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Enterprise Application Spending in Canada: Customer Expectations for 2H09 and 1H10

Published by: IDC

Published: Oct. 14, 2009 - 17 Pages


Table of Contents


Table of Contents
IDC Opinion


In This Study
Situation Overview
Future Outlook
Sources of Funding
Spending on the Enterprise Application "Ecosystem"
Spending on Customer Relationship Management Solutions: 2H09–1H10
Spending on Enterprise Resource Management Solutions: 2H09–1H10
Spending on Collaborative Application Solutions: 2H09–1H10
Essential Guidance
Learn More
Related Research
Definitions
Collaborative Applications
Integrated Collaborative Environments
Messaging Applications
Standalone Email Applications
Instant Messaging Applications
Unified Messaging Applications
Team Collaborative Applications
Conferencing Applications
Other Collaborative Applications
Enterprise Resource Management Applications
Customer Relationship Management Applications
Synopsis
Table: Canada Enterprise Applications Spending by Size of Organization and Application, 2007–2013 (C$M)
Figure: Department Most Likely to Fund CRM Applications in the Next 12 Months by Company Size
Figure: Department Most Likely to Fund F&A ERM Applications in the Next 12 Months by Company Size
Figure: Department Most Likely to Fund HR ERM Applications in the Next 12 Months by Company Size
Figure: Department Most Likely to Fund Collaborative Applications over the Next 12 Months by Company Size
Figure: Spending on CRM Solutions over the Next 12 Months by Company Size
Figure: Spending on ERM Solutions over the Next 12 Months by Company Size
Figure: Spending on Collaborative Applications over the Next 12 Months by Company Size

Abstract

This IDC study develops some estimates for spending on enterprise applications, specifically CRM, ERP, and collaborative applications, using recent survey data (focused on the medium-sized and large business categories). Software is the key component of enterprise application solutions; however, even though software spending is projected to decline in 2009 and 2010, there is potential spending growth in the sector due to hardware and IT services activities with the possibility of some (limited) software spending growth as well.

"While software revenue may be down for enterprise application vendors in Canada, the solution area itself remains viable for software vendors and ecosystem partners through the tail-end of the recession, with better growth prospects in 2011," says Jim Westcott, research manager, Software.



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