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Worldwide Software Support and Deployment Services 2008 Vendor Analysis: Top 10 Market Share Leaders for 2008

Published by: IDC

Published: Sep. 17, 2009 - 6 Pages


Table of Contents


Table of Contents
IDC Opinion


In This Study
Methodology
Relative Market Share
Situation Overview
Top 10 Worldwide Market Share Leaders in 2008
Future Outlook
Essential Guidance
Learn More
Related Research
Synopsis
Table: Worldwide Software Support and Deployment Services Revenue by Top 10 Vendor, 2008
Table: Worldwide Software Support and Deployment Services Revenue, 2008–2013 ($M)
Table: Worldwide Software Support and Deployment Services Revenue by Region, 2008–2013 ($M)

Abstract

This IDC study reviews the worldwide software support and deployment services market share leaders in 2008 and the services that these vendors must offer to remain competitive in a challenging support services marketplace.

According to IDC's support services research, the software support services market continues to be highly fragmented due to contract consolidation and ongoing merger/acquisition activity. "Enterprises often look for the highest level of support services for software that is enabling a mission-critical business process," said Elaina Stergiades, senior research analyst, Software Support Services. "Support providers that can meet those needs while clearly articulating costs and benefits associated with a premium support package are well positioned in this market."



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