The Mobile Broadband Performance of Carrier Networks : Market Research Report

The Mobile Broadband Performance of Carrier Networks

Published by: ARCchart

Published: Sep. 1, 2009 - 149 Pages

A.METHODOLOGY: A.1 DataSource-theApp; A.2 LimitationsoftheApp; A.3TheResults; A.4 AvailabilityoftheDataset
B.INTRODUCTION: B.1TheGrowingImportanceofDataforCarriers; B.2 TheoreticalVersusRealWorldDataPerformance; B.3TheImportanceofMobileBroadband; B.4|HandsetsVersusDataCards; B.5 ReportOverview
C.DESCRIBINGTHERESULTS: C.1 TheAveragePerformance; C.2 UnderstandingthePerformanceCharts; C.3 BlackBerryversusiPhoneandAndroid; C.4NetworkAvailabilityandReliability
D.COUNTRYANALYSIS: D.1AnalysisofUMTSResults; 3GNetworkQuality; TopPerformers; HungaryandSlovakia; EuropeDominates; Italy; UK; France; Germany; BottomPerformers; Asia; Japan; HongKong; China; Australia; Americas; Mexico; Brazil; AfricaandtheMiddleEast; SouthAfrica; Israel; NorthAmerica; CanadaandtheUS; RegionalAnalysis; D.2 AnalysisofBlackBerryResults; TopBlackBerryUsingNations; TopPerformingCountries; Overview; 3GDataSpeeds; CDMAversusGSM; RegionalAnalysis
E.CARRIERANALYSIS: E.1Overview; SubscribersandNetworkLaunchSources; BlackBerryResults; AverageCarrierPerformance; UMTS; BlackBerry; E.2 TopPerformingUMTSCarriers; E.3 Argentina; UMTSPerformance; E.4 Australia; UMTSPerformance; BlackBerryPerformance; E.5Belgium; UMTSPerformance; E.6Brazil; UMTSPerformance; E.7Canada; UMTSPerformance; BlackBerryPerformance; E.8Chile; UMTSPerformance; E.1China; UMTSPerformance; E.2 Colombia; UMTSPerformance; BlackBerryPerformance; E.3CzechRepublic; MTSPerformance; E.4lenmark; UMTSPerformance; E.5Finland; UMTSPerformance; E.6France; UMTSPerformance; BlackBerryPerformance; E.7Germany; UMTSPerformance; BlackBerryPerformance; E.8Greece; UMTSPerformance; E.9HongKong; UMTSPerformance; E.10Hungary; UMTSPerformance; E.11Indonesia; UMTSPerformance; BlackBerryPerformance; E.12Ireland; UMTSPerformance; BlackBerryPerformance; E.13Israel; UMTSPerformance; BlackBerryPerformance; E.14Italy; UMTSPerformance; BlackBerryPerformance; E.15Japan; UMTSPerformance; E.16Malaysia; UMTSPerformance; E.17Mexico; UMTSPerformance; E.18TheNetherlands; UMTSPerformance; BlackBerryPerformance; E.19NewZealand; UMTSPerformance; E.20Norway; UMTSPerformance; E.21Poland; UMTSPerformance; E.22Portugal; UMTSPerformance; E.23Romania; UMTSPerformance; E.24Russia; UMTSPerformance; BlackBerryPerformance; E.25Singapore; UMTSPerformance; BlackBerryPerformance; E.26SouthAfrica; UMTSPerformance; E.27Spain; UMTSPerformance; BlackBerryPerformance; E.28Sweden; UMTSPerformance; E.29Switzerland; UMTSPerformance; E.30UK; UMTSPerformance; BlackBerryPerformance; E.31US; UMTSPerformance; BlackBerryPerformance; E.32 AnalysisofMultinationalCarriers; AmericaMovil; HutchisonWhampoa; TelefonicaMoviles; Orange; T-Mobile; TeliaSonera; Telenor; Vodafone; BlackBerrymarketshare; SummaryofMultinationalCarrierPerformance
F.SUMMARYOFRESULTSANDMAINFINDINGS: F.1ReliabilityofResearchMethodology; F.2ImpactofNetworkUnreliabilityontheResults; NetworkReliability; RealWorldExperiencesofUnreliability; InterpretingtheResultsinLightofUnreliability; F.3FactorsInfluencingNetworkPerformance; F.4DifferenceBetweenBlackBerryandiPhone+AndroidPerformance; F.5iPhoneUsageAroundtheWorld; ExtentofiPhoneUnlocking; Australia; Brazil; China; France; Germany; HongKong; Italy; Netherlands; Russia; Singapore; UK; US
Summary: F.6TheWorld’sTopPerformingCarrier
ListofTables: Table1:Listofcountrieswhosecarrierscontributetotheresearchdataset; Table2:Differencein3GdownloadspeedbetweenBlackBerryandiPhone+Android; Table3:Averageperformancemetricsacrossallcountries; Table4:Country3Gnetworkqualityratings; Table5:Topten3Gdataspeedcountries; Table6:Relationshipbetween3GlaunchdateandnetworkqualityforLatinAmericancountries; Table7:UMTSdownloadanduploaddataspeedsfor21majorUScities; Table8:DataspeedregionalaveragesforGPRS,EDGEandUMTSnetworks; Table9:Dataspeedregionaldifferencesrelativetoglobalaveragefor3Gnetworks; Table10:Top20mosttestedcountriesforBlackBerrydevices; Table11:AverageBlackBerryperformancemetricsacrossallcountries; Table12:Blackberryregionaldataspeedaveragesfor2G,2.5Gand3Gnetworks; Table13:Average3Gperformanceacrossallcarriers; Table14:AverageBlackBerry3Gperformanceacrossallcarriers; Table15:Top20carriersbydownloadspeed; Table16:Top20carriersbyuploadspeed; Table17:Top20carriersbylatency; Table18:SummaryofnetworkperformanceandsubscribersforArgentineancarriers; Table19:SummaryofnetworkperformanceandsubscribersforAustraliancarriers; Table20:SummaryofnetworkperformanceandsubscribersforBelgiancarriers; Table21:SummaryofnetworkperformanceandsubscribersforBraziliancarriers; Table22:SummaryofnetworkperformanceandsubscribersforCanadiancarriers; Table23:SummaryofnetworkperformanceandsubscribersforChileancarriers; Table24:SummaryofnetworkperformanceandsubscribersforChinesecarriers; Table25:SummaryofnetworkperformanceandsubscribersforColombiancarriers; Table26:SummaryofnetworkperformanceandsubscribersforCzechcarriers; Table27:SummaryofnetworkperformanceandsubscribersforDanishcarriers; Table28:SummaryofnetworkperformanceandsubscribersforFinnishcarriers; Table29:SummaryofnetworkperformanceandsubscribersforFrenchcarriers; Table30:SummaryofnetworkperformanceandsubscribersforGermancarriers; Table31:SummaryofnetworkperformanceandsubscribersforGreekcarriers; Table32:SummaryofnetworkperformanceandsubscribersforHongKongcarriers; Table33:SummaryofnetworkperformanceandsubscribersforHungariancarriers; Table34:SummaryofnetworkperformanceandsubscribersforIndonesiancarriers; Table35:SummaryofnetworkperformanceandsubscribersforIrishcarriers; Table36:SummaryofnetworkperformanceandsubscribersforIsraelicarriers; Table37:SummaryofnetworkperformanceandsubscribersforItaliancarriers; Table38:SummaryofnetworkperformanceandsubscribersforJapanesecarriers; Table39:SummaryofnetworkperformanceandsubscribersforMalaysiancarriers; Table40:SummaryofnetworkperformanceandsubscribersforMexicancarriers; Table41:SummaryofnetworkperformanceandsubscribersforDutchcarriers; Table42:SummaryofnetworkperformanceandsubscribersforNewZealandcarriers; Table43:SummaryofnetworkperformanceandsubscribersforNorwegiancarriers; Table44:SummaryofnetworkperformanceandsubscribersforPolishcarriers; Table45:SummaryofnetworkperformanceandsubscribersforPortuguesecarriers; Table46:SummaryofnetworkperformanceandsubscribersforRomaniancarriers; Table47:SummaryofnetworkperformanceandsubscribersforRussiancarriers; Table48:SummaryofnetworkperformanceandsubscribersforSingaporeancarriers; Table49:SummaryofnetworkperformanceandsubscribersforSouthAfricancarriers; Table50:SummaryofnetworkperformanceandsubscribersforSpanishcarriers; Table51:SummaryofnetworkperformanceandsubscribersforSwedishcarriers; Table52:SummaryofnetworkperformanceandsubscribersforSwisscarriers; Table53:SummaryofnetworkperformanceandsubscribersforUKcarriers; Table54:SummaryofnetworkperformanceandsubscribersforUScarriers; Table55:BlackBerryhandsetmarketshareforVodafoneproperties; Table56:Top20countriesdownloadiPhoneversionoftheApp; Table57:Performancematrixfortoptencarriers
ListofFigures: Figure1:FrequencydistributionofdownloadspeedsforGSM-onlynetworks; Figure2:GrowthintotalUScarriermobiledatarevenue:2004-2009; Figure3:VodafonepromotionforHTCAndroidhandsetclaiming7.2mbpsdataperformance; Figure4:TheoreticalmaximumdatarateforGSM2G,3Gand4Gstandards; Figure5:TheoreticalmaximumdatarateforCDMA2G,3Gand4Gstandards; Figure6:Bandwidthrequirementsofpopularmobileapplications; Figure7:MarketforecastforPCdatacardsandembeddedmodules:2007-2013; Figure8:Dataperformanceofsmartphonesanddatacardscompared; Figure9:Theperformancechartsexplained; Figure10:DownloadspeedaveragesforGPRS,EDGEand3Gnetworks:ArgentinatoItaly; Figure11:DownloadspeedaveragesforGPRS,EDGEand3Gnetworks:JapantoVenezuela; Figure12:BlackBerrydownloadaveragesfor2G,2.5Gand3Gnetworks:ArgentinatoJamaica..38; Figure13:BlackBerrydownloadaveragesfor2G,2.5Gand3Gnetworks:JapantoVietnam; Figure14:3Gdownload,uploadandlatencyforArgentineancarriers; Figure15:3Gdownload,uploadandlatencyforAustraliancarriers; Figure16:BlackBerrydownloadanduploadperformanceforAustraliancarriers; Figure17:3Gdownload,uploadandlatencyforBelgiancarriers; Figure18:3Gdownload,uploadandlatencyforBraziliancarriers; Figure19:3Gdownload,uploadandlatencyforCanadiancarriers; Figure20:BlackBerrydownloadanduploadperformanceforCanadiancarriers; Figure21:3Gdownload,uploadandlatencyforChileancarriers; Figure22:3Gdownload,uploadandlatencyforChinesecarriers; Figure23:3Gdownload,uploadandlatencyforColombiancarriers; Figure24:BlackBerrydownloadanduploadforColombiacarriers; Figure25:3Gdownload,uploadandlatencyforCzechcarriers; Figure26:3Gdownload,uploadandlatencyforDanishcarriers; Figure27:3Gdownload,uploadandlatencyforFinnishcarriers; Figure28:3Gdownload,uploadandlatencyforFrenchcarriers; Figure29:BlackBerrydownloadanduploadforFrenchcarriers; Figure30:3Gdownload,uploadandlatencyforGermancarriers; Figure31:BlackBerrydownloadanduploadforGermancarriers; Figure32:3Gdownload,uploadandlatencyforGreekcarriers; Figure33:3Gdownload,uploadandlatencyforHongKongcarriers; Figure34:3Gdownload,uploadandlatencyforHungariancarriers; Figure35:3Gdownload,uploadandlatencyforIndonesiancarriers; Figure36:BlackBerrydownloadanduploadforIndonesiancarriers; Figure37:3Gdownload,uploadandlatencyforIrishcarriers; Figure38:BlackBerrydownloadanduploadforIrishcarriers; Figure39:3Gdownload,uploadandlatencyforIsraelicarriers; Figure40:BlackBerrydownloadanduploadforIsraelicarriers; Figure41:3Gdownload,uploadandlatencyforItaliancarriers; Figure42:BlackBerrydownloadanduploadforItaliancarriers; Figure43:3Gdownload,uploadandlatencyforJapanesecarriers; Figure44:3Gdownload,uploadandlatencyforMalaysiancarriers; Figure45:3Gdownload,uploadandlatencyforMexicancarriers; Figure46:3Gdownload,uploadandlatencyforDutchcarriers; Figure47:BlackBerrydownloadanduploadforDutchcarriers; Figure48:3Gdownload,uploadandlatencyforNewZealandcarriers; Figure49:3Gdownload,uploadandlatencyforNorwegiancarriers; Figure50:3Gdownload,uploadandlatencyforPolishcarriers; Figure51:3Gdownload,uploadandlatencyforPortuguesecarriers; Figure52:3Gdownload,uploadandlatencyforRomaniancarriers; Figure53:3Gdownload,uploadandlatencyforRussiancarriers; Figure54:BlackBerrydownloadanduploadforRussiancarriers; Figure55:3Gdownload,uploadandlatencyforSingaporeancarriers; Figure56:BlackBerrydownloadanduploadforSingaporeancarriers; Figure57:3Gdownload,uploadandlatencyforSouthAfricancarriers; Figure58:3Gdownload,uploadandlatencyforSpanishcarriers; Figure59:BlackBerrydownloadanduploadforSpanishcarriers; Figure60:3Gdownload,uploadandlatencyforSwedishcarriers; Figure61:3Gdownload,uploadandlatencyforSwishcarriers; Figure62:3Gdownload,uploadandlatencyforUKcarriers; Figure63:BlackBerrydownloadanduploadforUKcarriers; Figure64:3Gdownload,uploadandlatencyforUScarriers; Figure65:BlackBerrydownloadanduploadforUScarriers; Figure66:ComparisonofAmericaMovil’sLatinAmericaproperties; Figure67:ComparisonofHutchison’sglobalproperties; Figure68:ComparisonofTelefonicaMoviles’globalproperties; Figure69:ComparisonofOrange’sEuropeanproperties; Figure70:ComparisonofT-Mobile’sglobalproperties; Figure71:ComparisonofTeliaSonera’sEuropeanproperties; Figure72:ComparisonofTelenor’sglobalproperties; Figure73:ComparisonofVodafone’sglobalproperties; Figure74:iPhonemarketshare:Australia; Figure75:iPhonemarketshare:Brazil; Figure76:iPhonemarketshare:China; Figure77:iPhonemarketshare:France; Figure78:iPhonemarketshare:Germany; Figure79:iPhonemarketshare:HongKong; Figure80:iPhonemarketshare:Italy; Figure81:iPhonemarketshare:Netherlands; Figure82:iPhonemarketshare:Russia; Figure83:iPhonemarketshare:Singapore; Figure84:iPhonemarketshare:UK; Figure85:iPhonemarketshare:US

Abstract

Carriers are using mobile broadband as their weapon of choice in the fight against the commoditization of voice and falling ARPU. This reliance on data is set to become more entrenched and it is therefore imperative that carriers have networks which can consistently and reliably deliver good data performance to their customers.

This study is based on the data speed and latency measurements collected for 268 wireless carriers operating within 103 different countries worldwide using a smartphone software application. This approach has facilitated the collection of over two million individual test readings from tens of thousands of users who have conducted tests for virtually every mobile carrier in virtually every country in the world. Using these readings, ARCchart has been able to estimate averages for download speed, upload speed, latency and overall network quality.

This report shows there is wide variation in the network performance between carriers and there is a genuine risk that carriers which develop a reputation for inferior performance will suffer high churn and an overall loss of subscribers.

Topics of coverage include:

The importance of mobile broadband to carriers
Theoretical versus real-world data speeds
Broadband user terminals - smartphones and datacards
Analysis and comparison of the performance of country data networks
Analysis and comparison of the performance of carriers' data networks
Data performance of BlackBerries versus iPhone and Android handsets
The factors influencing a carrier’s 3G data speed
Measuring the ‘quality’ of a network
The problem of unreliable networks
Country iPhone market share
Country BlackBerry usage

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The Mobile Broadband Performance of Carrier Networks

Table of Contents

Abstract