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Japan Business Service 2009-2013 Forecast and 2008 ReviewPublished by: IDC Published: Sep. 10, 2009 - 46 Pages Table of ContentsTable of Contents IDC Opinion In This Study MethodologyService Market DefinitionsServicesService Market SizeFoundation MarketBusiness Service Market DefinitionsBusiness Consulting Market DefinitionsBusiness Process Outsourcing Service Market DefinitionsClassification by FunctionSituation Overview Economic OutlineCompany Conditions in JapanEmployment Situation based on TypeManpower ConditionsCorporate Service TrendsJapan Business Consulting Market OverviewJapan BPO Service Market OverviewFuture Outlook Forecast and AssumptionsJapan Business Service Market Trends by SegmentJapan Business Consulting MarketJapan BPO Service MarketJapan HR BPO ServicesJapan Customer Care BPO ServicesJapan F&A BPO ServicesJapan Procurement BPO ServicesMarket ContextEssential Guidance Learn More Related ResearchBPO Service Market Definitions by Key Horizontal Business FunctionsHuman Resource BPO Services (HR-Related Operations)Customer Care BPO ServicesFinance and Accounting BPO ServicesProcurement BPO ServicesSynopsisTable: IDC Service Foundation Market Map Table: Japan Changes in Main Economic Indicators, 2002–2008 Table: Japan Changes in Number of Employees by Type, 2002–2008 Table: Japan Business Service Revenue, FY04–FY08 Table: Japan Corporate Service Price Index, 2003–2008 Table: Key Forecast Assumptions for Japan Business Service Market, 2009–2013 Table: Japan Business Service Market Forecast by Segment, 2007–2013 Table: Japan BPO Service Market Forecast Comparison by Segment, April 2009 and October 2008, 2005–2013 Figure: IDC Business Service Market Definitions Figure: Corporate Revenue, Labor Costs, Sales Management Costs, Current Profits, 2002–2008 Figure: Japan Employment Situation by Style, February 2003–February 2009 Figure: Japan Employment Situation by Type, February 2003–February 2009 Figure: Japan Business Consulting Market Forecast, 2008–2013 Figure: Japan BPO Service Market Forecast, 2008–2013 Figure: Japan BPO Service Market Forecast by Segment, 2008–2013 Figure: Japan HR BPO Service Market Forecast, 2008–2013 Figure: Japan Customer Care BPO Service Market Forecast, 2008–2013 Figure: Japan F&A BPO Service Market Forecast, 2008–2013 Figure: Japan Procurement BPO Service Market Forecast, 2008–013 Figure: Japan BPO Service Market Growth Forecast Comparison by Segment, April 2009 and October 2008, 2005–2013 AbstractThis IDC study, which is a translation of the Japanese report IDC #J9310101, explores situations and trends in the Japan business consulting market and the Japan key horizontal business process outsourcing market by submarket (HR, customer care, finance and accounting [F&A], and procurement). It analyzes the market situation in 2008, and provides forecasts up to 2013. Amid the worsening economic environment, the number of contracts aimed at realizing offensive business management is decreasing and the pressure for lower service prices is increasing in the Japan business service market. On the other hand, the demand for business process outsourcing (BPO) services aimed at reducing companies' business costs is increasing. "Due to the rapid deterioration of the corporate performance, companies are more focused on short-term cost reduction instead of long-term business reforms. Service vendors should provide services that can produce short-term effects and present mid/long-term customer business reform plans in order to increase their presence as customers' business partners," analyzes Satoshi Matsumoto, research manager, IT services, IDC Japan. Get Full Details About This Report >> |
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