Service Adoption in Australia

4.5 MLE Hosted Telephony Customer Profile

5 HOSTED UNIFIED COMMUNICATIONS
5.1 Hosted UC Adoption Intentions in Australia

5.2 Drivers for Hosted UC Adoption

5.3 Inhibitors to Hosted UC Adoption

5.4 Hosted Telephony and UC Offerings for the Australian MLE Market

5.4.1 Vendor Offerings to Service Providers

5.4.2 Telstra IP Telephony (TIPT)

5.4.3 Optus IP Centrex

5.4.4 Integ iTaaS

5.4.5 Other Hosted Telephony/UC Offerings in Australia

5.5 Key to Success for Carriers/Service Providers

6 CONCLUSION AND RECOMMENDATIONS
6.1 Recommendations for MLE Decision Makers

6.2 Recommendations for Carriers/Service Providers

7 RELATED RESEARCH
Figures
Figure Page
Figure 1 -Cloud Computing Architecture

Figure 2 - Australian MLE Cloud Computing and SaaS Adoption

Figure 3 - Key Drivers for Cloud Computer for Australian MLE

Figure 4 - Key Inhibitors to Cloud Computer for Australian MLE

Figure 5 - Hosted Telephony Architecture

Figure 6 - Australian MLE Hosted Telephony Service Adoption Intentions

Figure 7 - Australian MLE Hosted UC Adoption Intentions

Figure 8 - Preference of UC Components to be Delivered Hosted Service

Figure 9 - Preferred Hosted UC Service Provider

Figure 10 - Key Drivers of Hosted UC for Australian MLE

Figure 11 - Key Drivers of On-Premise UC Adoption

Figure 12 - Cisco Hosted UC Solution for Carrier/Service Provider

Figure 13 - Nortel Hosted UC (Microsoft + IBM)

Figure 14 - Integ iTaas

Figure 15 - Factors Contributing to the Success of Hosted Communication Services

Tables
Table Page
Table 1 - Perceived Value of Hosted Telephony Service

Table 2 - MLE Hosted Telephony Customer Profile

Table 3 - Perceived Value of Hosted UC

Abstract

Hosted Telephony or IP Centrex was considered the next wave of leading edge communications services, earlier in the millennium, which never materialised in the MLE market in Australia. However, in recent times, Australian carriers and service providers have responded to prevailing market conditions, by offering Hosted Telephony/Unified Communication services, which encompasses feature-rich overlay. Cloud Computing has evolved from Mainframe Computing to also resurfaced as the leading edge alternative to current distributed and fragmented computing model.

As Australian businesses look to take full advantage of the Unified Communications (UC) and computing platform, the reduction of costs, increase in workforce productivity and business process improvements will be among the priorities for decision makers in 2009.

This Telsyte report looks at the re-emergence of the Cloud-based computing and communication services for the mid and large enterprise market:
  • The uptake, drivers and inhibitors to the uptake of Cloud Computing and Software-as-a-Service;The issues to consider for MLE decision makers about the adoption of Cloud Computing and SaaS;
  • The uptake, drivers and inhibitors to the uptake of Hosted Telephony and UC;
  • A typical profile of MLE businesses with a likelihood of Hosted Communications adoption;
  • Current Hosted Telephony and UC offerings from equipment vendors, Australian carriers and service providers;
  • The future of Hosted Communication services in the Australian MLE market; and
  • Conclusion and Recommendations.


Get Full Details About This Report >>
US: 800.298.5699
Int'l: +1.240.747.3093
Buy this Report

Price and Delivery Options
See related reports or call the number above for help from a research specialist.


 

About MarketResearch.com
MarketResearch.com is an online aggregator selling over 250,000 market research reports, company profiles and country profiles from over 650 research firms. Our reports will provide you with the critical business and competitive intelligence you need for strategic planning and marketing research. Coverage includes the US, UK, Europe, Asia and global markets.

 

© MarketResearch.com 2009