SMEs in Japan: mobility low on the agenda

Published by: Ovum Plc

Published: Jul. 28, 2009 - 12 Pages

Table of Contents

Executive summary

In a nutshell

Key findings

SMEs prefer predictable recurring charges

Great diversity of suppliers is holding back service consolidation

Telcos are delivering good support but SMEs in Japan want better service reliability

Mobility is growing but company-provided devices are not the norm

Security is the top priority in mobility

Low adoption of mobile applications

Analysis

SMEs: views on telecoms

SME expenditure

Services providers

Mobility solutions and applications

About our survey

List of Tables

Table 1: Japanese sample of the SME survey

List of Figures

Figure 1: SMEs in Japan: views on telecoms

Figure 2: SMEs in Japan: annual telecommunications services share spend

Figure 3: SMEs in Japan: how they expect their annual telecoms expenditure to change in one year

Figure 4: SMEs in Japan: service providers

Figure 5: SMEs in Japan: most important areas for improvement in current telecoms service levels

Figure 6: SMEs in Japan: main mobile telecoms priorities

Figure 7: SMEs in Japan: mobile data applications

Figure 8: SMEs in Japan: voice mobility solutions for people moving around within the workplace

Abstract

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