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Published by: Mintel International Group Ltd.
Published: Aug. 1, 2009 - 90 Pages
Table of Contents
- Scope and Themes
- What you need to know
- Definition
- Data sources
- Sales data
- Mintel Menu Insights
- Consumer survey data
- Advertising and promotion
- Abbreviations and terms
- Abbreviations
- Terms
- Executive Summary
- A bright spot in a grey world
- The best of both worlds
- QSRs dominate by sheer size
- Fast casual scores with the quality/cost ratio
- Utilizing technology
- Expanding price point options and hours of service
- The reality of menu transparency
- Competition at every turn
- What’s working on the menu
- The health dichotomy
- SSW operators are at the forefront of online ordering and delivery scheduling
- Women and children first
- Restaurant usage overview
- Sandwich, sub and wrap restaurant usage and visit frequency
- Sandwich, sub and wrap restaurant usage—race and ethnicity
- SSW restaurant selection factors
- Market Size and Forecast
- Key points
- Quality meals at value pricing aid market
- Figure 1: U.S. sales and forecast of SSW restaurants, at current prices, 2004-12
- Figure 2: U.S. sales and forecast of SSW restaurants, at inflation-adjusted prices, 2004-12
- Competitive Context
- QSR and fast casual
- Figure 3: Average price—sandwich, by QSR, SSW and fast casual, Q1 2009
- Coffeehouses and donut shops
- Figure 4: Sandwiches as a percentage of Dunkin’ Donuts’ food menu, 2006-09
- Family/midscale
- Brown-bagging it
- Segment Performance
- Key points
- QSR chains dominate the market
- Figure 5: U.S. sales and forecast of SSW restaurants, by segment, 2006 and 2008
- Segment Performance—QSR SSW Restaurants
- Key points
- Good food! Low price!
- Figure 6: U.S. sales of QSR SSW restaurants, at current prices, 2004-08
- Segment Performance—Fast Casual SSW Restaurants
- Key points
- Overview
- Figure 7: U.S. sales of fast casual SSW restaurants, at current prices, 2004-08
- Market Drivers
- Key points
- Restaurant industry recession continues, but the bottom may be in sight
- Figure 8: Restaurant Performance Index, current situation, and expectations, May 2007-May 2009
- Consumer confidence undermines willingness to spend at restaurants
- Figure 9: Consumer Sentiment Index, by quarter, 2001-09
- Figure 10: QSR and fast casual restaurant spend compared to last year, selected demographics, May 2009
- Recession reshapes the family dynamic
- Hispanics to drive population growth, but they underuse SSW restaurants
- Figure 11: Population, by race and Hispanic origin, 2004-14
- Figure 12: U.S. Hispanic population, by age, 2004-14
- Restaurant Analysis: Subway
- The Subway customer
- Figure 13: Key Subway user demographics
- Restaurant Analysis: Arby’s
- A downward trajectory
- Innovations
- The Arby’s customer
- Figure 14: Key Arby’s user demographics
- Restaurant Analysis: Panera Bread
- Figure 15: Key Panera user demographics
- Restaurant Analysis: Quiznos Sub
- Figure 16: Key Quiznos Sub user demographics
- Restaurant Analysis: Einstein Bros. Bagels
- Restaurant Analysis: Up-And-Comers
- Potbelly—a local favorite hits the big time
- Pita Pit—focusing on the franchise
- McAllister’s Deli—for the kids
- Brand Qualities: Threading Health into the Brand
- Jason’s Deli—a healthy makeover
- Advertising and Promotion
- Company highlight: Subway—targeting kids
- Television advertising
- Pricing
- Quiznos
- Figure 17: Quiznos television ad, 2009
- Subway
- Figure 18: Subway television ad, 2009
- Ethnic-inspired offerings
- Arby’s
- Figure 19: Arby’s television ad, 2008
- Catering
- Jason’s Deli
- Figure 20: Jason’s Deli television ad, 2009
- Atlanta Bread Company
- Figure 21: Atlanta Bread Co. television ad, 2008
- Ambiance
- Cosi
- Figure 22: Cosi television ad, 2008
- Innovations and Innovators: Menu Innovation
- Key points
- Smoothies and all-day breakfast
- Figure 23: Interest in trying new options, 2007, 2008, and 2009
- Figure 24: Top 10 beverage types, ranked by number of items, by restaurant segment, Q1 2009
- Figure 25: Smoothies on the menu at SSW restaurants, 2007-09
- Figure 26: Interest in trying selected options, by gender, May 2009
- Figure 27: Interest in trying all-day breakfast, by age, May 2009
- Cuisine types
- Figure 28: Top 5 cuisine types, top sandwich, sub and wrap restaurants, 2007, 2008, and 2009
- Figure 29: Top 5 cuisine types, by restaurant segment, Q1 2009
- Menu pricing
- The $5 phenomenon
- Figure 30: Average price per entrée, by restaurant segment, 2007, 2008, and 2009
- Figure 31: Average sandwich price, leading SSW restaurants, 2007-09
- Innovation and Innovators: Health on the Menu
- Key points
- Overview
- Figure 32: Consumer diet self-perceptions, degree of healthfulness, May 2009
- Figure 33: Importance of eating healthfully, degree of importance, May 2009
- Restaurant segment usage, by diet healthfulness
- Figure 34: Restaurant segment usage, by diet healthfulness, May 2009*
- Sandwich, sub and wrap restaurant usage, by diet healthfulness
- Figure 35: Top 10 sandwich, sub and wrap restaurant usage, by diet healthfulness, May 2009*
- Figure 36: Top 10 nutritional food claims, SSW restaurants, 2007, 2008 and 2009
- Innovation and Innovators: Enhancing Speed and Convenience Using Technology
- Key points
- Overview
- Online ordering and delivery scheduling
- Innovation and Innovators: Bringing in Moms and Kids
- Key points
- Scoring points with family-friendly fare and extras
- Figure 37: Sandwich, sub and wrap restaurant usage and usage frequency, by restaurant and presence of children, May 2009
- Restaurant Usage Overview
- Key points
- Restaurant usage
- Figure 38: Restaurant usage in last year, selected demographics, May 2009
- Restaurant usage and usage frequency, by segment
- Demographic analysis
- Figure 39: Usage of restaurant segments in past three months, by gender, May 2009
- Figure 40: Usage of restaurant segments in past three months, by selected HH income groups, May 2009
- Addendum: consumer question explanation
- Sandwich, Sub and Wrap Restaurant Usage and Usage Frequency
- Key points
- Overview
- Figure 41: Sandwich, sub and wrap restaurant usage and usage frequency, by restaurant, May 2009
- Demographic analysis
- Figure 42: Sandwich, sub and wrap restaurant usage and usage frequency, top 10 restaurants by usage, by gender, May 2009
- Figure 43: Sandwich, sub and wrap restaurant usage and usage frequency, top 10 restaurants by usage, by selected HH income groups, May 2009
- Sandwich, Sub and Wrap Restaurant Usage—Race and Ethnicity
- Key points
- Brand selection
- Figure 44: Selected sandwich, sub and wrap restaurant usage, by race/ethnicity, October 2007-December 2008
- Acculturated versus non-acculturated Hispanics
- Figure 45: Selected sandwich, sub and wrap restaurant usage, by degree of English spoken in home, October 2007-December 2008
- Kids’ SSW Restaurant Usage
- Kids’ and teens’ usage of specific restaurants in past month
- Figure 46: Children’s self-reporting restaurant usage, by selected restaurants, by age, March 2009
- APPENDIX: ADDITIONAL CONSUMER TABLES
- Parents of kids aged 1-5
- Figure 47: Kids’ aged 1-5 dining out attitudes and behaviors, by gender, March 2009
- Parents of kids aged 6-11
- Figure 48: Kids’ aged 6-11 dining out attitudes and behaviors, by gender, March 2009
- Parents of kids aged 12-17
- Figure 49: Kids’ aged 6-11 dining out attitudes and behaviors, by gender, March 2009
- APPENDIX: TRADE ASSOCIATIONS
AbstractSocial networking sites, such as Twitter and Facebook, are free ways to connect with patrons and to make them a part of the brand community.
Online review sites should be used to keep a finger on the public pulse.
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