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Computer and Office Equipment Distributors

Published by: First Research, Inc.

Published: Oct. 19, 2009 - 10 Pages


Table of Contents


Industry Overview
Quarterly Industry Update
Business Challenges
Trends and Opportunities
Call Preparation Questions
Financial Information
Industry Forecast
Website and Media Links
Glossary of Acronyms

Abstract

The US computer and office equipment distribution industry includes about 10,000 companies with combined annual revenue of about $180 billion. Major companies include Arrow Electronics, Avnet, Ingram Micro, SYNNEX, and Tech Data. The industry is concentrated: the top 50 companies account for about 60 percent of industry revenue.

COMPETITIVE LANDSCAPE

Demand is strongly affected by the level of business activity. The profitability of individual companies depends on merchandising and efficient operations. Large companies have economies of scale in purchasing. Smaller companies can compete effectively by offering specialty products or superior service. The industry is capital-intensive: annual revenue per employee is about $600,000.

PRODUCTS, OPERATIONS & TECHNOLOGY

Major products include computers, packaged software, copiers, data drives, and printers. Computers account for 25 percent of industry revenue, packaged software for 10 percent, copiers for 10 percent, data drives for 10 percent, and printers for 5 percent. Other products include a large number of peripheral computer devices and supplies, such as networking equipment, scanners, and ink cartridges.

Distributors buy products from equipment manufacturers or importers and resell them to local customers. Distributors are especially important for small manufacturers that can't directly reach end-users. Most distributors operate one or more warehouses, but in some cases merely process orders shipped directly to customers from a manufacturer. Large warehouses exceed 100,000 square feet. Orders may be taken over the phone by a product specialist with technical knowledge, or received electronically over a ...

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