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Asia/Pacific (Excluding Japan) Enterprise Survey of IP Usage and Preferences by Vertical, 2009

Published by: IDC

Published: Oct. 21, 2009 - 71 Pages


Table of Contents


Table of Contents
IDC Opinion


In This Study
Methodology
Executive Summary
Situation Overview
Telecommunications Service Preferences
Telecommunications SP Selection Criteria
Churn
Reasons for Changing Telecommunications SPs
IP VPN Service Usage Trends
Software as a Service Usage Trends
Ethernet Access Service Usage Trends
Value-Added Managed Service Usage Trends
Internet Access Service Usage Trends
VoIP Solution Usage Trends
Infrastructure as a Service Usage Trends
Importance of Green IT Solutions
Spending Trends
Future Outlook
Essential Guidance
Learn More
Related Research
Appendix: Survey Questionnaire
Telecommunications and WAN Usage
Screener
Telecommunications
Next-Generation Services
Survey Methodology
Survey Design
Sample Geographies
Company Size
Industries
Respondents
Interviews
Interview Schedule
Confidence Intervals
95% Confidence Level
Confidence Intervals Can Vary
Confidence Interval for Each Country
Sampling Demographics
Synopsis
Table: Asia/Pacific (Excluding Japan) Telecommunications SP Selection Criteria, 2009 (% of Respondents)
Table: Asia/Pacific (Excluding Japan) Telecommunications SP Churn Rates, 2009 (% of Respondents)
Table: Asia/Pacific (Excluding Japan) Telecommunications SP Churn Mean Ranking, 2009
Table: Asia/Pacific (Excluding Japan) Reasons for Changing Telecommunications SPs, 2009 (% of Respondents)
Table: Asia/Pacific (Excluding Japan) Reasons for Changing Primary Telecommunications SP, 2009 (% of Respondents)
Table: Asia/Pacific (Excluding Japan) Most Influential Telecommunications SP Offerings, 2009 (% of Respondents)
Table: Asia/Pacific (Excluding Japan) IP VPN Usage Rates, 2009 (% of Respondents)
Table: Asia/Pacific (Excluding Japan) IP VPN Usage Intentions, 2009 (% of Respondents)
Table: Asia/Pacific (Excluding Japan) IP VPN SP Types, 2009 (% of Respondents)
Table: Asia/Pacific (Excluding Japan) Software as a Service Solution Usage Rates, 2009 (% of Respondents)
Table: Asia/Pacific (Excluding Japan) Software as a Service Solution Future Usage Plans, 2009 (% of Respondents)
Table: Asia/Pacific (Excluding Japan) Software as a Service Solution Providers, 2009 (% of Respondents)
Table: Asia/Pacific (Excluding Japan) SaaS Usage
Table: Asia/Pacific (Excluding Japan) Reasons for Software as a Service Solution Adoption, 2009 (% of Respondents)
Table: Asia/Pacific (Excluding Japan) Ethernet Access Service Usage, 2009 (% of Respondents)
Table: Asia/Pacific (Excluding Japan) Ethernet Access Service Usage Plans, 2009 (% of Respondents)
Table: Asia/Pacific (Excluding Japan) Preferred Ethernet Access SPs, 2009 (% of Respondents)
Table: Asia/Pacific (Excluding Japan) Value-Added Managed Service Usage, 2009 (% of Respondents)
Table: Asia/Pacific (Excluding Japan) Value-Added Managed Service Usage Plans, 2009 (% of Respondents)
Table: Asia/Pacific (Excluding Japan) Value-Added Managed SPs, 2009 (% of Respondents)
Table: Asia/Pacific (Excluding Japan) Internet Access Service Preferences, 2009 (% of Respondents)
Table: Asia/Pacific (Excluding Japan) Internet Access Usage Plans, 2009 (% of Respondents)
Table: Asia/Pacific (Excluding Japan) Internet Access SP Preferences, 2009 (% of Respondents)
Table: Asia/Pacific (Excluding Japan) VoIP Solutions Usage
Table: Asia/Pacific (Excluding Japan) VoIP Solution Plans, 2009 (% of Respondents)
Table: Asia/Pacific (Excluding Japan) VoIP Solution Provider Preferences, 2009 (% of Respondents)
Table: Asia/Pacific (Excluding Japan) Infrastructure as a Service Usage, 2009 (% of Respondents)
Table: Asia/Pacific (Excluding Japan) Infrastructure as a Service Solution Usage Plans, 2009 (% of Respondents)
Table: Asia/Pacific (Excluding Japan) Infrastructure as a SP Preferences, 2009 (% of Respondents)
Table: Asia/Pacific (Excluding Japan) Green IT Usage Influence Mean Ratings, 2009
Table: Asia/Pacific (Excluding Japan) Communications Spending Importance Mean Ratings, 2009
Table: Asia/Pacific (Excluding Japan) Future Communications Spending Change Mean Ratings, 2009
Table: Asia/Pacific (Excluding Japan) Main Industries, 2009
Table: Asia/Pacific (Excluding Japan) Confidence Intervals at the 95% Level, 2009
Table: Asia/Pacific (Excluding Japan) Vertical per Country for Telecommunications and WAN Usage, 2009 (% of Respondents)
Figure: Asia/Pacific (Excluding Japan) Internet Access Service Preferences, 2009
Figure: Asia/Pacific (Excluding Japan) Sample per Country for Telecommunications and WAN Usage, 2009
Figure: Asia/Pacific (Excluding Japan) Sample per Industry for Telecommunications and WAN Usage, 2009
Figure: Asia/Pacific (Excluding Japan) Sample per Company Size for Telecommunications and WAN Usage, 2009

Abstract

This IDC study looks at the requirements of enterprise telecommunications managers in the Asia/Pacific (excluding Japan) or APEJ region. It analyzes the usage preferences and adoption behaviors of enterprises across a range of industries. Some of the primary issues covered include current and future adoption behaviors, technologies, and SP selection criteria.

"The majority of enterprises are now becoming more concerned about pricing. The survey respondents cited cost as a key consideration when selecting a telecom SP and the services that they subscribe to. This trend is a result of diminished differentiation among connectivity services," says Kenneth Liew, senior market analyst, Communications Research, IDC Asia/'Pacific.



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