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Forecast for Management 2009: CIO Challenges and Priorities

Published by: IDC

Published: Sep. 8, 2009 - 21 Pages


Table of Contents


Table of Contents
IDC Opinion
In This Study
Methodology
Scope
Significance of Results
Research Demographics
Geographic Segmentation
Vertical Market Segmentation
Enterprise Size
Annual Turnover
Economic Indicators
Situation Overview
Top CIO Challenges
Top CIO Challenges in ANZ
Top CIO Challenges in Australia
Top CIO Challenges in New Zealand
Top CIO Challenges by Selected Vertical Markets
Top Business Priorities
Top Business or Organisational Issues in ANZ
Top Business or Organisational Issues in Australia
Top Business or Organisational Issues in New Zealand
Top Business or Organisational Issues by Business Size
Top Business or Organisational Issues by Vertical Markets
Top IT Investment Priorities in ANZ
Top IT Investment Priorities in Australia
Top IT Investment Priorities in New Zealand
Top IT Investment Priorities By Business Size
Top IT Investment Priorities by Vertical Markets
Future Outlook
Essential Guidance
Learn More
Related Research
Synopsis
Table: Responses by Vertical Market Segmentation
Table: Top CIO Challenges in ANZ in 2009
Table: Top CIO Challenges in Australia
Table: Top CIO Challenges in New Zealand
Table: Top Challenges in IT Department by Verticals (%)
Table: Top Business or Organisational Issues Over the Next 12 Months in ANZ
Table: Top Business or Organisational Issues Over the Next 12 Months in Australia
Table: Top Business or Organisational Issues Over the Next 12 Months in New Zealand
Table: Top Business or Organisation Issue by Vertical Markets (%)
Table: Top Area of IT Investment Over the Next 12 Months in ANZ
Table: Top Areas of IT Investment Over the Next 12 Months in Australia
Table: Top Areas of IT Investment Over the Next 12 Months in New Zealand
Figure: Responses by Geographical Segmentation
Figure: Responses by Company Size (Number of Staff)
Figure: Responses by Annual Turnover
Figure: Global Economic Position 2008 (% Change on a Year Ago) - As at March 2009
Figure: Top Business or Organisational Issues Over the Next 12 Months, by Business Size
Figure: Top Area of IT Investment Over the Next 12 Months

Abstract

This IDC study presents further results from IDC's Forecast for Management Survey, 2009. CIOs believe the situation was difficult enough when they had to deal with an onslaught of disruptive technologies transforming IT (e.g., service-oriented architecture [SOA], software as a service [SaaS], convergence, and Web 2.0). Now, that transformation is taking place in an economic pressure cooker. Whilst we used to talk about using IT as a tool for business transformation, that business transformation was generally considered voluntary. Now, thanks to the global economic crisis, there is business transformation whether CIOs like it or not. This report explores the current challenges faced by CIOs, and key business or organisational issues emerging from these challenges.

"Not surprisingly, cost reduction is cited as the biggest challenge faced by CIOs in ANZ as the global financial turmoil has dealt a major headache to businesses, with 27.6% of CIOs stating this as their biggest challenge. In today's business world, CIOs must provide improvements in performance and functionality whilst keeping costs low. The recruitment and retaining of skilled staff is ranked as the second most challenging factor at 10.3%, as organisations that trim down and consolidate job functions are in the market to poach for the top minds and skills available in the market, and also in an anticipation of an upswing in the economy. In fact, recruiting and retaining skilled staff has moved from 9th position into 2nd position in the last five years. This is a significant rise in terms of challenges for Australian CIOs. This certainly correlates with another challenge that has risen into the top 10: IT staff skills development," says Melissa Martin, senior market analyst, IDC Australia.



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